Care home · Caterham
Westhill Care Home
Illustrative photo, not of Westhill Care Home- Address
- 39-41 Westway, Caterham, CR3 5TQ
- Run by
- Roshan Panchoo (3 services)
- Service
- Residential care home
- Beds
- 9 (registered with CQC)
- Registered with CQC
- February 2011 (15 years)
- Registered manager
- *
- Last CQC check
- 18 Mar 2022
- Typical fees Estimated
- £1,400–£1,710 a week for residential care. Estimated from prices published locally; not a quote. How we estimate
CQC regulated activities: Accommodation for persons who require nursing or personal care
CQC page for this service · CQC location ID 1-114313947
About this home
Westhill Care Home in Caterham is registered with the Care Quality Commission as a residential care home, run by Roshan Panchoo. Its registered specialisms include learning disabilities and sight or hearing loss.
CQC rated it Good overall (March 2022). It is one of 20 CQC-registered care homes in and around Caterham; 16 of those are rated Good or Outstanding.
What it may cost
We estimate Westhill Care Home at £1,400–£1,710 a week for residential care, based on published prices in the region. Over a year that is roughly £73k–£89k.
Check what the weekly fee leaves out; hairdressing, chiropody, trips and newspapers are common extras.
Council help is possible below £23,250 in savings: ask Surrey Council for a free care needs assessment.
The local picture
Choice is wide here: the 25 nearest other care homes are all within 3 miles, 18 of them rated Good or Outstanding, and the closest is Courthill Care Home, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: learning disabilities (8 of the nearest 25); sight or hearing loss (5 of the nearest 25).
11 of the 23 nearest rated care homes have a more recent rating than this one.
It sits in Portley & Queens Park ward, classed by ONS as urban (nearer to a major town or city), among the 40% least deprived neighbourhoods in England. NHS services here are planned by NHS Surrey and Sussex ICB.
Within about a 10-minute walk there is a GP surgery (5 min), a pharmacy (6 min), a shop (1 min), a park (3 min), a café (5 min) and a bus stop (1 min), which matters for residents who can go out and for visiting family.
Who the service is registered for
Specialisms as registered with CQC.
The inspection, summarised
- We were somewhat assured the service were following safe infection prevention and control procedures to keep people safe.
- We identified that the provider did not have systems in place to ensure all relevant visiting professionals were checked for their COVID-19 vaccination status prior to entering the service.
- When we highlighted this, the provider took immediate action to address this and implemented appropriate systems.
- People who used the service and their relatives told us they felt safe with staff and that they were kind and caring towards them.
Inspected 7 February 2022; report published 18 March 2022. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.
The company behind Westhill Care Home
Roshan Panchoo runs 3 CQC-registered services; 3 of the 3 with a rating are Good or Outstanding (100%), against 83% for the same mix of services across England.
All 3 are in Surrey, so it is a local operator rather than a national chain.
How long it has been running
Westhill Care Home has been registered with CQC since February 2011, about 15 years.
CQC has published 3 overall ratings for it (2016–2022), starting at Requires improvement and improving to Good.
It has gone 4 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.
Reports on record: 6, with the most recent dated 18 March 2022.
How its rating has changed
- Oct 2016
- Dec 2017
- Mar 2022
- Today Rating 4 years old
CQC rating timeline for this address.
CQC reports
- CQC inspection report 18 March 2022
- CQC inspection report 9 December 2017
- CQC inspection report 12 October 2016
- Inspection report 28 May 2014
- Inspection report 17 July 2013
- Inspection report 5 July 2012
The kitchen's hygiene score
The kitchen has a food hygiene rating of 5 (very good), from an inspection on 11 August 2025 by Tandridge. Ask how special diets are handled and whether residents can eat when they like.
From the Food Standards Agency (listed as "Westhill Care Home"). Open Government Licence.
The neighbourhood
- Ward
- Portley & Queens Park
- Council
- Surrey County Council · paying for care
- Parliamentary constituency
- East Surrey
- NHS area (integrated care board)
- NHS Surrey and Sussex Integrated Care Board
- Type of area
- Urban, nearer to a major town or city
- Neighbourhood deprivation
- Among the 40% least deprived areas in England
- Postcode district
- Care homes in CR3 (14)
Bigger map · Get directions · Map data: OpenStreetMap contributors
Close by
- Bus stop 90 m (1 min walk) · 22 stops within 600 m
- Railway station Caterham, 1.4 km (18 min walk)
- GP surgery The Chaldon Road Surgery, 410 m (5 min walk)
- Pharmacy Payden's, 510 m (6 min walk)
- Shop Costercut, 40 m (1 min walk)
- Park Westway Common, 250 m (3 min walk)
- Café Coffee & Creams, 420 m (5 min walk)
- Place of worship Caterham Methodist Church, 190 m (2 min walk)
- Library Caterham Hill Library, 370 m (5 min walk)
Distances are as the crow flies, from OpenStreetMap (© OpenStreetMap contributors, ODbL); real walking routes will be longer and may include hills or busy roads.
Geography: ONS and NHS lookups (postcodes.io), Open Government Licence.
Safe, effective, caring, responsive, well-led
- Safe280 of 341 in Surrey
- Effective302 of 341 in Surrey
- Caring308 of 341 in Surrey
- Responsive289 of 341 in Surrey
- Well-led248 of 341 in Surrey
As rated by CQC, published 18 March 2022. Under each rating: how many care homes in Surrey share it.
The ratings in context
Westhill Care Home has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 247 of the 340 other care homes in Surrey that CQC has rated.
Family reviews
No family has reviewed Westhill Care Home on The Care Panel so far.
Each review is tied to a verified email. We publish both good and bad, and providers may respond but not delete. How reviews work.
Westhill Care Home against its area
- Rated Good. Across Surrey, 81% of the 338 rated care homes are Good or Outstanding and 15 are Outstanding.
- Its rating (March 2022) is more recent than 35% of care home ratings in Surrey.
- With 9 beds it is smaller than 76% of care homes in Surrey, where the typical home has 38.
- Registered with CQC in 2011: it has been registered longer than 61% of care homes in the area.
- It lists 2 specialisms with CQC; the typical care home in Surrey lists 3.
All figures compare it with other care homes in Surrey; CQC register, Oct 2026.
Also nearby
Guides for families
Other care homes near Caterham with recent ratings
- Woodside ViewMay 2026
- Hillside Care HomeApr 2026
- Aurem Care (Glebe House)Jun 2026
Quick answers about Westhill Care Home
- Who runs Westhill Care Home?
- On CQC's register the provider is Roshan Panchoo.
- How big is Westhill Care Home?
- Westhill Care Home has 9 registered places. Ask how many are free now and which rooms have en-suites.
- Is Westhill Care Home rated well for safety?
- CQC rates five key questions. For Westhill Care Home: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
- What are Westhill Care Home's fees?
- We don't have published prices from Westhill Care Home yet. Residential care home typically costs £1,450 a week (average 2026 self-funder fees in South East). A written quote should spell out weekend, bank holiday and short-notice rates.
- What kind of care can Westhill Care Home offer?
- Its CQC registration covers residential homes. Ask Westhill Care Home how it would adapt if needs increase.
- Is Westhill Care Home regulated by the Care Quality Commission?
- It is. The CQC register records Westhill Care Home as a care home, location ID 1-114313947 and was rated Good overall in March 2022.
- What is Westhill Care Home's address?
- It is at 39-41 Westway, Caterham, CR3 5TQ.
- How recent is Westhill Care Home's CQC rating?
- 18 March 2022 is when the current rating was published, 4 years ago. Check what has changed since, such as the manager or staffing.
- Does Westhill Care Home support people with dementia?
- Dementia is not listed among the specialisms on its CQC registration. Ask the provider directly if this matters to you.
Care homes in nearby towns
In Surrey
Free download
A 40-point checklist for comparing care homes
Take it on every visit and compare up to three homes side by side: CQC checks, staffing, daily life, the room, fees and the contract.
Your service? Put this badge on your website
Copy and paste this code into your site. If CQC changes your rating, the badge updates too.
Is this your service? Claim it free. Claimed profiles can reply to reviews, publish prices and say when they have space. Membership explained.
Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.