Care home · Willenhall

Willow Rose Care Home

Rated Good by CQC Rating published 17 November 2021 Rating 4 years old
Rated 4 years ago. CQC's last published rating for this service is from November 2021. Ask what has changed since, such as the manager or the number of people they support.
An older couple playing a stacking game at a table Illustrative photo, not of Willow Rose Care Home
Address
10 Stroud Avenue, Short Heath, Willenhall, WV12 4ET
Run by
Macc Care (Willenhall) Limited
Service
Nursing home
Beds
73 (registered with CQC)
Nursing care
Yes, registered as a nursing home (CQC registration)
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
November 2019 (6 years)
Part of
MACC Care
Registered manager
Cristina Daniela Buie
Company check
Active, trading since 2019 (7 years), accounts up to date (Companies House 12195060)
Last CQC check
18 Feb 2022
Typical fees Estimated
£1,380–£1,690 a week for nursing care (dementia). Estimated from prices published locally; not a quote. How we estimate

Registered activities: Accommodation for persons who require nursing or personal care · Treatment of disease, disorder or injury

See this service on the CQC website · CQC location ID 1-7899651756

An overview of Willow Rose Care Home

Willow Rose Care Home in Willenhall is registered with the Care Quality Commission as a nursing home, run by Macc Care (Willenhall) Limited. The service is registered to support adults of all ages and lists dementia and physical disabilities among its specialisms.

CQC rated it Good overall (November 2021). It is one of 9 CQC-registered care homes in and around Willenhall; 5 of those are rated Good or Outstanding.

Specialisms

Registration details from CQC.

What the ratings tell you

CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.

For leadership (Well-led), it shares its Good rating with 29 of the 63 other care homes in Walsall that CQC has rated.

Ratings for safety, care and leadership

  • SafeGood41 of 64 in Walsall
  • EffectiveGood47 of 64 in Walsall
  • CaringGood49 of 64 in Walsall
  • ResponsiveGood45 of 64 in Walsall
  • Well-ledGood30 of 64 in Walsall

CQC key question ratings, published 17 November 2021. Under each rating: how many care homes in Walsall share it.

Willow Rose Care Home over the years

Registered in November 2019, it has 6 years on the CQC register.

CQC has published 2 overall ratings for it (2021–2022), starting at Good; it has gone up 0 and down 0 times, and is now Inspected but not rated.

No new overall rating has been published for 4 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.

The CQC website holds 2 reports for it, the latest from 18 February 2022.

Around Willenhall

Choice is wide here: the 25 nearest other care homes are all within 3 miles, 15 of them rated Good or Outstanding, and the closest is Rowanbrook Care Home, 0.6 miles away.

19 of the 24 nearest rated care homes have a more recent rating than this one.

It sits in Short Heath ward, classed by ONS as urban (nearer to a major town or city), among the 10% most deprived neighbourhoods in England. NHS services here are planned by NHS Black Country ICB.

Within about a 10-minute walk there is a pharmacy (6 min), a shop (5 min), a park (4 min) and a bus stop (1 min), which matters for residents who can go out and for visiting family.

Key points from CQC's visit

  • The service can support up to 73 people across three separate units.
  • No people were living in this area of the home at the time of inspection.
  • People admitted to the unit, identified for the designated setting, would be able to self-isolate in line with current guidance.
  • People would be supported by a cohort of staff who would work solely on the self-contained unit during their shift.

Inspected 28 January 2022; report published 18 February 2022; supporting 46 people at the time. Taken from CQC's own findings (Open Government Licence). Read the full report.

Ownership and company checks

Willow Rose Care Home is run by Macc Care (willenhall) Limited (company 12195060), incorporated in 2019.

At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.

Its registered business activity is residential care for older and disabled people.

It trades under the MACC Care brand, which covers 17 services run by 13 registered providers.

Likely fees

We estimate Willow Rose Care Home at £1,380–£1,690 a week for nursing care (dementia), based on published prices in the region. Over a year that is roughly £72k–£88k.

If nursing care is needed, the NHS pays a weekly NHS-funded nursing care contribution directly to the home, whoever pays the rest.

If savings are under the upper limit (£23,250 in England), Walsall Council may pay part of the cost after a free care needs assessment.

How its rating has changed

  1. Nov 2021 Good
  2. Feb 2022 Inspected but not rated
  3. Today Rating 4 years old

CQC rating timeline for this address. The latest rating is lower than the one before.

Published inspection reports

Food hygiene

5/5

The kitchen has a food hygiene rating of 5 (very good), from an inspection on 29 November 2023 by Walsall. Try to visit at a mealtime: it shows how food, choice and help with eating work in practice.

From the Food Standards Agency (listed as "Willow Rose Care Home"). Open Government Licence.

Where it is

Ward
Short Heath
Parliamentary constituency
Wolverhampton North East
NHS planning area
NHS Black Country Integrated Care Board
Setting
Urban; nearer to a major town or city
Neighbourhood deprivation
Among the 10% most deprived areas in England

Open the full map · Get directions · Base map © OpenStreetMap

Close by

  • Bus stop 40 m (1 min walk) · 27 stops within 600 m
  • Railway station Willenhall, 1.9 km
  • Pharmacy Harding Pharmacy, 450 m (6 min walk)
  • Shop Nisa Extra, 400 m (5 min walk)
  • Park 280 m (4 min walk)
  • Place of worship Furzebank Worship Centre, 420 m (5 min walk)

Nearest of each type, measured in a straight line using OpenStreetMap (© OpenStreetMap contributors, ODbL). If a resident uses a wheelchair or frame, check the route itself.

Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence).

Family reviews

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What families ask about Willow Rose Care Home

Where is Willow Rose Care Home?
It is at 10 Stroud Avenue, Short Heath, Willenhall, WV12 4ET.
Is Willow Rose Care Home a registered provider?
Yes: CQC lists it as a care home under location ID 1-7899651756 and was rated Good overall in November 2021.
What kind of care can Willow Rose Care Home offer?
CQC lists Willow Rose Care Home under: nursing homes. Check which of these it is actively providing now.
Does Willow Rose Care Home support people with dementia?
Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
How recent is Willow Rose Care Home's CQC rating?
CQC published the current rating on 17 November 2021, 4 years ago. Older ratings are common, so ask about changes since.
How big is Willow Rose Care Home?
Willow Rose Care Home is registered for up to 73 residents. Ask about current vacancies and whether rooms have en-suite facilities.
Which provider runs Willow Rose Care Home?
CQC lists Macc Care (Willenhall) Limited as the provider responsible for Willow Rose Care Home.
How much does Willow Rose Care Home charge?
Willow Rose Care Home hasn't shared a price list with us. Residential care home typically costs £1,206 a week (average 2026 self-funder fees in West Midlands). Get the quote in writing, including any extra charges.
How did Willow Rose Care Home score on each CQC key question?
The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.

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Willow Rose Care Home: rated Good by CQC, on The Care Panel

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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.

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