Care home · Warminster
Willow View
Illustrative photo, not of Willow View- Address
- 63b Boreham Road, Warminster, BA12 9JX
- Run by
- Autonomy Life Ltd (4 services)
- Service
- Residential care home
- Beds
- 2 (registered with CQC)
- Registered with CQC
- March 2011 (15 years)
- Registered manager
- Kayleigh Anne Harding
- Company check
- Active, trading since 2000 (26 years), accounts up to date (Companies House 04046640)
- Last CQC check
- 16 May 2018
- Typical fees Estimated
- £1,300–£1,590 a week for residential care. Estimated from prices published locally; not a quote. How we estimate
CQC regulated activities: Accommodation for persons who require nursing or personal care
Read the full CQC inspection report · CQC location ID 1-156479811
The service in brief
Registered with CQC as a residential care home, Willow View is based in Warminster, run by Autonomy Life Ltd. It supports adults under 65, with registered specialisms in physical disabilities and learning disabilities.
Its latest CQC rating is Good overall (May 2018). Responsive was rated Requires improvement. It is one of 8 CQC-registered care homes in and around Warminster; 7 of those are rated Good or Outstanding.
Ownership and company checks
Willow View is run by Autonomy Life Ltd (company 04046640), incorporated in 2000, 10 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.
Its registered business activity is care for people with learning disabilities, mental health problems or substance misuse.
Autonomy Life Ltd runs 4 CQC-registered services across 3 council areas; 3 of the 3 with a rating are Good or Outstanding (100%), against 83% for the same mix of services across England.
2 of its services are in Wiltshire.
Who it can help
As listed with the regulator.
What the ratings tell you
Looking at the five areas: Responsive is rated below Good; 4 other areas are Good.
Across Wiltshire, 8 of 156 rated care homes are Requires improvement for Responsive (5%).
The Responsive findings are the part of the report to read closely; ask the manager what has been put right.
How long it has been running
Willow View has been registered with CQC since March 2011, about 15 years.
CQC has published 2 overall ratings for it (2017–2018), starting at Requires improvement and improving to Good.
At 8 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.
CQC lists 4 reports for this location, the latest dated 16 May 2018.
How its rating has changed
- Apr 2017
- May 2018
- Today Rating 8 years old
The location's rating record from CQC, from first to latest. The latest rating is an improvement on the one before.
CQC documents
- CQC inspection report 16 May 2018
- CQC inspection report 20 April 2017
- Inspection report 19 January 2013
- Inspection report 28 June 2011
Map and area details
- Ward
- Warminster East
- Council
- Wiltshire Council · paying for care
- Parliamentary constituency
- South West Wiltshire
- NHS integrated care board
- NHS Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board
- Type of area
- Urban (further from a major town or city)
- Neighbourhood deprivation
- Among the 20% least deprived areas in England
- Postcode district
- Care homes in BA12 (10)
See the wider area · How to get there · Base map © OpenStreetMap
Local amenities
- Bus stop 120 m (1 min walk) · 12 stops within 600 m
- Railway station Warminster, 890 m (11 min walk)
- GP surgery The Avenue Surgery @ Station Road, 830 m (10 min walk)
- Shop Spar, 220 m (3 min walk)
- Park Yeates Meadow, 420 m (5 min walk)
- Café Cornmarket Cafe, 860 m (11 min walk)
- Place of worship St John the Evangelist, 170 m (2 min walk)
- Library Library and Museum, 950 m (12 min walk)
Map data © OpenStreetMap contributors (ODbL). These are direct-line distances, so real walking routes, and times, will be longer.
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence).
The inspection, summarised
- The service was last inspected in January 2017 when it was rated as Requires Improvement.
- We found two breaches of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
- People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement.
- Willow View is a small residential home for two people with learning disabilities.
Inspected 28 March 2018; report published 16 May 2018. From the regulator's own summary (Open Government Licence). Read the full report.
What it may cost
We estimate Willow View at £1,300–£1,590 a week for residential care, based on published prices in the region. Over a year that is roughly £68k–£83k.
Check what the weekly fee leaves out; hairdressing, chiropody, trips and newspapers are common extras.
Wiltshire Council can help with costs for people with savings under £23,250, starting with a free assessment.
Ratings for safety, care and leadership
- Safe130 of 156 in Wiltshire
- Effective144 of 156 in Wiltshire
- Caring146 of 156 in Wiltshire
- Responsive8 of 156 in Wiltshire
- Well-led131 of 156 in Wiltshire
CQC key question ratings, published 16 May 2018. Under each rating: how many care homes in Wiltshire share it.
The local picture
There are 7 other care homes within 3 miles, 6 of them rated Good or Outstanding; the nearest is The Willows, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: learning disabilities (4 of the nearest 14).
Every one of the 14 nearest rated care homes has a more recent rating than this one, so ask what has changed since its inspection.
It sits in Warminster East ward, classed by ONS as urban (further from a major town or city), among the 20% least deprived neighbourhoods in England. NHS services here are planned by NHS Bath and North East Somerset, Swindon and Wiltshire ICB.
Within about a 10-minute walk there is a shop (3 min), a park (5 min) and a bus stop (1 min), which matters for residents who can go out and for visiting family.
Family reviews
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Where Willow View stands locally
- Rated Good. Across Wiltshire, 89% of the 156 rated care homes are Good or Outstanding and 3 are Outstanding.
- Its rating (May 2018) is more recent than 1% of care home ratings in Wiltshire.
- With 2 beds it is smaller than 98% of care homes in Wiltshire, where the typical home has 21.
- Registered with CQC in 2011: it has been registered longer than 55% of care homes in the area.
- It lists 3 specialisms with CQC; the typical care home in Wiltshire lists 3.
- Areas CQC rated below Good: Responsive (5% of care homes in Wiltshire are also rated below Good here). Ask the provider what has changed since.
Compared with every CQC-registered care home in Wiltshire. Source: CQC register, Oct 2026.
Also nearby
Guides for families
Warminster: care homes inspected recently
- Henford HouseOct 2025
Willow View: common questions
- Does Willow View support people with dementia?
- Dementia is not listed among the specialisms on its CQC registration. Ask the provider directly if this matters to you.
- When did CQC last rate Willow View?
- The rating now shown was published on 16 May 2018, 8 years ago. Ask what has changed since then, for example in management or staffing.
- What type of care does Willow View provide?
- Willow View is registered for residential homes. Ask which of these it provides at the moment.
- What is Willow View's address?
- It is at 63b Boreham Road, Warminster, BA12 9JX.
- Is Willow View registered with CQC?
- Yes. Willow View is registered with the Care Quality Commission as a care home (location ID 1-156479811) and was rated Good overall in May 2018.
- What are Willow View's fees?
- Willow View's prices aren't on our site yet. Residential care home typically costs £1,349 a week (average 2026 self-funder fees in South West). Get the quote in writing, including any extra charges.
- How is Willow View rated for safety and leadership?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Requires improvement; Well-led: Good. Safe and Well-led are the two to read first in the report.
- How many beds does Willow View have?
- CQC capacity for Willow View: 2 beds. Ask about current availability and room facilities.
- Who is the registered provider for Willow View?
- The registered provider is Autonomy Life Ltd, according to CQC.
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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.