Care home · Derby
Willowcroft
Illustrative photo, not of Willowcroft- Address
- Nottingham Road, Spondon, Derby, DE21 7NN
- Run by
- Methodist Homes (92 services)
- Service
- Residential care home
- Beds
- 60 (registered with CQC)
- Registered with CQC
- April 2011 (15 years)
- Part of
- Methodist Homes
- Registered manager
- Victoria Amelia Humphrey
- Company check
- Active, trading since 2000 (26 years), accounts up to date (Companies House 04043124)
- Last CQC check
- 23 Feb 2022
- Typical fees Estimated
- £1,210–£1,480 a week for residential care (dementia). Estimate only (MHA homes publish prices a little above their area average), from published local rates. How we estimate
Licensed by CQC for: Accommodation for persons who require nursing or personal care
See this service on the CQC website · CQC location ID 1-196898998
About this home
Willowcroft in Derby is registered with the Care Quality Commission as a residential care home, run by Methodist Homes. The service is registered to support older people and lists dementia among its specialisms.
CQC rated it Good overall (September 2019). Safe was rated Requires improvement. It is one of 9 CQC-registered care homes in and around Borrowash; 8 of those are rated Good or Outstanding.
Around Derby
Choice is wide here: the 25 nearest other care homes are all within 3 miles, 20 of them rated Good or Outstanding, and the closest is The Laurels Residential and Nursing Home, under 0.5 miles away.
17 of the 23 nearest rated care homes have a more recent rating than this one.
It sits in Spondon ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS Derby and Derbyshire ICB.
Within about a 10-minute walk there is a shop (3 min), a park (4 min), a café (4 min), a bus stop (1 min) and a railway station (7 min), which matters for residents who can go out and for visiting family.
Who the service is registered for
From the CQC register; ask how each need is met in practice.
The company behind Willowcroft
Willowcroft is run by Methodist Homes (company 04043124), incorporated in 2000, 10 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 12 active directors and there is no insolvency history.
Its registered business activity is nursing care.
Methodist Homes runs 92 CQC-registered services across 60 council areas; 82 of the 92 with a rating are Good or Outstanding (89%), against 84% for the same mix of services across England.
It trades under the Methodist Homes brand, which covers 92 services run by 1 registered provider.
Likely fees
We estimate Willowcroft at £1,210–£1,480 a week for residential care (dementia), based on published prices in the region (MHA homes publish prices a little above their area average). Over a year that is roughly £63k–£77k.
Check what the weekly fee leaves out; hairdressing, chiropody, trips and newspapers are common extras.
If savings are under the upper limit (£23,250 in England), Derby Council may pay part of the cost after a free care needs assessment.
Willowcroft over the years
Registered in April 2011, it has 15 years on the CQC register.
CQC has published 5 overall ratings for it (2015–2022), starting at Requires improvement and improving to Inspected but not rated.
At 7 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.
Reports on record: 6, with the most recent dated 23 February 2022.
From the latest CQC inspection
- Willowcroft is situated in Spondon, Derby and is owned by Methodist Homes.
- Willowcroft is registered to provide personal care and accommodation for up to 60 older people.
- The service can support people that are living with dementia.
- During the outbreak of COVID-19 there were restrictions on visiting the service which were in line with current government guidance.
Inspected 10 February 2022; report published 23 February 2022. In CQC's words, from its published findings (Open Government Licence). Read the full report.
Rating history
- May 2015
- Dec 2016
- Sep 2019
- Dec 2020
- Feb 2022
- Today Rating 7 years old
Overall ratings CQC has published for this location, oldest first.
Reports on the CQC website
- CQC inspection report 23 February 2022
- CQC inspection report 18 December 2020
- CQC inspection report 24 September 2019
- CQC inspection report 15 December 2016
- CQC inspection report 21 May 2015
- Inspection report 14 December 2013
Council food inspection
The kitchen has a food hygiene rating of 5 (very good), from an inspection on 5 September 2025 by Derby City. Meals matter in a care home: ask to see a menu and whether residents can choose.
From the Food Standards Agency (listed as "Willowcroft Care Home"). Open Government Licence.
The neighbourhood
- Ward
- Spondon
- Council
- Derby City Council · paying for care
- Parliamentary constituency
- Mid Derbyshire
- NHS planning area
- NHS Derby and Derbyshire Integrated Care Board
- ONS area type
- Urban · nearer to a major town or city
- Neighbourhood deprivation
- Among the 20% most deprived areas in England
- Postcode district
- Care homes in DE21 (11)
Bigger map · Route planner · OpenStreetMap (ODbL)
Around the building
- Bus stop 80 m (1 min walk) · 19 stops within 600 m
- Railway station Spondon, 540 m (7 min walk)
- GP surgery Derwent Valley Medical Practice, 820 m (10 min walk)
- Pharmacy Housley Pharmacy, 870 m (11 min walk)
- Shop Nooze n Booze, 280 m (3 min walk)
- Park Willowcroft Park, 310 m (4 min walk)
- Café Cobalicious, 340 m (4 min walk)
- Place of worship Brethren's Meeting Room, 500 m (6 min walk)
- Library Spondon Library, 840 m (10 min walk)
From OpenStreetMap data (© OpenStreetMap contributors, ODbL), measured in a straight line, so allow extra for the actual route on foot.
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence.
The ratings in context
Looking at the five areas: Safe is rated below Good; 4 other areas are Good.
Across Derby, 21 of 66 rated care homes are Requires improvement for Safe (32%).
If you are considering it, read the Safe section of the report first and ask what has changed since the inspection.
CQC ratings, area by area
- Safe21 of 66 in Derby
- Effective53 of 66 in Derby
- Caring60 of 66 in Derby
- Responsive61 of 66 in Derby
- Well-led45 of 66 in Derby
As rated by CQC, published 24 September 2019. Under each rating: how many care homes in Derby share it.
Family reviews
There are no reviews of Willowcroft yet. If you know the service, your experience could help someone else.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
Willowcroft questions answered
- What type of care does Willowcroft provide?
- Registration for Willowcroft covers: residential homes. Check which of these it offers today.
- Where is Willowcroft?
- It is at Nottingham Road, Spondon, Derby, DE21 7NN.
- Is Willowcroft regulated by the Care Quality Commission?
- It is. The CQC register records Willowcroft as a care home, location ID 1-196898998 and was rated Good overall in September 2019.
- Is Willowcroft registered for dementia care?
- Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
- When was Willowcroft last inspected?
- The rating now shown was published on 24 September 2019, 7 years ago. Ask what has changed since then, for example in management or staffing.
- How big is Willowcroft?
- Willowcroft is registered for up to 60 residents. Ask about current vacancies and whether rooms have en-suite facilities.
- Who runs Willowcroft?
- CQC lists Methodist Homes as the provider responsible for Willowcroft.
- How much does care from Willowcroft cost?
- Willowcroft's prices aren't on our site yet. Residential care home typically costs £1,125 a week (average 2026 self-funder fees in East Midlands). A written quote should spell out weekend, bank holiday and short-notice rates.
- Is Willowcroft rated well for safety?
- The five CQC areas: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.