Physical disability care in Redcar and Cleveland: providers and support

What Redcar and Cleveland Borough Council can do

Start with a free care needs assessment. It looks at what the person can and cannot manage and whether they meet the national eligibility criteria, whatever their savings. The assessment in Redcar and Cleveland, step by step.

If the council funds care, you can take its share as a direct payment and choose a provider with the specialism you need. Attendance Allowance is not means-tested. How care is paid for in Redcar and Cleveland.

Choosing a provider

A registered specialism means the provider has told CQC it supports people with a physical disability; it does not tell you how much experience its staff have. Ask how many current clients have similar needs, what training carers receive, how they keep the same small team, and how they handle distress or refusals. Then read the latest CQC report, not just the rating.

Questions worth adding:

• Will two carers be available when two are needed?
• What equipment do you provide, and what must we arrange?
• Are staff trained in moving and handling, including hoists and slings?

Physical disability care in Redcar and Cleveland: the figures

In Redcar and Cleveland, 80% of home care agencies list this specialism with CQC (16 of 20), against 83% of home care agencies in England. Of the 12 specialist home care agencies with a rating, 92% are Good or Outstanding, compared with 93% of all rated home care agencies in Redcar and Cleveland and 88% of specialist home care agencies across England. Ratings at the ends of the scale: 1 Outstanding, 1 Requires improvement or Inadequate.

4 are still waiting for a first rating. 32% is the share of Redcar and Cleveland's care homes registered for physical disability care: 13 out of 41. Nationally it is 43%. Specialist care homes in Redcar and Cleveland score 92% Good or Outstanding (12 rated). The figure is 85% for the area as a whole and 82% for England's specialist care homes.

Of the specialist homes, 6 offer nursing care. That is 534 beds in total. Among them, 1 is rated below Good and 0 Outstanding. CQC has not yet rated 1 of them.

Prestige Care (Yew Tree) Limited has more of the specialist care homes than any other company: 2.

Figures from the CQC register as of Oct 2026.

Other sources of help

Ring 0808 800 3333 (Scope helpline). Nearby help for carers: Carers Together.