Sandwell · specialist care

Sight and hearing loss care in Sandwell: providers and support

In Sandwell, 49 agencies and 17 homes have told CQC they work with people with sight or hearing loss. See which score highest, what Sandwell Metropolitan Borough Council offers, and where else to find advice.

Data: CQC registered specialisms · Data as of 19 October 2026

In short

  • 70% of inspected agencies reach Good or above (49 in total).
  • 81% of inspected homes reach Good or above, out of 17.
  • Sandwell Metropolitan Borough Council offers a free care needs assessment: 0121 569 7474 (option 4).
  • Helpline: 0303 123 9999, RNIB Helpline.

To cite: "Sight and hearing loss care in Sandwell: providers and support" (Oct 2026), thecarepanel.co.uk.

Help at home: specialist agencies

Sorted by grade, with recent reports ahead.

In each town

Care homes for people with sight or hearing loss

Sorted by grade, with recent reports ahead.

In each town

Council support

Sandwell Metropolitan Borough Council assesses needs first, free of charge and no matter what savings you have. The assessor checks daily tasks against national eligibility rules. The assessment in Sandwell, step by step.

Where the council pays, its contribution can come to you as a direct payment, so you choose a specialist provider yourself. Separately, Attendance Allowance ignores savings. How care is paid for in Sandwell.

Other sources of help

Ring 0303 123 9999 (RNIB Helpline). Nearby help for carers: Sandwell Carers.

Sight and hearing loss care in Sandwell: the figures

In Sandwell, 55% of home care agencies list this specialism with CQC (49 of 89), against 61% of home care agencies in England. Specialist home care agencies in Sandwell score 70% Good or Outstanding (33 rated). The figure is 75% for the area as a whole and 89% for England's specialist home care agencies. Ratings at the ends of the scale: 1 Outstanding, 10 Requires improvement or Inadequate.

CQC has not yet rated 16 of them. 18% is the share of Sandwell's care homes registered for sight and hearing loss care: 17 out of 94. Nationally it is 25%. Of the 16 specialist care homes with a rating, 81% are Good or Outstanding, compared with 73% of all rated care homes in Sandwell and 83% of specialist care homes across England.

5 of these homes also provide nursing. That is 382 beds in total. Among them, 3 are rated below Good and 0 Outstanding. 1 is still waiting for a first rating.

The largest operator among them is EL Marsh Care Home Ltd, with 2. Of the towns with their own page, Smethwick lists the most specialist care homes in or near it (14), then Wednesbury (5).

Our analysis of CQC registered specialisms, Oct 2026.

Choosing a provider

A registered specialism means the provider has told CQC it supports people with sight or hearing loss; it does not tell you how much experience its staff have. Ask how many current clients have similar needs, what training carers receive, how they keep the same small team, and how they handle distress or refusals. Then read the latest CQC report, not just the rating.

More to ask:

  • How do you support hearing aids and other equipment?
  • How do you adapt the home or routine for someone with sight loss?
  • Do staff have sight loss or deaf awareness training?

Questions about sight and hearing loss care in Sandwell

Does Sandwell Metropolitan Borough Council fund sight and hearing loss care?

It may. Start with a free care needs assessment. If needs are eligible, the council contributes after a financial assessment; with savings under £23,250 it pays some or all of the cost.

How much choice is there for sight and hearing loss care in Sandwell?

As of Oct 2026: 49 agencies, 17 homes. Good or Outstanding: 70% of agencies with a rating, 81% of homes with one.

Who else can help?

Ring 0303 123 9999 for the RNIB Helpline.

Also in Sandwell

CQC register data (Oct 2026), reused under the Open Government Licence v3.0. The Care Panel is independent of every provider listed.

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