Home care agency · Oldbury
Bluebird Care West Bromwich & Sandwell
Illustrative photo, not of Bluebird Care West Bromwich & Sandwell- Address
- Roway Lane, Oldbury, B69 3ES
- Run by
- Sandwell Wellbeing Limited
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- January 2019 (7 years)
- Registered manager
- Kayleigh Jane Martin
- Company check
- Active, trading since 2018 (8 years), accounts up to date (Companies House 11231428)
- Last CQC check
- 5 Feb 2020
- Typical fees Estimated
- £31.50–£38.50 an hour for visiting care, weekdays; live-in £1,520–£1,860 a week. Our figure, worked out from published prices in the region (Bluebird Care branches publish rates a little above the national median); the real price may differ. How we estimate
Regulated activities on its registration: Personal care
More in Oldbury: Home care in Oldbury (245) · Best rated home care agencies in Oldbury · Dementia care at home in Oldbury · Elderly care at home in Oldbury · Physical disability care at home in Oldbury · Live-in care in Oldbury
Read the full CQC inspection report · CQC location ID 1-5763742798
An overview of Bluebird Care West Bromwich & Sandwell
Bluebird Care West Bromwich & Sandwell in Oldbury is registered with the Care Quality Commission as a home care agency, run by Sandwell Wellbeing Limited. The service is registered to support adults of all ages and children and lists dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss among its specialisms.
CQC rated it Good overall (February 2020). It is one of 183 CQC-registered home care agencies that have an office within 7 miles of Rowley Regis; 80 of those are rated Good or Outstanding.
Earlier inspections
- Feb 2020
- Today Rating 6 years old
CQC rating timeline for this address.
CQC reports
- CQC inspection report 5 February 2020
Area and map
- Ward
- Oldbury
- Parliamentary constituency
- West Bromwich
- Local NHS (ICB)
- NHS Black Country Integrated Care Board
- Urban or rural
- Urban; nearer to a major town or city
- Neighbourhood deprivation
- Among the 30% most deprived areas in England
- Postcode district
- Home care in B69 (14)
See the wider area · Route planner · Map data: OpenStreetMap contributors
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). The office location; ask which streets and villages carers cover.
Specialisms
Registration details from CQC.
Inspection findings in brief
- People felt safe and staff had good knowledge of safeguarding processes.
- There was a system in place to monitor missed or late calls.
- Care plan and risk assessments identified peoples support needs and staff had a good understanding of the support people needed.
- People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Inspected 17 January 2020; report published 5 February 2020. From the regulator's own summary (Open Government Licence). Read the full report.
The five key questions
- Safe40 of 57 in Sandwell
- Effective44 of 57 in Sandwell
- Caring49 of 57 in Sandwell
- Responsive45 of 57 in Sandwell
- Well-led28 of 57 in Sandwell
CQC key question ratings, published 5 February 2020. Under each rating: how many agencies in Sandwell share it.
Strengths and weak spots in the ratings
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 27 of the 56 other agencies in Sandwell that CQC has rated.
The local picture
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 13 of them rated Good or Outstanding, and the closest is Arca Healthcare Limited, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: children (5 of the nearest 25).
8 of the 15 nearest rated agencies have a more recent rating than this one.
It sits in Oldbury ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS Black Country ICB.
What it may cost
We estimate visits from Bluebird Care West Bromwich & Sandwell at £31.50–£38.50 an hour (visiting care, weekdays), based on published prices in the region (Bluebird Care branches publish rates a little above the national median). As an example, an hour each morning and a 30-minute evening call comes to about £370 a week.
Live-in arrangements here usually cost £1,520–£1,860 weekly.
Council help is possible below £23,250 in savings: ask Sandwell Council for a free care needs assessment.
How long it has been running
CQC registration dates from January 2019, so the service has been operating for around 7 years under its current registration.
Its only published overall rating so far is Good, from February 2020.
It has gone 6 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.
Who runs it
Bluebird Care West Bromwich & Sandwell is run by Sandwell Wellbeing Limited (company 11231428), incorporated in 2018.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is other human health activities.
Family reviews
No family has reviewed Bluebird Care West Bromwich & Sandwell on The Care Panel so far.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
Where Bluebird Care West Bromwich & Sandwell stands locally
- Rated Good. Across Sandwell, 75% of the 52 rated home care agencies are Good or Outstanding and 2 are Outstanding.
- Its rating (February 2020) is more recent than 44% of agency ratings in Sandwell.
- Registered with CQC in 2019: it has been registered longer than 51% of home care agencies in the area.
- It lists 8 specialisms with CQC; the typical agency in Sandwell lists 6.
Comparison set: every registered home care agency in Sandwell, CQC data for Oct 2026.
Nearby options
Guides for families
Similar home care agencies near Oldbury, rated recently
- Monarch Home Care ServicesJun 2025 · 1.6 miles
- Kelly Healthcare Services LimitedMar 2025 · 1.7 miles
- Isabella’s Home LtdJun 2026 · 1.7 miles
Bluebird Care West Bromwich & Sandwell questions answered
- How much does care from Bluebird Care West Bromwich & Sandwell cost?
- Bluebird Care West Bromwich & Sandwell hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
- How is Bluebird Care West Bromwich & Sandwell rated for safety and leadership?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.
- What type of care does Bluebird Care West Bromwich & Sandwell provide?
- Its CQC registration covers homecare agencies. Ask Bluebird Care West Bromwich & Sandwell how it would adapt if needs increase.
- Who is the registered provider for Bluebird Care West Bromwich & Sandwell?
- Sandwell Wellbeing Limited is the registered provider for Bluebird Care West Bromwich & Sandwell.
- Can Bluebird Care West Bromwich & Sandwell care for someone with dementia?
- Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
- How recent is Bluebird Care West Bromwich & Sandwell's CQC rating?
- Its current CQC rating dates from 5 February 2020, 6 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
- What is Bluebird Care West Bromwich & Sandwell's address?
- Roway Lane, Oldbury, B69 3ES is the agency's office; check it serves your postcode.
- Is Bluebird Care West Bromwich & Sandwell regulated by the Care Quality Commission?
- Yes. Bluebird Care West Bromwich & Sandwell is registered with the Care Quality Commission as a home care agency (location ID 1-5763742798) and was rated Good overall in February 2020.
Agencies in neighbouring towns
In Sandwell
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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.