Dementia care in Wiltshire: who can help

How to choose

Registration only shows a provider has declared this specialism to the regulator. It says nothing about staff experience, so ask: how many people with similar needs do you support now? What training do your carers get? Will we see the same few faces? What happens when someone becomes upset or says no? Finally, read the inspection report in full.

Other questions to put to each provider:

• How do you avoid using medication to manage behaviour?
• What do you do when someone is distressed, or wants to leave?
• What dementia training do staff have, and how often is it refreshed?

Support beyond the council

Alzheimer's Society Dementia Support Line: 0333 150 3456. In the area: Carers Together Wiltshire (led by Age UK Wiltshire).

What the CQC register shows for dementia care in Wiltshire

In Wiltshire, 88% of home care agencies list this specialism with CQC (129 of 147), against 79% of home care agencies in England. Specialist home care agencies in Wiltshire score 89% Good or Outstanding (94 rated). The figure is 90% for the area as a whole and 88% for England's specialist home care agencies. Among them, 10 are rated below Good and 0 Outstanding.

35 of the specialist home care agencies have not been rated yet. By number of services, Saxon Care Solutions Limited leads locally with 3. 56% is the share of Wiltshire's care homes registered for dementia care: 92 out of 163. Nationally it is 57%.

Of the 85 specialist care homes with a rating, 86% are Good or Outstanding, compared with 89% of all rated care homes in Wiltshire and 80% of specialist care homes across England. 39 of these homes also provide nursing. Together they register 4,269 beds. Ratings at the ends of the scale: 1 Outstanding, 12 Requires improvement or Inadequate.

There is no published rating yet for 7 of these care homes. The Orders Of St. John Care Trust runs the most of these care homes (14). By town, Salisbury leads with 17 specialist care homes listed in or near it, ahead of Chippenham with 11.

Our analysis of CQC registered specialisms, Oct 2026.

Help from Wiltshire Council

Attendance Allowance has no means test, and a direct payment (when the council is funding care) lets you hire a provider with relevant expertise. Paying for care in Wiltshire.

Both follow an assessment of needs, which is free. Savings play no part in getting one; the test is whether day-to-day difficulties meet national eligibility rules. How to ask in Wiltshire.