Home care agency · Rushden
4 Futures
Illustrative photo, not of 4 Futures- Address
- 49 Purvis Road, Rushden, NN10 9QA
- Run by
- Mrs Charlotte Pow
- Service
- Home care agency, Supported living
- Registered with CQC
- June 2016 (10 years)
- Registered manager
- *
- Last CQC check
- 18 Aug 2026
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. An estimate based on local published fees. Ask for a written quote. How we estimate
Registered activities: Personal care
See this service on the CQC website · CQC location ID 1-2731684789
The service in brief
4 Futures in Rushden is registered with the Care Quality Commission as a home care agency that also provides supported living, run by Mrs Charlotte Pow. The service is registered to support adults of all ages and lists learning disabilities among its specialisms.
CQC rated it Good overall (August 2026), with Caring rated Outstanding. It is one of 37 CQC-registered home care agencies that have an office within 7 miles of Rushden; 12 of those are rated Good or Outstanding.
Reading 4 Futures's CQC ratings
Area by area, Caring is rated Outstanding; 4 other areas are Good.
Across North Northamptonshire, 3 of 78 rated agencies are Outstanding for Caring (4%).
Under CQC's newer scoring, its strongest area is Caring at 90% and its lowest is Safe at 69%, averaging 78% overall.
The report's Caring section explains what earned the Outstanding rating, which is a useful benchmark when comparing services.
Scores behind the rating
CQC now scores each area it inspects from 1 to 4 against a set of "quality statements", and turns those into a percentage for the area. Averaged across the five areas, 4 Futures scores 78%.
Safe 69%
- Learning culture3 · Good
- Safe systems, pathways and transitions2 · Some shortfalls
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing2 · Some shortfalls
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 90%
- Kindness, compassion and dignity4 · Exceptional
- Treating people as individuals3 · Good
- Independence, choice and control4 · Exceptional
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement4 · Exceptional
Responsive 75%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 79%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion4 · Exceptional
- Governance, management and sustainability3 · Good
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
4 means exceptional and 1 means significant shortfalls (3 good, 2 some shortfalls). CQC data, assessed 22 June 2026, published 18 August 2026, Open Government Licence. Where no score shows, that statement wasn't part of this assessment and its earlier result still counts.
Ratings over time
- Jun 2017
- Jan 2020
- Aug 2026
- Today Rated in the last 12 months
Overall ratings CQC has published for this location, oldest first.
CQC documents
- CQC inspection report 24 January 2020
- CQC inspection report 3 June 2017
The neighbourhood
- Ward
- Pemberton
- Parliamentary constituency
- Wellingborough and Rushden
- Integrated care board
- NHS Northamptonshire Integrated Care Board
- Type of area
- Urban, nearer to a major town or city
- Neighbourhood deprivation
- Among the 50% least deprived areas in England
- Postcode district
- Home care in NN10 (10)
View on OpenStreetMap · Plan a journey · Base map © OpenStreetMap
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). The office location; ask which streets and villages carers cover.
Key points from CQC's visit
- The provider operates a supported living service, supporting adults with learning difficulties and physical disabilities.
- The service provides the regulated activity of personal care, to some people using the service.
- We only viewed information relating to people receiving the regulated activity.
- We spoke with people using the service, and their relatives to gather feedback on people’s experiences.
Inspected 28 November 2019; report published 24 January 2020. Taken from CQC's own findings (Open Government Licence). Read the full report.
Safe, effective, caring, responsive, well-led
- Safe69% score59 of 78 in North Northamptonshire
- Effective75% score66 of 78 in North Northamptonshire
- Caring90% score3 of 78 in North Northamptonshire
- Responsive75% score66 of 78 in North Northamptonshire
- Well-led79% score56 of 78 in North Northamptonshire
From CQC's latest report, published 18 August 2026. Under each rating: how many agencies in North Northamptonshire share it; for example, 3 of 78 agencies in North Northamptonshire rated Outstanding for Caring.
The registered provider
4 Futures is the only service its provider, Mrs Charlotte Pow, runs, so it is an independent, single-site operator rather than part of a chain.
How it fits locally
There are 16 other agencies within 3 miles, 4 of them rated Good or Outstanding; the nearest is Rachen Healthcare LTD, under 0.5 miles away.
1 of the 12 nearest rated agencies has a more recent rating than this one.
It sits in Pemberton ward, classed by ONS as urban (nearer to a major town or city), among the 50% least deprived neighbourhoods in England. NHS services here are planned by NHS Northamptonshire ICB.
Budgeting for this agency
We estimate visits from 4 Futures at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
A live-in carer typically costs £1,450–£1,770 a week locally.
Council help is possible below £23,250 in savings: ask North Northamptonshire Council for a free care needs assessment.
Registered specialisms
Registration details from CQC.
History with CQC
Registered in June 2016, it has 10 years on the CQC register.
CQC has published 3 overall ratings for it (2017–2026), starting at Good and staying Good every time.
There are 2 CQC reports on file for this address; the newest is from 24 January 2020.
Family reviews
There are no reviews of 4 Futures yet. If you know the service, your experience could help someone else.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
Compared with other agencies locally
- Rated Good. Across North Northamptonshire, 84% of the 76 rated home care agencies are Good or Outstanding and 5 are Outstanding.
- Its rating (August 2026) is more recent than 97% of agency ratings in North Northamptonshire.
- Registered with CQC in 2016: it has been registered longer than 86% of home care agencies in the area.
- It lists 3 specialisms with CQC; the typical agency in North Northamptonshire lists 6.
Compared with every CQC-registered home care agency in North Northamptonshire. Source: CQC register, Oct 2026.
Also nearby
Guides for families
Other home care agencies near Rushden with recent ratings
- Lavender Support Services LtdSep 2026 · 2.5 miles
- Ourway Care LtdOct 2025 · 4.8 miles
What families ask about 4 Futures
- When did CQC last rate 4 Futures?
- CQC published the current rating on 18 August 2026. Older ratings are common, so ask about changes since.
- Does 4 Futures support people with dementia?
- Dementia is not listed among the specialisms on its CQC registration. Ask the provider directly if this matters to you.
- Is 4 Futures regulated by the Care Quality Commission?
- It is. The CQC register records 4 Futures as a home care agency, location ID 1-2731684789 and was rated Good overall in August 2026.
- What is 4 Futures's address?
- Its office is at 49 Purvis Road, Rushden, NN10 9QA. Carers travel to people's homes, so check it covers your street.
- Is 4 Futures rated well for safety?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Outstanding; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
- What are 4 Futures's fees?
- 4 Futures has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
- Which provider runs 4 Futures?
- 4 Futures is run by Mrs Charlotte Pow, the registered provider on the CQC register.
- What services is 4 Futures registered for?
- Registration for 4 Futures covers: homecare agencies, supported living. Check which of these it offers today.
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In North Northamptonshire
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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.