Home care agency · Milton Keynes
Care Forum (MK)
Top rated 2026 · one of the services in Central Bedfordshire rated Outstanding by CQC
Illustrative photo, not of Care Forum (MK)- Address
- 112 West Hill, Aspley Guise, Milton Keynes, MK17 8DX
- Run by
- Care Forum (MK) Limited
- Service
- Home care agency
- Registered with CQC
- February 2013 (13 years)
- Registered manager
- Kerena Dawn Swan
- Company check
- Active, trading since 2005 (21 years), accounts up to date (Companies House 05386633)
- Last CQC check
- 1 Oct 2019
- Typical fees Estimated
- £31.50–£38.50 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. An estimate based on local published fees. Ask for a written quote. How we estimate
Licensed by CQC for: Personal care
CQC page for this service · CQC location ID 1-595754805
About Care Forum (MK)
Care Forum (MK) in Milton Keynes is registered with the Care Quality Commission as a home care agency, run by Care Forum (MK) Limited. The service is registered to support adults under 65 and children and lists physical disabilities, learning disabilities and sight or hearing loss among its specialisms.
CQC rated it Outstanding overall (October 2019). It is one of 48 CQC-registered home care agencies that have an office within 7 miles of Cranfield; 15 of those are rated Good or Outstanding.
Choice nearby
There are 5 other agencies within 3 miles, 2 of them rated Good or Outstanding; the nearest is M.T.V Ventures Limited, 1.8 miles away.
13 of the 16 nearest rated agencies have a more recent rating than this one.
It sits in Aspley & Woburn ward, classed by ONS as urban (nearer to a major town or city), among the 10% least deprived neighbourhoods in England. NHS services here are planned by NHS Central East ICB.
Reading Care Forum (MK)'s CQC ratings
Area by area, Caring, Responsive and Well-led are rated Outstanding; 2 other areas are Good.
Across Central Bedfordshire, 6 of 33 rated agencies are Outstanding for Caring (18%), while 2 of 33 rated agencies are Outstanding for Responsive (6%), while 4 of 33 rated agencies are Outstanding for Well-led (12%).
The report's Caring, Responsive and Well-led section explains what earned the Outstanding rating, which is a useful benchmark when comparing services.
The five key questions
- Safe29 of 33 in Central Bedfordshire
- Effective31 of 33 in Central Bedfordshire
- Caring6 of 33 in Central Bedfordshire
- Responsive2 of 33 in Central Bedfordshire
- Well-led4 of 33 in Central Bedfordshire
As rated by CQC, published 1 October 2019. Under each rating: how many agencies in Central Bedfordshire share it; for example, 6 of 33 agencies in Central Bedfordshire rated Outstanding for Caring.
Costs to expect
We estimate visits from Care Forum (MK) at £31.50–£38.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £370 a week.
Regional live-in prices sit at roughly £1,450–£1,770 per week.
With savings below £23,250, Central Bedfordshire Council may contribute once it has carried out a free needs assessment.
Track record
CQC registration dates from February 2013, so the service has been operating for around 13 years under its current registration.
CQC has published 2 overall ratings for it (2016–2019), starting at Outstanding and staying Outstanding every time.
At 7 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.
There are 3 CQC reports on file for this address; the newest is from 1 October 2019.
What CQC's inspectors reported
- Relatives praised staff for their kindness, compassion and understanding, and said carers went the extra mile for young people and their families.
- Inspectors found a well-trained, very experienced staff team, many long-serving, with thorough inductions, robust recruitment, and enough staff even during leave.
- Families mostly handled medicines; staff giving gastric feeds, epilepsy rescue medicines or oxygen were trained by specialist nurses, and risks were managed proactively.
- Inspectors described strong leadership with regular supervision, audits and a continuous improvement plan; one family's concerns about missed sessions were addressed, and no breaches were found.
Inspected 30 May 2019; report published 1 October 2019; registered manager: Kerena Dawn Swan. A short summary we wrote from the CQC report, Open Government Licence. Read the full report.
The registered provider
Care Forum (MK) is run by Care Forum (mk) Limited (company 05386633), incorporated in 2005, 7 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is other social work without accommodation.
How its rating has changed
- Oct 2016
- Oct 2019
- Today Rating 7 years old
Published CQC ratings in date order.
Reports on the CQC website
- CQC inspection report 1 October 2019
- CQC inspection report 20 October 2016
- Inspection report 23 April 2013
Location and local area
- Ward
- Aspley & Woburn
- Parliamentary constituency
- Mid Bedfordshire
- NHS area (integrated care board)
- NHS Central East Integrated Care Board
- Setting
- Urban (nearer to a major town or city)
- Neighbourhood deprivation
- Among the 10% least deprived areas in England
See the wider area · Get directions · Map © OpenStreetMap contributors
Ward and NHS boundaries from official postcode data, Open Government Licence. The office location; ask which streets and villages carers cover.
Needs it is registered to meet
As listed with the regulator.
Family reviews
No family has reviewed Care Forum (MK) on The Care Panel so far.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
Compared with other agencies locally
- Rated Outstanding. Across Central Bedfordshire, 88% of the 33 rated home care agencies are Good or Outstanding and 5 are Outstanding.
- Its rating (October 2019) is more recent than 12% of agency ratings in Central Bedfordshire.
- Registered with CQC in 2013: it has been registered longer than 79% of home care agencies in the area.
- It lists 5 specialisms with CQC; the typical agency in Central Bedfordshire lists 5.
Comparison set: every registered home care agency in Central Bedfordshire, CQC data for Oct 2026.
Nearest home care agencies
Guides for families
Other home care agencies near Milton Keynes with recent ratings
- Blessing's CareOct 2026 · 3.4 miles
- Bluebird care (Central Bedfordshire)Jun 2026 · 6.0 miles
- The Caring HandsMar 2025 · 6.2 miles
Quick answers about Care Forum (MK)
- How did Care Forum (MK) score on each CQC key question?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Outstanding; Responsive: Outstanding; Well-led: Outstanding. Safe and Well-led are the sections most worth your time.
- What are Care Forum (MK)'s fees?
- Care Forum (MK) hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
- Which provider runs Care Forum (MK)?
- On CQC's register the provider is Care Forum (MK) Limited.
- What type of care does Care Forum (MK) provide?
- Its CQC registration covers homecare agencies. Ask Care Forum (MK) how it would adapt if needs increase.
- When was Care Forum (MK) last inspected?
- Its current CQC rating dates from 1 October 2019, 7 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
- Does Care Forum (MK) support people with dementia?
- No dementia specialism is recorded with CQC. Ask the provider directly if this is likely to matter.
- Is Care Forum (MK) regulated by the Care Quality Commission?
- Registered, yes: location 1-595754805 on the Care Quality Commission register, listed as a home care agency and was rated Outstanding overall in October 2019.
- Where is Care Forum (MK) based?
- The agency's base is 112 West Hill, Aspley Guise, Milton Keynes, MK17 8DX. Confirm that its carers travel to your area.
Look further afield
In Central Bedfordshire
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CQC register information as at Oct 2026, reused under Open Government Licence v3.0. Where the provider has written text, we say so. We list and compare services; we do not run any.