Home care agency · Camborne
Carmel Care & Support Limited Camborne
Illustrative photo, not of Carmel Care & Support Limited Camborne- Address
- 12a, Cross Street, Camborne, TR14 8EX
- Run by
- Carmel Care & Support Limited (3 services)
- Type of provider
- Independent (private company)
- Service
- Home care agency, Supported living
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- February 2020 (6 years)
- Registered manager
- *
- Company check
- Active, trading since 2006 (20 years), accounts up to date (Companies House 05717191)
- Last CQC check
- 17 Jan 2023
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate
Registered activities: Personal care
More in Camborne: Home care in Camborne (22) · Best rated home care agencies in Camborne · Dementia care at home in Camborne · Elderly care at home in Camborne · Physical disability care at home in Camborne · Live-in care in Camborne
Full report at cqc.org.uk · CQC location ID 1-8438040146
About this agency
Carmel Care & Support Limited Camborne in Camborne is registered with the Care Quality Commission as a home care agency that also provides supported living, run by Carmel Care & Support Limited. The service is registered to support adults of all ages and lists dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss among its specialisms.
CQC rated it Requires improvement overall (January 2023). Safe, Effective and Well-led were rated Requires improvement. It is one of 22 CQC-registered home care agencies that have an office within 7 miles of Camborne; 10 of those are rated Good or Outstanding.
Likely fees
We estimate visits from Carmel Care & Support Limited Camborne at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
For live-in care, expect around £1,450–£1,770 a week in this region.
If savings are under the upper limit (£23,250 in England), Cornwall Council may pay part of the cost after a free care needs assessment.
Who they support
As listed with the regulator.
Who runs it
Carmel Care & Support Limited Camborne is run by Carmel Care & Support Limited (company 05717191), incorporated in 2006, 14 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is social work without accommodation for older and disabled people (which includes home care).
Carmel Care & Support Limited runs 3 CQC-registered services across 3 council areas; 2 of the 3 with a rating are Good or Outstanding (67%), against 88% for the same mix of services across England.
How its rating has changed
- Jul 2021
- Jan 2023
- Today Rating 3 years old
The location's rating record from CQC, from first to latest. The latest rating is lower than the one before.
Inspection reports to read
- CQC inspection report 17 January 2023
- CQC inspection report 20 July 2021
Area and map
- Ward
- Camborne Trelowarren
- Council
- Cornwall Council · paying for care
- Parliamentary constituency
- Camborne and Redruth
- Local NHS (ICB)
- NHS Cornwall and the Isles of Scilly Integrated Care Board
- Setting
- Urban: further from a major town or city
- Neighbourhood deprivation
- Among the 10% most deprived areas in England
- Postcode district
- Home care in TR14 (7)
Bigger map · Route planner · © OpenStreetMap contributors
Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. This is the agency's office; care is delivered in people's own homes around it.
Around Camborne
There are 14 other agencies within 3 miles, 6 of them rated Good or Outstanding; the nearest is Devine Ultra Care Cornwall, under 0.5 miles away.
5 of the 12 nearest rated agencies have a more recent rating than this one.
It sits in Camborne Trelowarren ward, classed by ONS as urban (further from a major town or city), among the 10% most deprived neighbourhoods in England. NHS services here are planned by NHS Cornwall and the Isles of Scilly ICB.
Inspection findings in brief
- Right Support The model of care did not maximise people's choice, control and independence. 2 of the 3 settings inspected were operating as if they were care homes as opposed to supported living settings.
- Rolling staff rotas had been developed which improved staff wellbeing but restricted people freedoms and choices.
- There was limited evidence people were supported to do as much as possible for themselves and in one setting a communal weekly menu was in use.
- This indicated people's choices in relation to meals was limited.
Inspected 21 November 2022; report published 17 January 2023. Taken from CQC's own findings (Open Government Licence). Read the full report.
Carmel Care & Support Limited Camborne over the years
Carmel Care & Support Limited Camborne has been registered with CQC since February 2020, about 6 years.
CQC has published 2 overall ratings for it (2021–2023), starting at Good and falling to Requires improvement.
3 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.
2 reports have been published for this location, most recently on 17 January 2023.
Strengths and weak spots in the ratings
Area by area, Safe, Effective and Well-led are rated below Good; 2 other areas are Good.
Across Cornwall, 8 of 87 rated agencies are Requires improvement for Safe (9%), while 4 of 87 rated agencies are Requires improvement for Effective (5%), while 9 of 87 rated agencies are Requires improvement for Well-led (10%).
The Safe, Effective and Well-led findings are the part of the report to read closely; ask the manager what has been put right.
Each area CQC checks
- Safe8 of 87 in Cornwall
- Effective4 of 87 in Cornwall
- Caring78 of 87 in Cornwall
- Responsive81 of 87 in Cornwall
- Well-led9 of 87 in Cornwall
Source: CQC, published 17 January 2023. Under each rating: how many agencies in Cornwall share it.
Family reviews
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Compared with other agencies locally
- Rated Requires improvement. Across Cornwall, 91% of the 86 rated home care agencies are Good or Outstanding and 6 are Outstanding.
- Its rating (January 2023) is more recent than 66% of agency ratings in Cornwall.
- Registered with CQC in 2020: it has been registered longer than 45% of home care agencies in the area.
- It lists 7 specialisms with CQC; the typical agency in Cornwall lists 5.
- Areas CQC rated below Good: Safe (9% of home care agencies in Cornwall are also rated below Good here); Effective (5% of home care agencies in Cornwall are also rated below Good here); Well-led (10% of home care agencies in Cornwall are also rated below Good here). Ask the provider what has changed since.
Compared with every CQC-registered home care agency in Cornwall. Source: CQC register, Oct 2026.
Nearby options
Guides for families
- Paying for care in Northern Ireland 2026/27: free home care and the £23,250 limit
- Self-funding home care: what to know before you start
- Care home fees by county (2026): costs, ratings and council rates
- Care home fees explained: what’s included and what costs extra
- Jargon buster: care terms in plain English
Camborne: home care agencies inspected recently
- Carers Break Community Interest CompanyApr 2026 · 1.7 miles
- Havencare CornwallNov 2024 · 5.3 miles
Questions about Carmel Care & Support Limited Camborne
- Who is the registered provider for Carmel Care & Support Limited Camborne?
- On CQC's register the provider is Carmel Care & Support Limited.
- What kind of care can Carmel Care & Support Limited Camborne offer?
- Carmel Care & Support Limited Camborne is registered with CQC for: homecare agencies, supported living. Ask the provider which needs it can meet now and as needs change.
- How is Carmel Care & Support Limited Camborne rated for safety and leadership?
- By key question, CQC gave: Safe: Requires improvement; Effective: Requires improvement; Caring: Good; Responsive: Good; Well-led: Requires improvement. Read Safe and Well-led first; they say most about reliability.
- How much does care from Carmel Care & Support Limited Camborne cost?
- Carmel Care & Support Limited Camborne has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
- Is Carmel Care & Support Limited Camborne a registered provider?
- Carmel Care & Support Limited Camborne is on the CQC register as a home care agency (ID 1-8438040146) and was rated Requires improvement overall in January 2023.
- Where is Carmel Care & Support Limited Camborne?
- 12a, Cross Street, Camborne, TR14 8EX. That is the office; visits happen in your own home, so confirm your area is covered.
- How recent is Carmel Care & Support Limited Camborne's CQC rating?
- 17 January 2023 is when the current rating was published, 3 years ago. Check what has changed since, such as the manager or staffing.
- Is Carmel Care & Support Limited Camborne registered for dementia care?
- Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
Agencies in neighbouring towns
In Cornwall
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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.