Home care agency · Chesham

Chesham Supported Living

Rated Good by CQC Rating published 12 December 2019 Rating 6 years old
Rated 6 years ago. CQC's last published rating for this service is from December 2019. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A support worker reading with an older man Illustrative photo, not of Chesham Supported Living
Address
Whitebeam House, Wallington Road, Chesham, HP5 2NY
Run by
The Fremantle Trust (18 services)
Service
Home care agency, Supported living
Registered with CQC
September 2012 (14 years)
Part of
The Fremantle Trust
Registered manager
Lucy Elizabeth Goodman
Company check
Active, trading since 1992 (34 years), accounts up to date (Companies House 02722437)
Last CQC check
12 Dec 2019
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate

Regulated activities on its registration: Personal care

CQC page for this service · CQC location ID 1-482296639

Chesham Supported Living at a glance

Chesham Supported Living is a CQC-registered home care agency that also provides supported living in Chesham, run by The Fremantle Trust. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.

At its most recent rating, CQC judged it Good overall (December 2019). It is one of 12 CQC-registered home care agencies that have an office within 7 miles of Chesham; 7 of those are rated Good or Outstanding.

Choice nearby

There are 5 other agencies within 3 miles, 3 of them rated Good or Outstanding; the nearest is SYM Care Ltd T/A Visiting Angels South Bucks, under 0.5 miles away.

14 of the 16 nearest rated agencies have a more recent rating than this one.

It sits in Chesham North ward, classed by ONS as urban (nearer to a major town or city), among the 50% most deprived neighbourhoods in England. NHS services here are planned by NHS Thames Valley ICB.

Costs to expect

We estimate visits from Chesham Supported Living at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Live-in care in this region typically runs £1,450–£1,770 a week.

Buckinghamshire Council can help with costs for people with savings under £23,250, starting with a free assessment.

The company behind Chesham Supported Living

Chesham Supported Living is run by The Fremantle Trust (company 02722437), incorporated in 1992, 20 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 5 active directors and there is no insolvency history.

Its registered business activity is nursing care, residential care for older and disabled people and social work without accommodation for older and disabled people (which includes home care).

The Fremantle Trust runs 18 CQC-registered services across 2 council areas; 14 of the 17 with a rating are Good or Outstanding (82%), against 84% for the same mix of services across England.

17 of its services are in Buckinghamshire.

It trades under the Fremantle Trust brand, which covers 18 services run by 1 registered provider.

Track record

Chesham Supported Living has been registered with CQC since September 2012, about 14 years.

CQC has published 3 overall ratings for it (2015–2019), starting at Good and staying Good every time.

No new overall rating has been published for 6 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.

There are 5 CQC reports on file for this address; the newest is from 12 December 2019.

Registered specialisms

From the CQC register; ask how each need is met in practice.

Key points from CQC's visit

  • People's care was safe, and they were protected from harm.
  • Care records showed risks were appropriately assessed and controlled.
  • There were enough staff to ensure people's safe support.
  • People were able to manage their medicines independently or receive support from staff.

Inspected 14 November 2019; report published 12 December 2019. Quoted from the CQC report summary, Open Government Licence. Read the full report.

The ratings in context

All five areas CQC looks at are rated Good for Chesham Supported Living: no single area stands out above or below the rest.

For leadership (Well-led), it shares its Good rating with 47 of the 70 other agencies in Buckinghamshire that CQC has rated.

The five key questions

  • SafeGood52 of 71 in Buckinghamshire
  • EffectiveGood61 of 71 in Buckinghamshire
  • CaringGood63 of 71 in Buckinghamshire
  • ResponsiveGood63 of 71 in Buckinghamshire
  • Well-ledGood48 of 71 in Buckinghamshire

Ratings from CQC's most recent report, published 12 December 2019. Under each rating: how many agencies in Buckinghamshire share it.

Ratings over time

  1. Mar 2015 Good
  2. Apr 2017 Good
  3. Dec 2019 Good
  4. Today Rating 6 years old

CQC rating timeline for this address.

Reports on the CQC website

Location and local area

Ward
Chesham North
Parliamentary constituency
Chesham and Amersham
Local NHS (ICB)
NHS Thames Valley Integrated Care Board
Setting
Urban, nearer to a major town or city
Neighbourhood deprivation
Among the 50% most deprived areas in England
Postcode district
Home care in HP5 (6)

Bigger map · Directions · Map © OpenStreetMap contributors

Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). A home care agency's office address; carers travel to people's homes nearby.

Family reviews

No family has reviewed Chesham Supported Living on The Care Panel so far.

We check every review against a working email address and publish positive and negative ones alike; providers can reply but cannot remove them. Reviews are separate from CQC ratings. How reviews work.

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Compared with other agencies locally

  • Rated Good. Across Buckinghamshire, 81% of the 69 rated home care agencies are Good or Outstanding and 4 are Outstanding.
  • Its rating (December 2019) is more recent than 35% of agency ratings in Buckinghamshire.
  • Registered with CQC in 2012: it has been registered longer than 94% of home care agencies in the area.
  • It lists 7 specialisms with CQC; the typical agency in Buckinghamshire lists 6.

Based on the CQC register for Buckinghamshire as at Oct 2026.

Also nearby

Guides for families

Chesham: home care agencies inspected recently

Questions about Chesham Supported Living

How is Chesham Supported Living rated for safety and leadership?
CQC rates five key questions. For Chesham Supported Living: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Read Safe and Well-led first; they say most about reliability.
How much does Chesham Supported Living charge?
We don't have published prices from Chesham Supported Living yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
Who is the registered provider for Chesham Supported Living?
Chesham Supported Living is run by The Fremantle Trust, the registered provider on the CQC register.
What kind of care can Chesham Supported Living offer?
Its CQC registration covers homecare agencies, supported living. Ask Chesham Supported Living how it would adapt if needs increase.
How recent is Chesham Supported Living's CQC rating?
12 December 2019 is when the current rating was published, 6 years ago. Check what has changed since, such as the manager or staffing.
Is Chesham Supported Living registered for dementia care?
Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
Is Chesham Supported Living regulated by the Care Quality Commission?
Yes: CQC lists it as a home care agency under location ID 1-482296639 and was rated Good overall in December 2019.
Where is Chesham Supported Living?
The agency's base is Whitebeam House, Wallington Road, Chesham, HP5 2NY. Confirm that its carers travel to your area.

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In Buckinghamshire

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Chesham Supported Living: rated Good by CQC, on The Care Panel

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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.

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