Home care agency · Leicester
Creative Care Limited
Illustrative photo, not of Creative Care Limited- Address
- 253-255 Belgrave Gate, Studio 5, Leicester, LE1 3HU
- Run by
- Creative Care Limited
- Service
- Home care agency, Supported living
- Registered with CQC
- September 2015 (11 years)
- Registered manager
- Bertha Appiah Kubi
- Company check
- Active, trading since 2015 (11 years), accounts up to date (Companies House 09488265)
- Last CQC check
- 22 Mar 2023
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our estimate from published local prices, not a quote. How we estimate
Licensed by CQC for: Personal care
Open CQC's full report · CQC location ID 1-2180776932
An overview of Creative Care Limited
Creative Care Limited in Leicester is registered with the Care Quality Commission as a home care agency that also provides supported living. The service is registered to support adults of all ages and lists dementia, physical disabilities, learning disabilities, mental health conditions, sight or hearing loss, drug or alcohol problems and eating disorders among its specialisms.
CQC rated it Good overall (March 2023). Well-led was rated Requires improvement. It is one of 259 CQC-registered home care agencies that have an office within 7 miles of Leicester; 98 of those are rated Good or Outstanding.
What the ratings tell you
Area by area, Well-led is rated below Good; 4 other areas are Good.
Across Leicester, 23 of 106 rated agencies are Requires improvement for Well-led (22%).
The Well-led findings are the part of the report to read closely; ask the manager what has been put right.
Inspection findings in brief
- Right Support: Safe recruitment procedures were consistently followed.
- Staff received an induction, completed training and shadowed experienced staff before lone working with people.
- People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported his practice.
- Staff understood people's communication needs and adapted how they communicated with people to ensure information could be understood.
Inspected 15 March 2023; report published 22 March 2023. Quoted from the CQC report summary, Open Government Licence. Read the full report.
Ownership and company checks
Creative Care Limited is run by Creative Care Limited (company 09488265), incorporated in 2015.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director, there is no insolvency history and it has registered charges (usually loans secured on property).
Its registered business activity is care for people with learning disabilities, mental health problems or substance misuse and residential care for older and disabled people.
Costs to expect
We estimate visits from Creative Care Limited at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in care in this region typically runs £1,450–£1,770 a week.
People with savings under £23,250 may get help from Leicester Council after a needs and financial assessment.
Choice nearby
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 12 of them rated Good or Outstanding, and the closest is My HomeCare HFW Limited, under 0.5 miles away.
10 of the 17 nearest rated agencies have a more recent rating than this one.
It sits in Wycliffe ward, classed by ONS as urban (nearer to a major town or city), among the 10% most deprived neighbourhoods in England. NHS services here are planned by NHS Leicester, Leicestershire and Rutland ICB.
Rating history
- Oct 2018
- Mar 2023
- Today Rating 3 years old
Every overall rating on record for this location, earliest first.
Inspection reports to read
- CQC inspection report 22 March 2023
- CQC inspection report 2 October 2018
Map and area details
- Ward
- Wycliffe
- Council
- Leicester City Council · paying for care
- Parliamentary constituency
- Leicester South
- Integrated care board
- NHS Leicester, Leicestershire and Rutland Integrated Care Board
- Type of area
- Urban, nearer to a major town or city
- Neighbourhood deprivation
- Among the 10% most deprived areas in England
- Postcode district
- Home care in LE1 (44)
See the wider area · Get directions · © OpenStreetMap contributors
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). A home care agency's office address; carers travel to people's homes nearby.
Ratings for safety, care and leadership
- Safe74 of 106 in Leicester
- Effective91 of 105 in Leicester
- Caring95 of 105 in Leicester
- Responsive91 of 105 in Leicester
- Well-led23 of 106 in Leicester
Source: CQC, published 22 March 2023. Under each rating: how many agencies in Leicester share it.
Who the service is registered for
Taken from its CQC registration.
Track record
Creative Care Limited has been registered with CQC since September 2015, about 11 years.
CQC has published 2 overall ratings for it (2018–2023), starting at Good and staying Good every time.
The rating is 3 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.
Reports on record: 2, with the most recent dated 22 March 2023.
Family reviews
Nobody has reviewed Creative Care Limited here yet. Have you used it? A short, honest review helps the next family decide.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
How Creative Care Limited compares
- Rated Good. Across Leicester, 81% of the 102 rated home care agencies are Good or Outstanding and 2 are Outstanding.
- Its rating (March 2023) is more recent than 55% of agency ratings in Leicester.
- Registered with CQC in 2015: it has been registered longer than 82% of home care agencies in the area.
- It lists 9 specialisms with CQC; the typical agency in Leicester lists 6.
- Areas CQC rated below Good: Well-led (23% of home care agencies in Leicester are also rated below Good here). Ask the provider what has changed since.
Compared with every CQC-registered home care agency in Leicester. Source: CQC register, Oct 2026.
Other agencies close by
Guides for families
Other home care agencies near Leicester with recent ratings
- Reablement Provider ServiceFeb 2026 · 2.2 miles
- Integrated Crisis Response ServiceApr 2026 · 2.2 miles
- MacIntyre LeicesterJun 2026 · 4.6 miles
Creative Care Limited questions answered
- What is Creative Care Limited's address?
- The agency works from 253-255 Belgrave Gate, Studio 5, Leicester, LE1 3HU; ask which postcodes its carers cover.
- What are Creative Care Limited's fees?
- No fee list from Creative Care Limited has reached us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
- What services is Creative Care Limited registered for?
- Creative Care Limited is registered for homecare agencies, supported living. Ask which of these it provides at the moment.
- When was Creative Care Limited last inspected?
- Its current CQC rating dates from 22 March 2023, 3 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
- Is Creative Care Limited registered with CQC?
- Creative Care Limited is on the CQC register as a home care agency (ID 1-2180776932) and was rated Good overall in March 2023.
- Can Creative Care Limited care for someone with dementia?
- Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
- How is Creative Care Limited rated for safety and leadership?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Start with Safe and Well-led when reading the report.
Agencies in neighbouring towns
In Leicester
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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.