Home care agency · Taunton
Helping Hands Taunton
Illustrative photo, not of Helping Hands Taunton- Address
- 7 Corporation Street, Taunton, TA1 4AJ
- Run by
- Midshires Care Limited (150 services)
- Service
- Home care agency
- Registered with CQC
- August 2019 (7 years)
- Part of
- Midshires Care Ltd
- Registered manager
- Jade Lyndsey Rosindale
- Company check
- Active, trading since 2000 (26 years), accounts up to date (Companies House 03959933)
- Last CQC check
- 5 Feb 2021
- Typical fees Estimated
- £28.50–£35 an hour for visiting care, weekdays; live-in £1,380–£1,680 a week. Estimate only (Helping Hands publishes rates a little below the national median, plus a travel charge), from published local rates. How we estimate
Registered activities: Personal care · Treatment of disease, disorder or injury
Full report at cqc.org.uk · CQC location ID 1-7292485876
Helping Hands Taunton at a glance
Registered with CQC as a home care agency, Helping Hands Taunton is based in Taunton, run by Midshires Care Limited. It supports adults of all ages, with registered specialisms in dementia, physical disabilities and sight or hearing loss.
Its latest CQC rating is Good overall (February 2021). It is one of 44 CQC-registered home care agencies that have an office within 7 miles of Taunton; 26 of those are rated Good or Outstanding.
What CQC's inspectors reported
- People and relatives gave us positive feedback about the service.
- Comments included; "Staff are lovely and love their work," "The service is reliable" and "Communication is good." People felt safe with the staff who supported them.
- Staff understood the signs of abuse and felt confident any safeguarding concerns reported were listened and responded to.
- People received their prescribed medicines safely and on time.
Inspected 14 January 2021; report published 5 February 2021; supporting 18 people at the time. In CQC's words, from its published findings (Open Government Licence). Read the full report.
Helping Hands Taunton over the years
Helping Hands Taunton has been registered with CQC since August 2019, about 7 years.
Its only published overall rating so far is Good, from February 2021.
It has gone 5 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.
What the ratings tell you
Helping Hands Taunton has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 74 of the 91 other agencies in Somerset that CQC has rated.
Registered specialisms
From the CQC register; ask how each need is met in practice.
Around Taunton
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 14 of them rated Good or Outstanding, and the closest is Churchview Care Services (Taunton), under 0.5 miles away.
11 of the 14 nearest rated agencies have a more recent rating than this one.
It sits in Bishop's Hull & Taunton West ward, classed by ONS as urban (further from a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS Somerset ICB.
Likely fees
We estimate visits from Helping Hands Taunton at £28.50–£35 an hour (visiting care, weekdays), based on published prices in the region (Helping Hands publishes rates a little below the national median, plus a travel charge). As an example, an hour each morning and a 30-minute evening call comes to about £330 a week.
For live-in care, expect around £1,380–£1,680 a week in this region.
If savings are under the upper limit (£23,250 in England), Somerset Council may pay part of the cost after a free care needs assessment.
Ownership and company checks
Helping Hands Taunton is run by Midshires Care Limited (company 03959933), incorporated in 2000, 19 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 6 active directors and there is no insolvency history.
Its registered business activity is social work without accommodation for older and disabled people (which includes home care).
Midshires Care Limited runs 150 CQC-registered services across 100 council areas; 130 of the 133 with a rating are Good or Outstanding (98%), against 88% for the same mix of services across England.
It trades under the Midshires Care Ltd brand, which covers 150 services run by 1 registered provider.
How CQC rated each area
- Safe86 of 92 in Somerset
- Effective85 of 91 in Somerset
- Caring82 of 91 in Somerset
- Responsive81 of 91 in Somerset
- Well-led75 of 92 in Somerset
From CQC's latest report, published 5 February 2021. Under each rating: how many agencies in Somerset share it.
Ratings over time
- Feb 2021
- Today Rating 5 years old
Every overall rating on record for this location, earliest first.
Reports on the CQC website
- CQC inspection report 5 February 2021
Map and area details
- Ward
- Bishop's Hull & Taunton West
- Council
- Somerset Council · paying for care
- Parliamentary constituency
- Taunton and Wellington
- NHS planning area
- NHS Somerset Integrated Care Board
- Type of area
- Urban (further from a major town or city)
- Neighbourhood deprivation
- Among the 20% most deprived areas in England
- Postcode district
- Home care in TA1 (35)
See the wider area · Route planner · Map © OpenStreetMap contributors
Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. Care happens at home, not here: this is where the agency is run from.
Family reviews
No family has reviewed Helping Hands Taunton on The Care Panel so far.
Each review is tied to a verified email. We publish both good and bad, and providers may respond but not delete. How reviews work.
Where Helping Hands Taunton stands locally
- Rated Good. Across Somerset, 94% of the 90 rated home care agencies are Good or Outstanding and 7 are Outstanding.
- Its rating (February 2021) is more recent than 30% of agency ratings in Somerset.
- Registered with CQC in 2019: it has been registered longer than 58% of home care agencies in the area.
- It lists 5 specialisms with CQC; the typical agency in Somerset lists 5.
Compared with every CQC-registered home care agency in Somerset. Source: CQC register, Oct 2026.
Nearest home care agencies
Guides for families
Recently rated home care agencies near Taunton
- MJ Home Care Staffing LimitedJul 2026 · under 0.5 miles
- Churchview Care Services (Taunton)Jul 2026 · under 0.5 miles
- Your Life (Taunton)May 2025 · under 0.5 miles
Frequently asked about Helping Hands Taunton
- Is Helping Hands Taunton regulated by the Care Quality Commission?
- Yes: CQC lists it as a home care agency under location ID 1-7292485876 and was rated Good overall in February 2021.
- What is Helping Hands Taunton's address?
- 7 Corporation Street, Taunton, TA1 4AJ. That is the office; visits happen in your own home, so confirm your area is covered.
- When was Helping Hands Taunton last inspected?
- The rating now shown was published on 5 February 2021, 5 years ago. Ask what has changed since then, for example in management or staffing.
- Does Helping Hands Taunton support people with dementia?
- Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
- Who is the registered provider for Helping Hands Taunton?
- Midshires Care Limited is the registered provider for Helping Hands Taunton.
- What type of care does Helping Hands Taunton provide?
- Helping Hands Taunton is registered with CQC for: homecare agencies. Ask the provider which needs it can meet now and as needs change.
- How did Helping Hands Taunton score on each CQC key question?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.
- How much does Helping Hands Taunton charge?
- Helping Hands Taunton's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
Home care in nearby towns
In Somerset
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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.