Home care agency · Liverpool
Local Solutions Liverpool Branch
Illustrative photo, not of Local Solutions Liverpool Branch- Address
- (LCR South), 212H Boaler Street, Liverpool, L6 6AE
- Run by
- Local Solutions (3 services)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- December 2023 (2 years)
- Registered manager
- Louise Elizabeth Daniels
- Company check
- Active, trading since 1984 (42 years), accounts up to date (Companies House 01792921)
- Last CQC check
- 4 Nov 2025
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our estimate from published local prices, not a quote. How we estimate
Regulated activities on its registration: Personal care
More in Liverpool: Home care in Liverpool (192) · Best rated home care agencies in Liverpool · Dementia care at home in Liverpool · Elderly care at home in Liverpool · Physical disability care at home in Liverpool · Live-in care in Liverpool
Open CQC's full report · CQC location ID 1-18104103585
Introducing Local Solutions Liverpool Branch
Registered with CQC as a home care agency, Local Solutions Liverpool Branch is based in Liverpool, run by Local Solutions. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.
Its latest CQC rating is Good overall (November 2025). It is one of 192 CQC-registered home care agencies that have an office within 7 miles of Liverpool; 112 of those are rated Good or Outstanding.
What the ratings tell you
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 48 of the 61 other agencies in Liverpool that CQC has rated.
Under CQC's newer scoring, its strongest area is Caring at 75% and its lowest is Well-led at 71%, averaging 72% overall.
Specialisms
From the CQC register; ask how each need is met in practice.
The five key questions
- Safe72% score55 of 62 in Liverpool
- Effective71% score57 of 62 in Liverpool
- Caring75% score58 of 62 in Liverpool
- Responsive71% score54 of 62 in Liverpool
- Well-led71% score49 of 62 in Liverpool
From CQC's latest report, published 4 November 2025. Under each rating: how many agencies in Liverpool share it.
Ownership and company checks
Local Solutions Liverpool Branch is run by Local Solutions (company 01792921), incorporated in 1984, 39 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 10 active directors and there is no insolvency history.
Its registered business activity is other residential care.
Local Solutions runs 3 CQC-registered services across 2 council areas; 3 of the 3 with a rating are Good or Outstanding (100%), against 88% for the same mix of services across England.
2 of its services are in Liverpool.
Around Liverpool
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 13 of them rated Good or Outstanding, and the closest is Local Solutions Knowsley, Sefton & St Helens Homecare, under 0.5 miles away.
Its rating is more recent than any of the 13 nearest rated agencies.
It sits in Kensington & Fairfield ward, classed by ONS as urban (nearer to a major town or city), among the 10% most deprived neighbourhoods in England. NHS services here are planned by NHS Cheshire and Merseyside ICB.
How the scores break down
Each area below is made up of several quality statements, each scored 1 to 4 by CQC; the percentage combines those scores for the area. Averaged across the five areas, Local Solutions Liverpool Branch scores 72%.
Safe 72%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks2 · Some shortfalls
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 71%
- Assessing needs2 · Some shortfalls
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 75%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 71%
- Person-centred Care2 · Some shortfalls
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 71%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability2 · Some shortfalls
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
Scores: 4 exceptional, 3 good, 2 some shortfalls, 1 significant shortfalls. From CQC's assessment, assessed 15 September 2025, published 4 November 2025 (Open Government Licence). A statement with no score was not looked at in this assessment; its earlier result still counts.
Ratings over time
- Jun 2016
- May 2017
- Jan 2018
- Aug 2021
- Nov 2025
- Today Rated in the last 12 months
Published CQC ratings in date order. The latest rating is an improvement on the one before.
Map and area details
- Ward
- Kensington & Fairfield
- Council
- Liverpool City Council · paying for care
- Parliamentary constituency
- Liverpool Wavertree
- NHS planning area
- NHS Cheshire and Merseyside Integrated Care Board
- Area classification
- Urban; nearer to a major town or city
- Neighbourhood deprivation
- Among the 10% most deprived areas in England
- Postcode district
- Home care in L6 (8)
Larger map · Get directions · © OpenStreetMap contributors
Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. The office location; ask which streets and villages carers cover.
Likely fees
We estimate visits from Local Solutions Liverpool Branch at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in arrangements here usually cost £1,450–£1,770 weekly.
Liverpool Council can help with costs for people with savings under £23,250, starting with a free assessment.
Local Solutions Liverpool Branch over the years
Local Solutions Liverpool Branch has been registered with CQC since December 2023, about 2 years.
CQC has published 5 overall ratings for it (2016–2025), starting at Inadequate; it has gone up 3 and down 1 time, and is now Good.
What CQC's inspectors reported
- People using the service and their families consistently reported feeling safe and well supported by regular carers.
- Safeguarding concerns were appropriately identified and escalated, with evidence of internal investigations, staff training and changes to care plans where needed.
- Governance systems were in place, including audits, spot checks and Key Performance Indicator (KPI) monitoring.
- One person said, “I spoke with the coordinator, they listened, apologised and dealt with the issue.
Source: CQC's published findings, reused under the Open Government Licence. Read the full report.
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How Local Solutions Liverpool Branch compares
- Rated Good. Across Liverpool, 93% of the 61 rated home care agencies are Good or Outstanding and 5 are Outstanding.
- Its rating (November 2025) is more recent than 95% of agency ratings in Liverpool.
- Registered with CQC in 2023: it has been registered longer than 29% of home care agencies in the area.
- It lists 7 specialisms with CQC; the typical agency in Liverpool lists 6.
Compared with every CQC-registered home care agency in Liverpool. Source: CQC register, Oct 2026.
Nearby options
Guides for families
Newer ratings near Liverpool
- Outreach ServicesApr 2026 · 4.7 miles
- Merseycare Julie Ann LimitedAug 2025 · under 0.5 miles
- Alphacare NWFeb 2025 · 1.4 miles
Frequently asked about Local Solutions Liverpool Branch
- When did CQC last rate Local Solutions Liverpool Branch?
- Its current CQC rating dates from 4 November 2025. Ratings can be several years old; ask what has changed since, such as a new manager.
- Can Local Solutions Liverpool Branch care for someone with dementia?
- Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
- Is Local Solutions Liverpool Branch a registered provider?
- Yes: CQC lists it as a home care agency under location ID 1-18104103585 and was rated Good overall in November 2025.
- Where is Local Solutions Liverpool Branch?
- Its office is at (LCR South), 212H Boaler Street, Liverpool, L6 6AE. Carers travel to people's homes, so check it covers your street.
- How did Local Solutions Liverpool Branch score on each CQC key question?
- CQC rates five key questions. For Local Solutions Liverpool Branch: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Read Safe and Well-led first; they say most about reliability.
- How much does Local Solutions Liverpool Branch charge?
- No fee list from Local Solutions Liverpool Branch has reached us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
- Who is the registered provider for Local Solutions Liverpool Branch?
- The registered provider is Local Solutions, according to CQC.
- What services is Local Solutions Liverpool Branch registered for?
- Local Solutions Liverpool Branch is registered for homecare agencies. Ask which of these it provides at the moment.
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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.