Home care agency · Walsall
MSA Care Walsall
Illustrative photo, not of MSA Care Walsall- Address
- Uplands House, 5 Lichfield Road, Walsall, WS4 2HT
- Run by
- MSA Care Services Limited
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- October 2019 (7 years)
- Registered manager
- Amanda Clarke Nazia Begum
- Company check
- Active, trading since 2019 (7 years), accounts up to date (Companies House 11976269)
- Last CQC check
- 24 Nov 2021
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our estimate from published local prices, not a quote. How we estimate
Licensed by CQC for: Personal care
More in Walsall: Home care in Walsall (153) · Best rated home care agencies in Walsall · Dementia care at home in Walsall · Elderly care at home in Walsall · Learning disability care at home in Walsall · Live-in care in Walsall
See this service on the CQC website · CQC location ID 1-7662174907
An overview of MSA Care Walsall
MSA Care Walsall is a CQC-registered home care agency in Walsall, run by MSA Care Services Limited. Its CQC registration covers adults of all ages, including people living with dementia, learning disabilities and mental health conditions.
At its most recent rating, CQC judged it Good overall (November 2021). It is one of 153 CQC-registered home care agencies that have an office within 7 miles of Walsall; 69 of those are rated Good or Outstanding.
How its rating has changed
- Nov 2021
- Today Rating 4 years old
The location's rating record from CQC, from first to latest.
Inspection reports to read
- CQC inspection report 24 November 2021
Finding it
- Ward
- Rushall-Shelfield
- Council
- Walsall Council · paying for care
- Parliamentary constituency
- Walsall and Bloxwich
- NHS area (integrated care board)
- NHS Black Country Integrated Care Board
- ONS area type
- Urban · nearer to a major town or city
- Neighbourhood deprivation
- Among the 40% most deprived areas in England
- Postcode district
- Home care in WS4 (5)
View on OpenStreetMap · Route planner · Map © OpenStreetMap contributors
Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. A home care agency's office address; carers travel to people's homes nearby.
The registered provider
MSA Care Walsall is run by Msa Care Services Ltd (company 11976269), incorporated in 2019.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is social work without accommodation for older and disabled people (which includes home care).
Around Walsall
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 12 of them rated Good or Outstanding, and the closest is Caring Care Limited, under 0.5 miles away.
12 of the 13 nearest rated agencies have a more recent rating than this one.
It sits in Rushall-Shelfield ward, classed by ONS as urban (nearer to a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS Black Country ICB.
Key points from CQC's visit
- Risks to people's health and safety were assessed and staff knew how to support people to keep them safe.
- Carers had received training to recognise and report signs of abuse.
- Safe recruitment processes were in place and staff received a thorough induction to familiarise themselves with the expectations of the role and the values of the service.
- They received good quality training and supervision to help them acquire the skills and knowledge to fulfil their role and responsibilities.
Inspected 12 October 2021; report published 24 November 2021. Quoted from the CQC report summary, Open Government Licence. Read the full report.
Likely fees
We estimate visits from MSA Care Walsall at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Regional live-in prices sit at roughly £1,450–£1,770 per week.
With savings below £23,250, Walsall Council may contribute once it has carried out a free needs assessment.
Reading MSA Care Walsall's CQC ratings
All five areas CQC looks at are rated Good for MSA Care Walsall: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 32 of the 47 other agencies in Walsall that CQC has rated.
MSA Care Walsall over the years
Registered in October 2019, it has 7 years on the CQC register.
One overall rating to date: Good, published November 2021.
4 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.
Ratings for safety, care and leadership
- Safe41 of 48 in Walsall
- Effective45 of 48 in Walsall
- Caring46 of 48 in Walsall
- Responsive46 of 48 in Walsall
- Well-led33 of 48 in Walsall
Ratings from CQC's most recent report, published 24 November 2021. Under each rating: how many agencies in Walsall share it.
Specialisms
From the CQC register; ask how each need is met in practice.
Family reviews
Nobody has reviewed MSA Care Walsall here yet. Have you used it? A short, honest review helps the next family decide.
Reviews are separate from CQC ratings. We verify the reviewer's email and never let providers remove reviews. How reviews work.
Where MSA Care Walsall stands locally
- Rated Good. Across Walsall, 83% of the 48 rated home care agencies are Good or Outstanding and 1 is Outstanding.
- Its rating (November 2021) is more recent than 33% of agency ratings in Walsall.
- Registered with CQC in 2019: it has been registered longer than 60% of home care agencies in the area.
- It lists 5 specialisms with CQC; the typical agency in Walsall lists 6.
Based on the CQC register for Walsall as at Oct 2026.
Also nearby
Guides for families
Other home care agencies near Walsall with recent ratings
- SentriCareApr 2026 · under 0.5 miles
- My Pillar LimitedAug 2025 · under 0.5 miles
- Dignus SupportOct 2025 · under 0.5 miles
Questions about MSA Care Walsall
- How recent is MSA Care Walsall's CQC rating?
- The rating now shown was published on 24 November 2021, 4 years ago. Ask what has changed since then, for example in management or staffing.
- Can MSA Care Walsall care for someone with dementia?
- Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
- Is MSA Care Walsall regulated by the Care Quality Commission?
- Yes: CQC lists it as a home care agency under location ID 1-7662174907 and was rated Good overall in November 2021.
- What is MSA Care Walsall's address?
- The agency works from Uplands House, 5 Lichfield Road, Walsall, WS4 2HT; ask which postcodes its carers cover.
- How is MSA Care Walsall rated for safety and leadership?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
- What are MSA Care Walsall's fees?
- No fee list from MSA Care Walsall has reached us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
- Which provider runs MSA Care Walsall?
- MSA Care Walsall is run by MSA Care Services Limited, the registered provider on the CQC register.
- What services is MSA Care Walsall registered for?
- MSA Care Walsall is registered with CQC for: homecare agencies. Ask the provider which needs it can meet now and as needs change.
Compare other agencies nearby
In Walsall
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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.