Home care agency · Harrow
Onecare-uk Ltd
Illustrative photo, not of Onecare-uk Ltd- Address
- Pentax House Suite 305, South Hill Avenue, South Harrow, Harrow, HA2 0DU
- Run by
- Onecare-uk Ltd
- Service
- Home care agency, Supported housing, Supported living
- Registered with CQC
- October 2015 (10 years)
- Registered manager
- Mahmood Awan
- Company check
- Active, trading since 2012 (14 years), accounts up to date (Companies House 08240277)
- Last CQC check
- 14 Sep 2026
- Typical fees Estimated
- £34–£41.50 an hour for visiting care, weekdays; live-in £1,620–£1,980 a week. Estimated from prices published locally; not a quote. How we estimate
Registered activities: Personal care · Treatment of disease, disorder or injury
Open CQC's full report · CQC location ID 1-2268096404
About this agency
Onecare-uk Ltd is a CQC-registered home care agency that also provides supported living in Harrow. Its CQC registration covers adults of all ages and children, including people living with dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.
At its most recent rating, CQC judged it Good overall (September 2026). It is one of 93 CQC-registered home care agencies that are based in the borough of Harrow; 57 of those are rated Good or Outstanding.
The local picture
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 17 of them rated Good or Outstanding, and the closest is Care Compassion Limited, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: children (7 of the nearest 25).
Its rating is more recent than any of the 18 nearest rated agencies.
It sits in Harrow on the Hill ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS West and North London ICB.
The company behind Onecare-uk Ltd
Onecare-uk Ltd is run by Onecare-uk Ltd (company 08240277), incorporated in 2012, 3 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, its confirmation statement is overdue, it has 1 active director and there is no insolvency history.
Its registered business activity is social work without accommodation for older and disabled people (which includes home care).
What it may cost
We estimate visits from Onecare-uk Ltd at £34–£41.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £390 a week.
Live-in care in this region typically runs £1,620–£1,980 a week.
Council help is possible below £23,250 in savings: ask Harrow Council for a free care needs assessment.
Ratings for safety, care and leadership
- Safe69% score55 of 62 in Harrow
- Effective75% score59 of 62 in Harrow
- Caring75% score60 of 62 in Harrow
- Responsive75% score59 of 62 in Harrow
- Well-led71% score56 of 62 in Harrow
CQC key question ratings, published 14 September 2026. Under each rating: how many agencies in Harrow share it.
Percentage scores by area
Behind each rating sit scores of 1 to 4 for individual quality statements, which CQC turns into a percentage for the area. Averaged across the five areas, Onecare-uk Ltd scores 73%.
Safe 69%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks2 · Some shortfalls
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation2 · Some shortfalls
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 75%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 75%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 71%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability2 · Some shortfalls
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
How to read the numbers: 4 exceptional, 3 good, 2 some shortfalls, 1 significant shortfalls. Published by CQC, assessed 19 June 2026, published 14 September 2026 under the Open Government Licence; a blank score means the statement was carried over unchanged.
Rating history
- Jul 2016
- Mar 2019
- Sep 2026
- Today Rated in the last 12 months
The location's rating record from CQC, from first to latest.
CQC documents
- CQC inspection report 30 March 2019
- CQC inspection report 14 July 2016
Finding it
- Ward
- Harrow on the Hill
- Council
- London Borough of Harrow · paying for care
- Parliamentary constituency
- Harrow West
- Integrated care board
- NHS West and North London Integrated Care Board
- Setting
- Urban (nearer to a major town or city)
- Neighbourhood deprivation
- Among the 30% most deprived areas in England
- Postcode district
- Home care in HA2 (18)
View on OpenStreetMap · Get directions · Base map © OpenStreetMap
Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. This is the agency's office; care is delivered in people's own homes around it.
How long it has been running
Registered in October 2015, it has 11 years on the CQC register.
CQC has published 3 overall ratings for it (2016–2026), starting at Good and staying Good every time.
There are 2 CQC reports on file for this address; the newest is from 30 March 2019.
Registered specialisms
From the CQC register; ask how each need is met in practice.
The ratings in context
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 55 of the 61 other agencies in Harrow that CQC has rated.
Under CQC's newer scoring, its strongest area is Caring at 75% and its lowest is Safe at 69%, averaging 73% overall.
What CQC's inspectors reported
- This is help with tasks related to personal hygiene and eating.
- Where they do, we also consider any wider social care provided.
- The service met the requirements of the ‘Right support, right care, right culture’ guidance and promoted people’s rights, independence and equality.
- A person said, “[The carers] are very kind, caring and considerate.” A relative said, “The carers are brilliant.
Inspected 3 January 2019; report published 30 March 2019. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.
Family reviews
No family has reviewed Onecare-uk Ltd on The Care Panel so far.
Each review is tied to a verified email. We publish both good and bad, and providers may respond but not delete. How reviews work.
Onecare-uk Ltd against its area
- Rated Good. Across Harrow, 93% of the 61 rated home care agencies are Good or Outstanding and 0 are Outstanding.
- Its rating (September 2026) is more recent than 98% of agency ratings in Harrow.
- Registered with CQC in 2015: it has been registered longer than 80% of home care agencies in the area.
- It lists 8 specialisms with CQC; the typical agency in Harrow lists 6.
Based on the CQC register for Harrow as at Oct 2026.
Nearby options
Guides for families
Harrow: home care agencies inspected recently
- Super Fast Care UK LtdNov 2025 · under 0.5 miles
- Ace Homecare LondonFeb 2025 · 0.7 miles
- Care Assist LimitedJul 2026 · 0.7 miles
Quick answers about Onecare-uk Ltd
- Is Onecare-uk Ltd registered for dementia care?
- Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
- How did Onecare-uk Ltd score on each CQC key question?
- CQC rates five key questions. For Onecare-uk Ltd: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
- When was Onecare-uk Ltd last inspected?
- The rating now shown was published on 14 September 2026. Ask what has changed since then, for example in management or staffing.
- Is Onecare-uk Ltd registered with CQC?
- Yes: CQC lists it as a home care agency under location ID 1-2268096404 and was rated Good overall in September 2026.
- What are Onecare-uk Ltd's fees?
- Onecare-uk Ltd hasn't shared a price list with us. Visiting care typically costs £30–£40 an hour (typical 2026 prices in London). Ask for a written quote that includes weekend and bank holiday rates.
- What services is Onecare-uk Ltd registered for?
- CQC lists Onecare-uk Ltd under: homecare agencies, supported housing, supported living. Check which of these it is actively providing now.
- Where is Onecare-uk Ltd based?
- Its office is at Pentax House Suite 305, South Hill Avenue, South Harrow, Harrow, HA2 0DU. Carers travel to people's homes, so check it covers your street.
Look further afield
In Harrow
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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.