Home care agency · Worcester
Reablement Service
Illustrative photo, not of Reablement Service- Address
- G3 County Hall, Spetchley Road, Worcester, WR5 2NP
- Run by
- Worcestershire County Council (4 services)
- Service
- Home care agency
- Registered with CQC
- September 2013 (13 years)
- Registered manager
- Deborah Bell, Rhian Mary Churchill, Jayne Caroline Ann Mccullough
- Last CQC check
- 19 Mar 2019
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. An estimate based on local published fees. Ask for a written quote. How we estimate
Registered to provide: Personal care
CQC page for this service · CQC location ID 1-982233141
An overview of Reablement Service
Registered with CQC as a home care agency, Reablement Service is based in Worcester, run by Worcestershire County Council. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, learning disabilities, mental health conditions, sight or hearing loss, drug or alcohol problems and eating disorders.
Its latest CQC rating is Good overall (March 2019). It is one of 35 CQC-registered home care agencies that have an office within 7 miles of Worcester; 25 of those are rated Good or Outstanding.
Reading Reablement Service's CQC ratings
Reablement Service has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 69 of the 89 other agencies in Worcestershire that CQC has rated.
How long it has been running
CQC registration dates from September 2013, so the service has been operating for around 13 years under its current registration.
CQC has published 2 overall ratings for it (2016–2019), starting at Good and staying Good every time.
No new overall rating has been published for 7 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.
Reports on record: 4, with the most recent dated 19 March 2019.
Rating history
- Aug 2016
- Mar 2019
- Today Rating 7 years old
Published CQC ratings in date order.
Reports on the CQC website
- CQC inspection report 19 March 2019
- CQC inspection report 10 August 2016
- Inspection report 24 July 2014
- Inspection report 10 January 2014
Finding it
- Ward
- Nunnery
- Parliamentary constituency
- Worcester
- NHS area (integrated care board)
- NHS Herefordshire and Worcestershire Integrated Care Board
- Urban or rural
- Urban · nearer to a major town or city
- Neighbourhood deprivation
- Among the 30% least deprived areas in England
Bigger map · How to get there · Map data: OpenStreetMap contributors
Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. A home care agency's office address; carers travel to people's homes nearby.
Who it can help
Taken from its CQC registration.
What it may cost
We estimate visits from Reablement Service at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
A live-in carer typically costs £1,450–£1,770 a week locally.
If savings are under the upper limit (£23,250 in England), Worcestershire Council may pay part of the cost after a free care needs assessment.
How CQC rated each area
- Safe80 of 90 in Worcestershire
- Effective86 of 90 in Worcestershire
- Caring77 of 90 in Worcestershire
- Responsive81 of 90 in Worcestershire
- Well-led70 of 90 in Worcestershire
Source: CQC, published 19 March 2019. Under each rating: how many agencies in Worcestershire share it.
The registered provider
Worcestershire County Council runs 4 CQC-registered services; 2 of the 3 with a rating are Good or Outstanding (67%), against 85% for the same mix of services across England.
All 4 are in Worcestershire, so it is a local operator rather than a national chain.
The inspection, summarised
- About the service: Home Care Service provides care and support for people living in their own homes or within a supported living setting.
- Home Care Service provided specialist services for people living with dementia, short term services promoting independence and, supported living for people with mental health conditions, physical disabilities or who had learning disabilities.
- People's experience of using this service: People and their relatives told us they were happy with the care and support they received from the Home Care Service.
- One person said, "They are brilliant and do a remarkable job, I really can't fault them, they are very organised." People received their care from a consistent staff team who they could build trusting relationships with.
Inspected 5 March 2019; report published 19 March 2019. Taken from CQC's own findings (Open Government Licence). Read the full report.
The local picture
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 19 of them rated Good or Outstanding, and the closest is Radis Community Care (Meadow Court), 0.7 miles away.
17 of the 19 nearest rated agencies have a more recent rating than this one.
It sits in Nunnery ward, classed by ONS as urban (nearer to a major town or city), among the 30% least deprived neighbourhoods in England. NHS services here are planned by NHS Herefordshire and Worcestershire ICB.
Family reviews
No reviews yet. If you or a relative have used care from this agency, your review helps other families choose.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
Reablement Service against its area
- Rated Good. Across Worcestershire, 91% of the 88 rated home care agencies are Good or Outstanding and 7 are Outstanding.
- Its rating (March 2019) is more recent than 14% of agency ratings in Worcestershire.
- Registered with CQC in 2013: it has been registered longer than 82% of home care agencies in the area.
- It lists 9 specialisms with CQC; the typical agency in Worcestershire lists 6.
All figures compare it with other home care agencies in Worcestershire; CQC register, Oct 2026.
Nearest home care agencies
Guides for families
Newer ratings near Worcester
- Simply The Best Care LtdJul 2025 · under 0.5 miles
Reablement Service: common questions
- Is Reablement Service regulated by the Care Quality Commission?
- Yes. Reablement Service is registered with the Care Quality Commission as a home care agency (location ID 1-982233141) and was rated Good overall in March 2019.
- Where is Reablement Service?
- The agency's base is G3 County Hall, Spetchley Road, Worcester, WR5 2NP. Confirm that its carers travel to your area.
- When was Reablement Service last inspected?
- The latest rating is dated 19 March 2019, 7 years ago; ask whether there have been changes since.
- Is Reablement Service registered for dementia care?
- Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
- Who is the registered provider for Reablement Service?
- On CQC's register the provider is Worcestershire County Council.
- What services is Reablement Service registered for?
- Reablement Service is registered for homecare agencies. Ask which of these it provides at the moment.
- How is Reablement Service rated for safety and leadership?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
- How much does care from Reablement Service cost?
- Reablement Service has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
More home care agencies nearby
In Worcestershire
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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.