Home care agency · Sutton
Senacare Ltd - Sutton
Illustrative photo, not of Senacare Ltd - Sutton- Address
- Suite 3, Pandora House, 41 - 45 Lind Road, Sutton, SM1 4PP
- Run by
- Senacare Ltd (3 services)
- Service
- Home care agency
- Registered with CQC
- January 2024 (2 years)
- Registered manager
- *
- Company check
- Active, trading since 2012 (14 years), accounts up to date (Companies House 08269873)
- Last CQC check
- 12 Jan 2026
- Typical fees Estimated
- £34–£41.50 an hour for visiting care, weekdays; live-in £1,620–£1,980 a week. Estimate only, from published local rates. How we estimate
Licensed by CQC for: Personal care
Read the full CQC inspection report · CQC location ID 1-18397794498
Introducing Senacare Ltd - Sutton
Senacare Ltd - Sutton is a CQC-registered home care agency in Sutton, run by Senacare Ltd. It is registered to support adults of all ages.
At its most recent rating, CQC judged it Good overall (January 2026). It is one of 54 CQC-registered home care agencies that are based in the borough of Sutton; 39 of those are rated Good or Outstanding.
Senacare Ltd - Sutton over the years
Senacare Ltd - Sutton has been registered with CQC since January 2024, about 2 years.
There is a single overall rating on record, Good (January 2026).
What CQC's inspectors reported
- This assessment took place between 16 December 2025 and 5 January 2026.
- The majority of people using the service were older people with a range of care and support needs.
- The provider had systems in place to protect people from risk of abuse.
- A person using the service told us, “They treat me very well.
Supporting 18 people at the time. Quoted from the CQC report summary, Open Government Licence. Read the full report.
Registered specialisms
Registration details from CQC.
Around Sutton
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 19 of them rated Good or Outstanding, and the closest is Exodus Health Care Services, under 0.5 miles away.
Its rating is more recent than any of the 20 nearest rated agencies.
It sits in Sutton Central ward, classed by ONS as urban (nearer to a major town or city), among the 50% least deprived neighbourhoods in England. NHS services here are planned by NHS South West London ICB.
Who runs it
Senacare Ltd - Sutton is run by Senacare Ltd (company 08269873), incorporated in 2012, 11 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is other social work without accommodation.
Senacare Ltd runs 3 CQC-registered services across 3 council areas; 2 of the 2 with a rating are Good or Outstanding (100%), against 88% for the same mix of services across England.
Likely fees
We estimate visits from Senacare Ltd - Sutton at £34–£41.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £390 a week.
For live-in care, expect around £1,620–£1,980 a week in this region.
People with savings under £23,250 may get help from Sutton Council after a needs and financial assessment.
Each area CQC checks
- Safe72% score43 of 45 in Sutton
- Effective75% score42 of 45 in Sutton
- Caring75% score42 of 45 in Sutton
- Responsive75% score42 of 45 in Sutton
- Well-led71% score39 of 45 in Sutton
From CQC's latest report, published 12 January 2026. Under each rating: how many agencies in Sutton share it.
Strengths and weak spots in the ratings
All five areas CQC looks at are rated Good for Senacare Ltd - Sutton: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 38 of the 44 other agencies in Sutton that CQC has rated.
Under CQC's newer scoring, its strongest area is Caring at 75% and its lowest is Well-led at 71%, averaging 74% overall.
Scores behind the rating
Under its newer approach, CQC marks each "quality statement" from 1 to 4 and converts the marks into a percentage per area. Averaged across the five areas, Senacare Ltd - Sutton scores 74%.
Safe 72%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control2 · Some shortfalls
- Medicines optimisation3 · Good
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 75%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 75%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 71%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability2 · Some shortfalls
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
Key: 4 = exceptional, 3 = good, 2 = some shortfalls, 1 = significant shortfalls. Source: CQC, assessed 17 November 2025, published 12 January 2026, Open Government Licence. Unscored statements weren't reviewed this time and keep their previous result.
Where it is
- Ward
- Sutton Central
- Council
- London Borough of Sutton · paying for care
- Parliamentary constituency
- Sutton and Cheam
- NHS integrated care board
- NHS South West London Integrated Care Board
- Type of area
- Urban, nearer to a major town or city
- Neighbourhood deprivation
- Among the 50% least deprived areas in England
- Postcode district
- Home care in SM1 (15)
View on OpenStreetMap · How to get there · Map data: OpenStreetMap contributors
Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. Care happens at home, not here: this is where the agency is run from.
Family reviews
No reviews yet. If you or a relative have used care from this agency, your review helps other families choose.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
Where Senacare Ltd - Sutton stands locally
- Rated Good. Across Sutton, 95% of the 44 rated home care agencies are Good or Outstanding and 2 are Outstanding.
- Its rating (January 2026) is more recent than 91% of agency ratings in Sutton.
- Registered with CQC in 2024: it has been registered longer than 19% of home care agencies in the area.
- It lists 2 specialisms with CQC; the typical agency in Sutton lists 6.
Comparison set: every registered home care agency in Sutton, CQC data for Oct 2026.
Also nearby
Guides for families
Sutton: home care agencies inspected recently
- Trinity HomecareMay 2025 · 2.5 miles
- Trinity Homecare (Worcester Park)Oct 2025 · 2.5 miles
- Rosemil CareJan 2026 · under 0.5 miles
Frequently asked about Senacare Ltd - Sutton
- How much does Senacare Ltd - Sutton charge?
- Senacare Ltd - Sutton hasn't shared a price list with us. Visiting care typically costs £30–£40 an hour (typical 2026 prices in London). A written quote should spell out weekend, bank holiday and short-notice rates.
- Is Senacare Ltd - Sutton rated well for safety?
- CQC rates five key questions. For Senacare Ltd - Sutton: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
- What type of care does Senacare Ltd - Sutton provide?
- Registration for Senacare Ltd - Sutton covers: homecare agencies. Check which of these it offers today.
- Who runs Senacare Ltd - Sutton?
- On CQC's register the provider is Senacare Ltd.
- Is Senacare Ltd - Sutton registered for dementia care?
- No dementia specialism is recorded with CQC. Ask the provider directly if this is likely to matter.
- When did CQC last rate Senacare Ltd - Sutton?
- CQC published the current rating on 12 January 2026. Older ratings are common, so ask about changes since.
- What is Senacare Ltd - Sutton's address?
- The agency works from Suite 3, Pandora House, 41 - 45 Lind Road, Sutton, SM1 4PP; ask which postcodes its carers cover.
- Is Senacare Ltd - Sutton regulated by the Care Quality Commission?
- Senacare Ltd - Sutton is on the CQC register as a home care agency (ID 1-18397794498) and was rated Good overall in January 2026.
Home care in nearby towns
In Sutton
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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.