Home care agency · Leicester
Serenity Inmind
Illustrative photo, not of Serenity Inmind- Address
- St Georges House, 6 St Georges Way, Leicester, LE1 1SH
- Run by
- Serenity Inmind Limited (3 services)
- Service
- Home care agency, Supported living
- Registered with CQC
- January 2015 (11 years)
- Registered manager
- Melanie Rachel Burgess
- Company check
- Active, trading since 2014 (12 years), accounts up to date (Companies House 09139469)
- Last CQC check
- 15 Feb 2019
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate
Regulated activities on its registration: Personal care
See this service on the CQC website · CQC location ID 1-1848264004
Serenity Inmind at a glance
Serenity Inmind is a CQC-registered home care agency that also provides supported living in Leicester, run by Serenity Inmind Limited. Its CQC registration covers adults of all ages and children, including people living with physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.
At its most recent rating, CQC judged it Good overall (February 2019). It is one of 259 CQC-registered home care agencies that have an office within 7 miles of Leicester; 98 of those are rated Good or Outstanding.
Inspection findings in brief
- It provides personal care to people living in their own houses and flats in the community.
- It provides a service to older adults, younger disabled adults and children in and around the Sheffield and Leicester areas.
- Where they do we also take into account any wider social care provided.
- A registered manager is a person who has registered with the Care Quality Commission to manage the service.
Inspected 21 December 2018; report published 15 February 2019. Quoted from the CQC report summary, Open Government Licence. Read the full report.
The company behind Serenity Inmind
Serenity Inmind is run by Serenity Inmind Limited (company 09139469), incorporated in 2014.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is social work without accommodation for older and disabled people (which includes home care) and other social work without accommodation.
Serenity Inmind Limited runs 3 CQC-registered services across 3 council areas; 3 of the 3 with a rating are Good or Outstanding (100%), against 86% for the same mix of services across England.
Who it can help
From the CQC register; ask how each need is met in practice.
Around Leicester
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 11 of them rated Good or Outstanding, and the closest is Bright Almond Care Ltd, under 0.5 miles away.
Every one of the 14 nearest rated agencies has a more recent rating than this one, so ask what has changed since its inspection.
It sits in Castle ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS Leicester, Leicestershire and Rutland ICB.
The ratings in context
All five areas CQC looks at are rated Good for Serenity Inmind: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 75 of the 105 other agencies in Leicester that CQC has rated.
Rating history
- Feb 2019
- Today Rating 7 years old
CQC rating timeline for this address.
Reports on the CQC website
- CQC inspection report 15 February 2019
Finding it
- Ward
- Castle
- Council
- Leicester City Council · paying for care
- Parliamentary constituency
- Leicester South
- NHS integrated care board
- NHS Leicester, Leicestershire and Rutland Integrated Care Board
- Area classification
- Urban (nearer to a major town or city)
- Neighbourhood deprivation
- Among the 20% most deprived areas in England
- Postcode district
- Home care in LE1 (44)
Bigger map · Get directions · © OpenStreetMap contributors
Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. This is the agency's office; care is delivered in people's own homes around it.
Safe, effective, caring, responsive, well-led
- Safe74 of 106 in Leicester
- Effective91 of 105 in Leicester
- Caring95 of 105 in Leicester
- Responsive91 of 105 in Leicester
- Well-led76 of 106 in Leicester
As rated by CQC, published 15 February 2019. Under each rating: how many agencies in Leicester share it.
Likely fees
We estimate visits from Serenity Inmind at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Regional live-in prices sit at roughly £1,450–£1,770 per week.
If savings are under the upper limit (£23,250 in England), Leicester Council may pay part of the cost after a free care needs assessment.
Serenity Inmind over the years
Serenity Inmind has been registered with CQC since January 2015, about 11 years.
There is a single overall rating on record, Good (February 2019).
The rating is 7 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.
Family reviews
No family has reviewed Serenity Inmind on The Care Panel so far.
Reviews are separate from CQC ratings. We verify the reviewer's email and never let providers remove reviews. How reviews work.
Compared with other agencies locally
- Rated Good. Across Leicester, 81% of the 102 rated home care agencies are Good or Outstanding and 2 are Outstanding.
- Its rating (February 2019) is more recent than 4% of agency ratings in Leicester.
- Registered with CQC in 2015: it has been registered longer than 86% of home care agencies in the area.
- It lists 7 specialisms with CQC; the typical agency in Leicester lists 6.
Compared with every CQC-registered home care agency in Leicester. Source: CQC register, Oct 2026.
Also nearby
Guides for families
Leicester: home care agencies inspected recently
- Reablement Provider ServiceFeb 2026 · 2.2 miles
- Integrated Crisis Response ServiceApr 2026 · 2.2 miles
- MacIntyre LeicesterJun 2026 · 4.6 miles
Questions about Serenity Inmind
- What are Serenity Inmind's fees?
- Serenity Inmind has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
- How did Serenity Inmind score on each CQC key question?
- CQC rates five key questions. For Serenity Inmind: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
- What type of care does Serenity Inmind provide?
- Its CQC registration covers homecare agencies, supported living. Ask Serenity Inmind how it would adapt if needs increase.
- Who is the registered provider for Serenity Inmind?
- Serenity Inmind is run by Serenity Inmind Limited, the registered provider on the CQC register.
- Can Serenity Inmind care for someone with dementia?
- Not as a registered specialism. Some services still support people with mild dementia, so ask.
- How recent is Serenity Inmind's CQC rating?
- 15 February 2019 is when the current rating was published, 7 years ago. Check what has changed since, such as the manager or staffing.
- Where is Serenity Inmind?
- The agency's base is St Georges House, 6 St Georges Way, Leicester, LE1 1SH. Confirm that its carers travel to your area.
- Is Serenity Inmind regulated by the Care Quality Commission?
- It is. The CQC register records Serenity Inmind as a home care agency, location ID 1-1848264004 and was rated Good overall in February 2019.
Agencies in neighbouring towns
In Leicester
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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.