Home care agency · Sheffield
Seven Steps Support Limited
Top rated 2026 · one of the services in Sheffield rated Outstanding by CQC
Illustrative photo, not of Seven Steps Support Limited- Address
- Unit H5 Staniforth Works, Main Street, Sheffield, S12 4LB
- Run by
- Seven Steps Support Ltd (2 services)
- Service
- Home care agency, Supported living
- Registered with CQC
- February 2014 (12 years)
- Registered manager
- Jodie Leigh Broughton
- Company check
- Active, trading since 2013 (13 years), accounts up to date (Companies House 08584469)
- Last CQC check
- 1 Jun 2019
- Typical fees Estimated
- £31.50–£38.50 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our estimate from published local prices, not a quote. How we estimate
Registered to provide: Personal care
CQC page for this service · CQC location ID 1-1251419801
An overview of Seven Steps Support Limited
Seven Steps Support Limited is a CQC-registered home care agency that also provides supported living in Sheffield, run by Seven Steps Support Ltd. Its CQC registration covers adults under 65, including people living with dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.
At its most recent rating, CQC judged it Outstanding overall (October 2026). It is one of 59 CQC-registered home care agencies that have an office within 7 miles of Swallownest; 35 of those are rated Good or Outstanding.
Ratings for safety, care and leadership
- Safe75% score97 of 105 in Sheffield
- Effective75% score98 of 105 in Sheffield
- Caring90% score4 of 105 in Sheffield
- Responsive86% score97 of 105 in Sheffield
- Well-led89% score4 of 105 in Sheffield
Ratings from CQC's most recent report, published 22 October 2026. Under each rating: how many agencies in Sheffield share it; for example, 4 of 105 agencies in Sheffield rated Outstanding for Caring.
Reading Seven Steps Support Limited's CQC ratings
For Seven Steps Support Limited, Caring and Well-led are rated Outstanding; 3 other areas are Good.
Across Sheffield, 4 of 105 rated agencies are Outstanding for Caring (4%), while 4 of 105 rated agencies are Outstanding for Well-led (4%).
Under CQC's newer scoring, its strongest area is Caring at 90% and its lowest is Safe at 75%, averaging 83% overall.
Outstanding ratings for a single area are uncommon; the Caring and Well-led section of the report gives examples of what inspectors saw.
CQC's scores in detail
Each area below is made up of several quality statements, each scored 1 to 4 by CQC; the percentage combines those scores for the area. Averaged across the five areas, Seven Steps Support Limited scores 83%.
Safe 75%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 90%
- Kindness, compassion and dignity4 · Exceptional
- Treating people as individuals4 · Exceptional
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement4 · Exceptional
Responsive 86%
- Person-centred Care4 · Exceptional
- Care provision, Integration and continuity3 · Good
- Providing Information4 · Exceptional
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future4 · Exceptional
Well-led 89%
- Shared direction and culture4 · Exceptional
- Capable, compassionate and inclusive leaders4 · Exceptional
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability3 · Good
- Partnerships and communities4 · Exceptional
- Learning, improvement and innovation4 · Exceptional
Scores: 4 exceptional, 3 good, 2 some shortfalls, 1 significant shortfalls. From CQC's assessment, assessed 6 July 2026, published 22 October 2026 (Open Government Licence). A statement with no score was not looked at in this assessment; its earlier result still counts.
How its rating has changed
- Nov 2016
- Jun 2019
- Oct 2026
- Today Rated in the last 12 months
Every overall rating on record for this location, earliest first. The latest rating is an improvement on the one before.
Reports on the CQC website
- CQC inspection report 1 June 2019
- CQC inspection report 12 November 2016
- Inspection report 30 July 2014
Finding it
- Ward
- Beighton
- Council
- Sheffield City Council · paying for care
- Parliamentary constituency
- Sheffield South East
- NHS planning area
- NHS South Yorkshire Integrated Care Board
- Urban or rural
- Urban: nearer to a major town or city
- Neighbourhood deprivation
- Among the 40% most deprived areas in England
Larger map · Route planner · Base map © OpenStreetMap
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). This is the agency's office; care is delivered in people's own homes around it.
From the latest CQC inspection
- We expect providers supporting people with a learning disability and autistic people to ensure people experience respect, equality, dignity, choice and independence, and have access to their local community.
- The provider consistently demonstrated these principles were fully embedded in practice.
- People experienced highly personalised care which promoted independence, inclusion and meaningful control over their lives.
- People and their families were overwhelmingly positive about the exceptional continuity and consistency of care and support they received.
Inspected 9 May 2019; report published 1 June 2019; supporting 5 people at the time. In CQC's words, from its published findings (Open Government Licence). Read the full report.
How long it has been running
Seven Steps Support Limited has been registered with CQC since February 2014, about 12 years.
CQC has published 3 overall ratings for it (2016–2026), starting at Good and improving to Outstanding.
CQC lists 3 reports for this location, the latest dated 1 June 2019.
The registered provider
Seven Steps Support Limited is run by Seven Steps Support Ltd (company 08584469), incorporated in 2013.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is other social work without accommodation.
Seven Steps Support Ltd runs 2 CQC-registered services; 2 of the 2 with a rating are Good or Outstanding (100%), against 86% for the same mix of services across England.
All 2 are in Sheffield, so it is a local operator rather than a national chain.
The local picture
There are 23 other agencies within 3 miles, 16 of them rated Good or Outstanding; the nearest is Empower Therapy & Homecare, under 0.5 miles away.
Its rating is more recent than any of the 18 nearest rated agencies.
It sits in Beighton ward, classed by ONS as urban (nearer to a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS South Yorkshire ICB.
What it may cost
We estimate visits from Seven Steps Support Limited at £31.50–£38.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £370 a week.
Live-in care in this region typically runs £1,450–£1,770 a week.
Sheffield Council can help with costs for people with savings under £23,250, starting with a free assessment.
Who it can help
Specialisms as registered with CQC.
Family reviews
No family has reviewed Seven Steps Support Limited on The Care Panel so far.
Reviews are separate from CQC ratings. We verify the reviewer's email and never let providers remove reviews. How reviews work.
Where Seven Steps Support Limited stands locally
- Rated Outstanding. Across Sheffield, 96% of the 103 rated home care agencies are Good or Outstanding and 3 are Outstanding.
- Its rating (October 2026) is more recent than 99% of agency ratings in Sheffield.
- Registered with CQC in 2014: it has been registered longer than 86% of home care agencies in the area.
- It lists 6 specialisms with CQC; the typical agency in Sheffield lists 6.
Benchmarked against all CQC-registered home care agencies in Sheffield (Oct 2026).
Nearby options
Guides for families
Newer ratings near Sheffield
- Rotherham Regional OfficeJul 2025 · 4.5 miles
- Blue Coral Healthcare LtdApr 2026 · 2.1 miles
- Anglia Prime Care LtdJun 2025 · 3.4 miles
What families ask about Seven Steps Support Limited
- Where is Seven Steps Support Limited?
- The agency works from Unit H5 Staniforth Works, Main Street, Sheffield, S12 4LB; ask which postcodes its carers cover.
- Is Seven Steps Support Limited registered with CQC?
- Yes: CQC lists it as a home care agency under location ID 1-1251419801 and was rated Outstanding overall in October 2026.
- Can Seven Steps Support Limited care for someone with dementia?
- Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
- When did CQC last rate Seven Steps Support Limited?
- The latest rating is dated 22 October 2026; ask whether there have been changes since.
- What type of care does Seven Steps Support Limited provide?
- Seven Steps Support Limited is registered for homecare agencies, supported living. Ask which of these it provides at the moment.
- Who is the registered provider for Seven Steps Support Limited?
- Seven Steps Support Limited is run by Seven Steps Support Ltd, the registered provider on the CQC register.
- What are Seven Steps Support Limited's fees?
- We don't have published prices from Seven Steps Support Limited yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
- How did Seven Steps Support Limited score on each CQC key question?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Outstanding; Responsive: Good; Well-led: Outstanding. Start with Safe and Well-led when reading the report.
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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.