Home care agency · Lambeth
Train2Care Academy
Illustrative photo, not of Train2Care Academy- Address
- 410 Streatham High Road, London, SW16 6EX
- Run by
- Train2Care Academy
- Service
- Home care agency
- Registered with CQC
- December 2016 (9 years)
- Registered manager
- Mustafa Abdirahman Muse
- Company check
- Active, trading since 2014 (11 years), accounts up to date (Companies House 09351308)
- Last CQC check
- 19 Aug 2026
- Typical fees Estimated
- £34–£41.50 an hour for visiting care, weekdays; live-in £1,620–£1,980 a week. Estimated from prices published locally; not a quote. How we estimate
Regulated activities on its registration: Personal care
See this service on the CQC website · CQC location ID 1-2181237415
The service in brief
Train2Care Academy is a CQC-registered home care agency in Lambeth. Its CQC registration covers adults of all ages, including people living with dementia and physical disabilities.
At its most recent rating, CQC judged it Good overall (August 2026). It is one of 60 CQC-registered home care agencies that are based in the borough of Lambeth; 35 of those are rated Good or Outstanding.
Strengths and weak spots in the ratings
Train2Care Academy has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 32 of the 35 other agencies in Lambeth that CQC has rated.
Under CQC's newer scoring, its strongest area is Effective at 75% and its lowest is Caring at 70%, averaging 73% overall.
Scores behind the rating
Under its newer approach, CQC marks each "quality statement" from 1 to 4 and converts the marks into a percentage per area. Averaged across the five areas, Train2Care Academy scores 73%.
Safe 72%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments2 · Some shortfalls
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 70%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals2 · Some shortfalls
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 75%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 75%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability3 · Good
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
How to read the numbers: 4 exceptional, 3 good, 2 some shortfalls, 1 significant shortfalls. Published by CQC, assessed 3 July 2026, published 19 August 2026 under the Open Government Licence; a blank score means the statement was carried over unchanged.
How its rating has changed
- Sep 2018
- Aug 2026
- Today Rated in the last 12 months
Published CQC ratings in date order.
CQC documents
- CQC inspection report 8 September 2018
Map and area details
- Ward
- Streatham St Leonard's
- Council
- London Borough of Lambeth · paying for care
- Parliamentary constituency
- Streatham and Croydon North
- NHS planning area
- NHS South East London Integrated Care Board
- ONS area type
- Urban: nearer to a major town or city
- Neighbourhood deprivation
- Among the 50% most deprived areas in England
- Postcode district
- Home care in SW16 (24)
Open the full map · How to get there · Map © OpenStreetMap contributors
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. Carers work from this office and visit homes in the surrounding area.
Who the service is registered for
As listed with the regulator.
Who runs it
Train2Care Academy is run by Train2care Academy (company 09351308), incorporated in 2014, 2 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is other human health activities.
Train2Care Academy over the years
CQC registration dates from December 2016, so the service has been operating for around 9 years under its current registration.
CQC has published 2 overall ratings for it (2018–2026), starting at Good and staying Good every time.
The inspection, summarised
- The inspection was carried out by 1 inspector and 1 expert by experience.
- An Expert by Experience is a person who has personal experience of using or caring for someone who uses this type of service.The service had enough staff employed to keep people safe.
- Pre-employment checks were carried out to ensure recruitment was safe.
- One relative said, “[We are] very happy with all the care being delivered.” People had care plans and risk assessments in place which detailed people’s care and support needs, and people had access to these in their homes.
Inspected 8 August 2018; report published 8 September 2018; supporting 6 people at the time. Quoted from the CQC report summary, Open Government Licence. Read the full report.
CQC ratings, area by area
- Safe72% score32 of 36 in Lambeth
- Effective75% score35 of 36 in Lambeth
- Caring70% score35 of 36 in Lambeth
- Responsive75% score36 of 36 in Lambeth
- Well-led75% score33 of 36 in Lambeth
CQC key question ratings, published 19 August 2026. Under each rating: how many agencies in Lambeth share it.
Around Lambeth
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 16 of them rated Good or Outstanding, and the closest is Lambeth Branch, under 0.5 miles away.
1 of the 16 nearest rated agencies has a more recent rating than this one.
It sits in Streatham St Leonard's ward, classed by ONS as urban (nearer to a major town or city), among the 50% most deprived neighbourhoods in England. NHS services here are planned by NHS South East London ICB.
Likely fees
We estimate visits from Train2Care Academy at £34–£41.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £390 a week.
Regional live-in prices sit at roughly £1,620–£1,980 per week.
Council help is possible below £23,250 in savings: ask Lambeth Council for a free care needs assessment.
Family reviews
There are no reviews of Train2Care Academy yet. If you know the service, your experience could help someone else.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
Train2Care Academy against its area
- Rated Good. Across Lambeth, 97% of the 36 rated home care agencies are Good or Outstanding and 0 are Outstanding.
- Its rating (August 2026) is more recent than 94% of agency ratings in Lambeth.
- Registered with CQC in 2016: it has been registered longer than 77% of home care agencies in the area.
- It lists 4 specialisms with CQC; the typical agency in Lambeth lists 6.
Compared with every CQC-registered home care agency in Lambeth. Source: CQC register, Oct 2026.
Closest alternatives
Guides for families
Newer ratings near Lambeth
- Aspire Care Services LtdOct 2026 · 2.0 miles
- South East LondonFeb 2026 · 2.2 miles
- Haven Care- StreathamAug 2025 · 2.2 miles
Train2Care Academy: common questions
- How did Train2Care Academy score on each CQC key question?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
- Is Train2Care Academy registered for dementia care?
- Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
- Is Train2Care Academy registered with CQC?
- It is. The CQC register records Train2Care Academy as a home care agency, location ID 1-2181237415 and was rated Good overall in August 2026.
- When was Train2Care Academy last inspected?
- CQC published the current rating on 19 August 2026. Older ratings are common, so ask about changes since.
- What services is Train2Care Academy registered for?
- Registration for Train2Care Academy covers: homecare agencies. Check which of these it offers today.
- How much does care from Train2Care Academy cost?
- Train2Care Academy has not published its fees with us. Visiting care typically costs £30–£40 an hour (typical 2026 prices in London). Get the quote in writing, including any extra charges.
- Where is Train2Care Academy?
- The agency works from 410 Streatham High Road, London, SW16 6EX; ask which postcodes its carers cover.
Agencies in neighbouring towns
In Lambeth
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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.