Home care agency · Havant

UKG Care Havant

Rated Requires improvement by CQC Rating published 3 December 2025 Rated in the last 12 months
A home carer helping an older man with his hair at home Illustrative photo, not of UKG Care Havant
Address
Unit C2, Cairo Place, 7 Penner Road, Havant, PO9 1QN
Run by
UKG Lifestyle Limited
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
July 2014 (12 years)
Registered manager
Marshalla Jane Fenton
Company check
Active, trading since 2007 (19 years), accounts up to date (Companies House 06311210)
Last CQC check
3 Dec 2025
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate

Regulated activities on its registration: Personal care

More in Havant: Home care in Havant (90) · Best rated home care agencies in Havant · Dementia care at home in Havant · Elderly care at home in Havant · Physical disability care at home in Havant · Live-in care in Havant

Open CQC's full report · CQC location ID 1-1543565397

About UKG Care Havant

UKG Care Havant is a CQC-registered home care agency in Havant, run by UKG Lifestyle Limited. Its CQC registration covers adults of all ages, including people living with dementia and physical disabilities.

At its most recent rating, CQC judged it Requires improvement overall (December 2025). Safe and Well-led were rated Requires improvement. It is one of 90 CQC-registered home care agencies that have an office within 7 miles of Havant; 43 of those are rated Good or Outstanding.

Registered specialisms

Specialisms as registered with CQC.

How long it has been running

UKG Care Havant has been registered with CQC since July 2014, about 12 years.

CQC has published 5 overall ratings for it (2015–2025), starting at Requires improvement; it has gone up 2 and down 1 time, and is now Requires Improvement.

There are 4 CQC reports on file for this address; the newest is from 19 August 2021.

The company behind UKG Care Havant

UKG Care Havant is run by Ukg Lifestyle Limited (company 06311210), incorporated in 2007, 7 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is social work without accommodation for older and disabled people (which includes home care).

What CQC's inspectors reported

  • Date of inspection: 08 October 2025 to 21 October 2025.
  • This is help with tasks related to personal hygiene and eating.
  • We found concerns in relation to the robustness of the governance systems and records.
  • We make a phone call to know what’s going on”, “Sometimes a bit short of staff.

Inspected 21 July 2021; report published 19 August 2021. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.

The local picture

There are 15 other agencies within 3 miles, 9 of them rated Good or Outstanding; the nearest is Dolphin Homes Ltd Supported Living Services Office, under 0.5 miles away.

4 of the 16 nearest rated agencies have a more recent rating than this one.

It sits in Havant St Faith's ward, classed by ONS as urban (nearer to a major town or city), among the 10% least deprived neighbourhoods in England. NHS services here are planned by NHS Hampshire and Isle of Wight ICB.

What it may cost

We estimate visits from UKG Care Havant at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Live-in arrangements here usually cost £1,450–£1,770 weekly.

People with savings under £23,250 may get help from Hampshire Council after a needs and financial assessment.

How CQC rated each area

  • SafeRequires improvement23 of 227 in Hampshire
  • EffectiveGood213 of 227 in Hampshire
  • CaringGood200 of 227 in Hampshire
  • ResponsiveGood203 of 227 in Hampshire
  • Well-ledRequires improvement33 of 227 in Hampshire

CQC key question ratings, published 3 December 2025. Under each rating: how many agencies in Hampshire share it.

The ratings in context

For UKG Care Havant, Safe and Well-led are rated below Good; 3 other areas are Good.

Across Hampshire, 23 of 227 rated agencies are Requires improvement for Safe (10%), while 33 of 227 rated agencies are Requires improvement for Well-led (15%).

If you are considering it, read the Safe and Well-led section of the report first and ask what has changed since the inspection.

Rating history

  1. Nov 2015 Requires improvement
  2. Apr 2017 Good
  3. Dec 2019 Requires improvement
  4. Aug 2021 Good
  5. Dec 2025 Requires Improvement
  6. Today Rated in the last 12 months

CQC rating timeline for this address. The latest rating is lower than the one before.

Inspection reports to read

The neighbourhood

Ward
Havant St Faith's
Parliamentary constituency
Havant
Local NHS (ICB)
NHS Hampshire and Isle of Wight Integrated Care Board
Setting
Urban · nearer to a major town or city
Neighbourhood deprivation
Among the 10% least deprived areas in England
Postcode district
Home care in PO9 (15)

View on OpenStreetMap · Directions · © OpenStreetMap contributors

Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). The office location; ask which streets and villages carers cover.

Family reviews

No family has reviewed UKG Care Havant on The Care Panel so far.

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UKG Care Havant in local context

  • Rated Requires improvement. Across Hampshire, 91% of the 225 rated home care agencies are Good or Outstanding and 17 are Outstanding.
  • Its rating (December 2025) is more recent than 84% of agency ratings in Hampshire.
  • Registered with CQC in 2014: it has been registered longer than 85% of home care agencies in the area.
  • It lists 4 specialisms with CQC; the typical agency in Hampshire lists 5.
  • Areas CQC rated below Good: Safe (10% of home care agencies in Hampshire are also rated below Good here); Well-led (14% of home care agencies in Hampshire are also rated below Good here). Ask the provider what has changed since.

Benchmarked against all CQC-registered home care agencies in Hampshire (Oct 2026).

Nearest home care agencies

Guides for families

Havant: home care agencies inspected recently

Frequently asked about UKG Care Havant

Who is the registered provider for UKG Care Havant?
On CQC's register the provider is UKG Lifestyle Limited.
What services is UKG Care Havant registered for?
Registration for UKG Care Havant covers: homecare agencies. Check which of these it offers today.
How is UKG Care Havant rated for safety and leadership?
CQC rates five key questions. For UKG Care Havant: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Read Safe and Well-led first; they say most about reliability.
What are UKG Care Havant's fees?
UKG Care Havant's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
Is UKG Care Havant regulated by the Care Quality Commission?
It is. The CQC register records UKG Care Havant as a home care agency, location ID 1-1543565397 and was rated Requires improvement overall in December 2025.
Where is UKG Care Havant based?
The agency works from Unit C2, Cairo Place, 7 Penner Road, Havant, PO9 1QN; ask which postcodes its carers cover.
How recent is UKG Care Havant's CQC rating?
CQC published the current rating on 3 December 2025. Older ratings are common, so ask about changes since.
Is UKG Care Havant registered for dementia care?
Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?

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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.

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