Home care agency · Manchester
Voyage(DCA) Greater Manchester
Illustrative photo, not of Voyage(DCA) Greater Manchester- Address
- 2 Devonshire Street, Ardwick, Manchester, M12 4BB
- Run by
- Voyage 1 Limited (278 services)
- Type of provider
- Independent (private company)
- Service
- Home care agency, Supported living
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- February 2021 (5 years)
- Part of
- Voyage
- Registered manager
- *
- Company check
- Active, trading since 1988 (38 years), accounts up to date (Companies House 02215899)
- Last CQC check
- 8 Nov 2022
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimate only, from published local rates. How we estimate
Licensed by CQC for: Personal care
More in Manchester: Home care in Manchester (364) · Best rated home care agencies in Manchester · Physical disability care at home in Manchester · Learning disability care at home in Manchester · Mental health care at home in Manchester · Live-in care in Manchester
Read the full CQC inspection report · CQC location ID 1-10318541762
About Voyage(DCA) Greater Manchester
Registered with CQC as a home care agency that also provides supported living, Voyage(DCA) Greater Manchester is based in Manchester, run by Voyage 1 Limited. It supports adults under 65, with registered specialisms in physical disabilities, learning disabilities and mental health conditions.
Its latest CQC rating is Requires improvement overall (November 2022). Safe was rated Requires improvement. It is one of 364 CQC-registered home care agencies that have an office within 7 miles of Manchester; 181 of those are rated Good or Outstanding.
How CQC rated each area
- Safe5 of 54 in Manchester
- Effective53 of 54 in Manchester
- Caring51 of 54 in Manchester
- Responsive49 of 54 in Manchester
- Well-led45 of 54 in Manchester
Source: CQC, published 8 November 2022. Under each rating: how many agencies in Manchester share it.
What the ratings tell you
Area by area, Safe is rated below Good; 4 other areas are Good.
Across Manchester, 5 of 54 rated agencies are Requires improvement for Safe (9%).
The Safe findings are the part of the report to read closely; ask the manager what has been put right.
Choice nearby
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 3 of them rated Good or Outstanding, and the closest is Voyage (DCA) Manchester Complex Care, under 0.5 miles away.
It sits in Ardwick ward, classed by ONS as urban (nearer to a major town or city), among the 10% most deprived neighbourhoods in England. NHS services here are planned by NHS Greater Manchester ICB.
Ownership and company checks
Voyage(DCA) Greater Manchester is run by Voyage 1 Limited (company 02215899), incorporated in 1988, 33 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.
Its registered business activity is care for people with learning disabilities, mental health problems or substance misuse and social work without accommodation for older and disabled people (which includes home care).
Voyage 1 Limited runs 280 CQC-registered services across 87 council areas; 244 of the 268 with a rating are Good or Outstanding (91%), against 84% for the same mix of services across England.
3 of its services are in Manchester.
It trades under the Voyage brand, which covers 320 services run by 13 registered providers.
Earlier inspections
- Nov 2022
- Today Rating 3 years old
Every overall rating on record for this location, earliest first.
CQC documents
- CQC inspection report 8 November 2022
Where it is
- Ward
- Ardwick
- Council
- Manchester City Council · paying for care
- Parliamentary constituency
- Manchester Rusholme
- Local NHS (ICB)
- NHS Greater Manchester Integrated Care Board
- Urban or rural
- Urban; nearer to a major town or city
- Neighbourhood deprivation
- Among the 10% most deprived areas in England
- Postcode district
- Home care in M12 (20)
Bigger map · Plan a journey · Map © OpenStreetMap contributors
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). The office location; ask which streets and villages carers cover.
Specialisms
Specialisms as registered with CQC.
Key points from CQC's visit
- Right Support Staff were committed to supporting people in line with their preferences and supported people to receive their medicines.
- However, we found people's medicines were not always managed safely.
- High level assurances were provided by the management team this area would be addressed.
- People's independence was promoted, and staff encouraged people to take control of their own care.
Inspected 4 October 2022; report published 8 November 2022. From the regulator's own summary (Open Government Licence). Read the full report.
Costs to expect
We estimate visits from Voyage(DCA) Greater Manchester at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
A live-in carer typically costs £1,450–£1,770 a week locally.
With savings below £23,250, Manchester Council may contribute once it has carried out a free needs assessment.
Track record
CQC registration dates from February 2021, so the service has been operating for around 5 years under its current registration.
One overall rating to date: Requires improvement, published November 2022.
It has gone 3 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.
Family reviews
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Voyage(DCA) Greater Manchester against its area
- Rated Requires improvement. Across Manchester, 89% of the 53 rated home care agencies are Good or Outstanding and 2 are Outstanding.
- Its rating (November 2022) is more recent than 48% of agency ratings in Manchester.
- Registered with CQC in 2021: it has been registered longer than 65% of home care agencies in the area.
- It lists 4 specialisms with CQC; the typical agency in Manchester lists 6.
- Areas CQC rated below Good: Safe (11% of home care agencies in Manchester are also rated below Good here). Ask the provider what has changed since.
Based on the CQC register for Manchester as at Oct 2026.
Nearest home care agencies
Guides for families
Newer ratings near Manchester
- Roxhsana LtdAug 2026 · 5.6 miles
- Apollo Care Central ManchesterOct 2026 · 0.5 miles
- Choice Independent Living LimitedOct 2024 · 1.2 miles
What families ask about Voyage(DCA) Greater Manchester
- What is Voyage(DCA) Greater Manchester's address?
- 2 Devonshire Street, Ardwick, Manchester, M12 4BB. That is the office; visits happen in your own home, so confirm your area is covered.
- Is Voyage(DCA) Greater Manchester regulated by the Care Quality Commission?
- Yes. Voyage(DCA) Greater Manchester is registered with the Care Quality Commission as a home care agency (location ID 1-10318541762) and was rated Requires improvement overall in November 2022.
- Can Voyage(DCA) Greater Manchester care for someone with dementia?
- Dementia is not listed among the specialisms on its CQC registration. Ask the provider directly if this matters to you.
- How recent is Voyage(DCA) Greater Manchester's CQC rating?
- 8 November 2022 is when the current rating was published, 3 years ago. Check what has changed since, such as the manager or staffing.
- What type of care does Voyage(DCA) Greater Manchester provide?
- Its CQC registration covers homecare agencies, supported living. Ask Voyage(DCA) Greater Manchester how it would adapt if needs increase.
- Who is the registered provider for Voyage(DCA) Greater Manchester?
- CQC lists Voyage 1 Limited as the provider responsible for Voyage(DCA) Greater Manchester.
- How much does Voyage(DCA) Greater Manchester charge?
- We don't have published prices from Voyage(DCA) Greater Manchester yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
- Is Voyage(DCA) Greater Manchester rated well for safety?
- By key question, CQC gave: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
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In Manchester
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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.