Home care · Norfolk
Home care in Thetford
There are 6 home care agencies on the CQC register covering Thetford, run by 5 different providers. The largest is Royal Mencap Society, with 2. 60% of the 5 rated by CQC are Good or Outstanding, next to 77% across Norfolk and 88% across England. Expect to pay here about £33.50 an hour for visiting care and £1,610 a week for live-in careestimated. 3 home care agencies have a rating more than four years old and 1 registered with CQC within the past two years. On 26 June 2026, Utopia Care Limited was rated Requires improvement, the newest rating here.
Data: the CQC register, updated 25 October 2026, under the Open Government Licence
Key points
- New and changed CQC ratings across Norfolk, updated every day.
- 4 are registered with CQC to support people with dementia.
- You can ask Norfolk council for a free care needs assessment; savings make no difference.
- 3 of the 5 rated agencies are Good or Outstanding, and 2 are rated below Good. 1 is not rated yet.
To cite: "Home care in Thetford", The Care Panel, Oct 2026, from CQC register analysis.
- 6registered agencies
- 60%of rated services are Good or Outstanding
- 4support people with dementia
- 2rated or inspected within two years
Every agency that covers Thetford
Highest CQC rating first; ties go to the more recent rating, then the nearer provider. How the list is ordered
- All 6
- Elderly care · 6
- Care for adults under 65 · 6
- Learning disability care · 5
- Dementia care · 4
- Physical disability care · 4
Premier Homecare
Est. £30–£37/hr
South Norfolk and Suffolk Domiciliary Care Agency
Est. £30–£37/hr
Willowcare (Suffolk) Ltd
Est. £30–£37/hr
Utopia Care Limited
Est. £30–£37/hr
Royal Mencap Society - Norfolk Domiciliary Care Agency
Est. £30–£37/hr
Ness M Norfolk
Est. £29–£36/hr
Agencies come to you. The distance shown runs from Thetford centre to their office, so check your street is in their area.
Thetford in figures
Stowmarket has the highest share of listed agencies rated Good or Outstanding nearby (89%); Thetford, at 50%, is 5th of the 7 towns compared. Outstanding: 0 covering Thetford, 8 across Norfolk. 33% of agencies covering Thetford have a CQC rating from the last two years, against 15% across Norfolk. Compare Thetford's 60% Good or Outstanding with 79% for the rated agencies among the 189 we list in Norfolk. Looking at specialisms, 4 of 6 list physical disabilities, 5 of 6 list learning disabilities and 2 of 6 list mental health conditions. CQC registered Ness M Norfolk in October 2024, the newest on this list. One rating goes back to October 2017: South Norfolk and Suffolk Domiciliary Care Agency. Ask what has changed since. In Thetford, 67% of agencies support people with dementia (4 of 6); the Norfolk figure is 81%.
Owners and groups: agencies covering Thetford
- Royal Mencap Society 2 listed here
- Healthcare Homes 1 listed here
- Utopia Care Limited 1 listed here
- Ness M Care Services Ltd 1 listed here
Recently inspected
CQC's latest published ratings for agencies covering Thetford, newest first.
Nearby towns against Thetford
| Town | Distance | Agencies | Good or Outstanding |
|---|---|---|---|
| Thetford | – | 6 | 3 |
| Lakenheath | 9.6 mi | 6 | 3 |
| Bury St Edmunds | 11.8 mi | 22 | 12 |
| Attleborough | 12.6 mi | 13 | 6 |
| Red Lodge | 13.3 mi | 17 | 10 |
| Soham | 18.4 mi | 21 | 14 |
An agency counts for a town if its office is within 7 miles, so many appear under several towns.
Typical home care rates in Thetford
| Visiting care | around £32–£34 an hour |
|---|---|
| Live-in care | around £1,540–£1,610 a week |
Agencies differ more than regions do on hourly rates, so request a complete tariff from each one, covering weekends and bank holidays too. Homecare Association figure for 2026/27: a sustainable council rate for home care in England starts at £34.42 an hour. Source: Lottie Care Index, Q3 2026. Ask providers near you for prices, or estimate your weekly cost.
Help from the council
Norfolk
Savings under £23,250? Norfolk council may help with the cost, and its care needs assessment is free for everyone.
How to ask for an assessment, paying for care and direct payments in Norfolk
Free · by email
Free care cost report for Thetford
- Typical local prices for home care, overnight and live-in care
- What the council and the NHS may pay, with the 2026/27 savings limits
- The best-rated services near you, from the CQC register
Questions families ask about home care in Thetford
Home care in Thetford: how many agencies are there?
As of Oct 2026, the CQC register lists 6 home care agencies that have an office within 7 miles of Thetford. Among the highest rated are Premier Homecare, South Norfolk and Suffolk Domiciliary Care Agency and Willowcare (Suffolk) Ltd.
How are home care agencies in Thetford rated by CQC?
CQC has rated 5. Of those, 3 (60%) are Good or Outstanding, and 2 are rated Requires improvement or Inadequate. 1 has not been rated yet, which is common for newly registered services.
How much should I expect to pay for home care in Thetford?
Typical prices across England in 2026: visiting care around £32–£34 an hour; live-in care around £1,540–£1,610 a week. Agencies differ more than regions do on hourly rates, so request a complete tariff from each one, covering weekends and bank holidays too. Homecare Association figure for 2026/27: a sustainable council rate for home care in England starts at £34.42 an hour. Source: Lottie Care Index, Q3 2026. See our full cost guide.
Can Norfolk council help pay for home care?
Two sources of help: Attendance Allowance, which ignores savings and is for people over State Pension age, and the council. By law (Care Act 2014) Norfolk council must assess care needs at no charge for people who look as if they need support; if savings and investments are under £23,250, it may pay a share once your finances are assessed, depending on income. With care at home, the house itself is not included. How to reach Norfolk council.
How can I pick between agencies in Thetford?
Check how recent each CQC report is first: 2 of the 6 on this page were inspected or rated in the past two years, and 3 have an older report. Next ask three things: will staff be consistent, what happens about missed visits, and what is the full price? See the checklist.
What about home care agencies in towns near Thetford?
Thetford has 6, with 3 rated Good or Outstanding. Nearby: Lakenheath (9.6 miles): 6, 3 rated Good or Outstanding; Bury St Edmunds (11.8 miles): 22, 12 rated Good or Outstanding; Attleborough (12.6 miles): 13, 6 rated Good or Outstanding.
Short on time? We'll pass on your request.
One short form is all it takes: a maximum of three providers in the Thetford area who work with us will email you directly.
Other towns near Thetford
- Home care in Lakenheath 9.6 mi
- Home care in Bury St Edmunds 11.8 mi
- Home care in Attleborough 12.6 mi
- Home care in Red Lodge 13.3 mi
- Home care in Soham 18.4 mi
- Home care in Stowmarket 18.8 mi
- Home care in Wymondham 18.9 mi
- Home care in Newmarket 19.0 mi
Also in Thetford, and guides
- Norfolk: paying for care
- Best rated home care agencies in Norfolk
- England home care costs 2026, region by region
- Outstanding services in Norfolk, 2026
- Care homes in Thetford (7)
- Preparing for a care needs assessment
- Understanding CQC ratings
- Funding home care: who pays
- Choosing a home care agency
Browse by postcode
- IP24 5
Seen some that might suit? Ask about start dates and costs.
Two questions, no cost, shared only with the providers you choose
Built from the Care Quality Commission's register (Oct 2026) under Open Government Licence v3.0. The Care Panel lists and compares services but runs none.