Home care · After a hospital stay
Care at home after a hospital stay in Shrewsbury
Coming home from hospital and need help? Here's how free short-term support works in Shropshire, who to contact, and which of the 33 CQC-registered agencies covering Shrewsbury can help.
Agency data: CQC register · Updated 27 October 2026
In short
- Reablement is free for up to six weeks, whatever your savings, when the council or NHS arranges it after a hospital stay.
- Ask the ward for the discharge plan and a named contact before the person leaves.
- Shropshire Council does a free care needs assessment if longer-term help is needed: 0345 678 9044.
- 23 agencies covering Shrewsbury are rated Good or Outstanding by CQC, if you want private care to start quickly.
What happens when someone leaves hospital
- 1
Before discharge
The hospital's discharge team plans what support is needed at home. Ask what's been arranged, when the first visit is, and who to call if it doesn't happen.
- 2
Free short-term help
Many people get reablement or intermediate care at home for up to six weeks, free of charge, to rebuild everyday skills.
- 3
Longer-term care
If care is still needed, the council assesses needs and finances. You can also book a private agency at any point, even while waiting.
Good and Outstanding agencies covering Shrewsbury
Positive Steps Shropshire Limited
Est. £32–£39/hr
MNG Care at Home Services Ltd
Est. £30–£37/hr
Care Quality Services Shrewsbury
Est. £30–£37/hr
Offices, Bowbrook House
Est. £30–£37/hr
Brookland House
Est. £30–£37/hr
Pearl Care Professionals
Est. £30–£37/hr
Bethphage Shrewsbury
Est. £30–£37/hr
Helping Hands Shrewsbury & Telford
Est. £29–£35/hr
Copthorne Complete Home Care Limited
Est. £30–£37/hr
Shropshire Care in the Community
Est. £30–£37/hr
Ranked by CQC rating, then distance. Ask each agency whether it can start for a hospital discharge and how soon.
Questions about care after hospital in Shrewsbury
Is care after hospital free in Shrewsbury?
Short-term reablement and intermediate care arranged by Shropshire Council or the NHS is free for up to six weeks, whatever your savings. If care is needed after that, the council does a financial assessment and you may have to pay some or all of the cost.
Who arranges care when someone leaves hospital?
The hospital discharge team works with Shropshire Council and local NHS community services. Ask the ward for the discharge plan and who your contact is. If the person will need care at home, ask for a care needs assessment before they leave or soon after. The council's adult social care number is 0345 678 9044.
Can we arrange private home care to start straight away?
Yes. You can book a CQC-registered home care agency yourself and pay privately, alongside or instead of council support. Agencies near Shrewsbury can often start within days; ask about availability for a hospital discharge when you call.
What is reablement?
Reablement is short-term help at home, usually for up to six weeks, to rebuild confidence and skills such as washing, dressing and cooking after an illness, fall or operation. It is free and is arranged by the council or NHS, not booked privately.
Useful next steps
Recently inspected
General information about hospital discharge in England, not medical advice. Arrangements vary between hospitals and councils.
Data: CQC register, Oct 2026, used under the Open Government Licence v3.0. We are an independent directory and do not provide care.