Home care · Sunderland · Oct 2026
Best rated home care agencies in Hetton-le-Hole
The 20 home care agencies covering Hetton-le-Hole with the best CQC ratings, checked against the CQC register on 27 October 2026. 3 are rated Outstanding. Of all 62 home care agencies covering Hetton-le-Hole, 47 are rated Good or Outstanding.
How this list is ordered
- Outstanding before Good, then the most recent rating first. Nothing else changes the order.
- Paid partners are not moved up, and nobody can pay to be listed here.
- "Best for" labels come from each service's CQC registration and inspection date.
Cite this: The Care Panel, "Best rated home care agencies in Hetton-le-Hole", analysis of the CQC register, Oct 2026. How we rank
The 20 best rated home care agencies covering Hetton-le-Hole
| # | Name | CQC rating | Rated | Best for |
|---|---|---|---|---|
| 1 | Blue Ribbon Community Care (Tyne and Wear) | Outstanding | Jun 2026 | Rated Outstanding, Dementia, Physical disability |
| 2 | Home Instead Durham | Outstanding | Nov 2023 | Rated Outstanding, Dementia, Physical disability |
| 3 | Housing 21 - Dovecote Meadow | Outstanding | Aug 2019 | Rated Outstanding, Dementia, Physical disability |
| 4 | Quality + Care Solutions Ltd | Good | Jul 2026 | Dementia, Physical disability, Inspected recently |
| 5 | Cura Care | Good | Jul 2026 | Physical disability, Inspected recently |
| 6 | Medsolve (UK) Limited | Good | Feb 2026 | Dementia, Physical disability, Inspected recently |
| 7 | Include 'In' Autism | Good | Jan 2026 | Physical disability, Inspected recently |
| 8 | Abbeyfield Hope Bank View | Good | Jan 2026 | Dementia, Physical disability, Inspected recently |
| 9 | New Vision Care Services | Good | Jan 2026 | Dementia, Physical disability, Inspected recently |
| 10 | Vanguards Healthcare Ltd | Good | Dec 2025 | Dementia, Physical disability, Inspected recently |
| 11 | ESPA Agency | Good | Dec 2025 | Inspected recently |
| 12 | Social Return Case Management Ltd | Good | Nov 2025 | Inspected recently |
| 13 | Cergus Prime Care Durham and Sunderland | Good | Oct 2025 | Dementia, Physical disability, Inspected recently |
| 14 | Support Health and Wellbeing Ltd | Good | Aug 2025 | Dementia, Physical disability, Inspected recently |
| 15 | Sunderland | Good | Jun 2025 | Inspected recently |
| 16 | Care and Protect UK | Good | Feb 2024 | Dementia, Physical disability |
| 17 | Essential Care and Support Ltd | Good | Nov 2023 | Physical disability |
| 18 | Helping Hands Durham | Good | Sep 2023 | Dementia, Physical disability |
| 19 | North East Autism Society | Good | Aug 2023 | |
| 20 | Comfort Call Durham | Good | Jul 2023 | Dementia, Physical disability |
Source: CQC register, checked 27 October 2026 (Open Government Licence). Ratings can change after an inspection, so read the latest report before you decide.
Details for the top 10
Blue Ribbon Community Care (Tyne and Wear)
What inspectors found: Every person and family member interviewed was satisfied, saying the service helped them stay at home and keep their independence.
Est. £32–£39/hr
Home Instead Durham
What inspectors found: People and relatives described staff as kind, caring and respectful, said carers arrived on time, and were involved in choosing their care workers.
Est. £34–£42/hr
Housing 21 - Dovecote Meadow
What inspectors found: People and relatives praised staff, said they knew who was coming, and said call bells were answered quickly.
Est. £32–£39/hr
Quality + Care Solutions Ltd
What inspectors found: The provider had systems to log and investigate incidents and safeguarding concerns.
Est. £30–£37/hr
Cura Care
What inspectors found: The person using the service felt respected and listened to, and relatives described staff as caring and patient, with open communication.
Est. £30–£37/hr
Medsolve (UK) Limited
What inspectors found: This was the service's first rated inspection; relatives described staff as kind and caring and said problems were dealt with quickly.
Est. £30–£37/hr
Include 'In' Autism
What inspectors found: At the time of inspection there were 6 people using the service and all of the people were receiving the regulated activity personal care.
Est. £30–£37/hr
Abbeyfield Hope Bank View
What inspectors found: We visited the service 18 November 2025 and then reviewed information remotely.
Est. £30–£37/hr
New Vision Care Services
What inspectors found: People described staff as kind, caring and patient and praised communication, but some wanted more consistency in which carers visited.
Est. £30–£37/hr
Vanguards Healthcare Ltd
What inspectors found: This was the service's first rating; people and relatives described staff as kind, caring and patient.
Est. £30–£37/hr
Questions about the best rated home care agencies in Hetton-le-Hole
What is the best rated home care agency in Hetton-le-Hole?
3 are rated Outstanding by CQC: Blue Ribbon Community Care (Tyne and Wear), Home Instead Durham, Housing 21 - Dovecote Meadow. Ordered by rating and then the most recent inspection, the top three are Blue Ribbon Community Care (Tyne and Wear), Home Instead Durham, Housing 21 - Dovecote Meadow. Read the latest CQC report before you decide.
How is this list ordered?
Only by the CQC rating (Outstanding before Good) and then by how recent the rating is. Paid partners are not moved up, and nobody can pay to appear here.
How many are rated Good or Outstanding in Hetton-le-Hole?
47 of the 62 home care agencies covering Hetton-le-Hole are rated Good or Outstanding (CQC register, 27 October 2026).
Register information from CQC as at Oct 2026; Open Government Licence v3.0 applies. We do not deliver care ourselves.