Home care agency · Saxmundham
Walfinch Suffolk Coastal
Typical fee here £27–£33 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of Walfinch Suffolk Coastal- Address
- 18 High Street, , Saxmundham, IP17 1DD
- Run by
- Wickham Care Company Ltd
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- April 2020 (6 years)
- Registered manager
- Sarah Lillian Wickham
- Company check
- Active, trading since 2019 (6 years), accounts up to date (Companies House 12342392)
- Last CQC check
- 27 Apr 2022
- Typical fees Estimated
- £27–£33 an hour for visiting care, weekdays; live-in £1,300–£1,590 a week. An estimate based on local published fees (Walfinch branches publish rates below the national median). Ask for a written quote. How we estimate
Licensed by CQC for: Personal care
More in Saxmundham: Home care in Saxmundham (6) · Best rated home care agencies in Saxmundham · Dementia care at home in Saxmundham · Elderly care at home in Saxmundham · Mental health care at home in Saxmundham
CQC page for this service · CQC location ID 1-8745395006
Introducing Walfinch Suffolk Coastal
Walfinch Suffolk Coastal in Saxmundham is registered with the Care Quality Commission as a home care agency, run by Wickham Care Company Ltd. The service is registered to support adults of all ages and lists dementia and mental health conditions among its specialisms.
CQC rated it Good overall (April 2022). It is one of 6 CQC-registered home care agencies that have an office within 7 miles of Saxmundham; 5 of those are rated Good or Outstanding.
History with CQC
CQC registration dates from April 2020, so the service has been operating for around 6 years under its current registration.
Its only published overall rating so far is Good, from April 2022.
4 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.
Budgeting for this agency
We estimate visits from Walfinch Suffolk Coastal at £27–£33 an hour (visiting care, weekdays), based on published prices in the region (Walfinch branches publish rates below the national median). As an example, an hour each morning and a 30-minute evening call comes to about £320 a week.
For live-in care, expect around £1,300–£1,590 a week in this region.
If savings are under the upper limit (£23,250 in England), Suffolk Council may pay part of the cost after a free care needs assessment.
What the ratings tell you
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 103 of the 144 other agencies in Suffolk that CQC has rated.
How it fits locally
There are 4 other agencies within 3 miles, 4 of them rated Good or Outstanding; the nearest is Christies Care Ltd, under 0.5 miles away.
It sits in Saxmundham ward, classed by ONS as larger rural (further from a major town or city), among the 50% least deprived neighbourhoods in England. NHS services here are planned by NHS Norfolk and Suffolk ICB.
What CQC's inspectors reported
- The management worked in partnership with people, relatives and other professionals to achieve individualised, person-centred care.
- Staff had received safeguarding training and knew how to protect people from potential harm.
- Safeguarding policies and processes were in place.
- Medicines and risks associated with people's care was well managed, and in line with legislative requirements and recognised best practice guidelines.
Inspected 5 April 2022; report published 27 April 2022; supporting 41 people at the time. Quoted from the CQC report summary, Open Government Licence. Read the full report.
Earlier inspections
- Apr 2022
- Today Rating 4 years old
CQC rating timeline for this address.
Inspection reports to read
- CQC inspection report 27 April 2022
Map and area details
- Ward
- Saxmundham
- Council
- Suffolk County Council · paying for care
- Parliamentary constituency
- Suffolk Coastal
- Local NHS (ICB)
- NHS Norfolk and Suffolk Integrated Care Board
- ONS area type
- Larger rural; further from a major town or city
- Neighbourhood deprivation
- Among the 50% least deprived areas in England
- Postcode district
- Home care in IP17 (5)
See the wider area · Get directions · Base map © OpenStreetMap
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). This is the agency's office; care is delivered in people's own homes around it.
The five key questions
- Safe127 of 145 in Suffolk
- Effective131 of 144 in Suffolk
- Caring125 of 144 in Suffolk
- Responsive124 of 144 in Suffolk
- Well-led104 of 145 in Suffolk
As rated by CQC, published 27 April 2022. Under each rating: how many agencies in Suffolk share it.
Specialisms
Registration details from CQC.
Ownership and company checks
Walfinch Suffolk Coastal is run by Wickham Care Company Ltd (company 12342392), incorporated in 2019.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is social work without accommodation for older and disabled people (which includes home care).
Family reviews
No family has reviewed Walfinch Suffolk Coastal on The Care Panel so far.
Each review is tied to a verified email. We publish both good and bad, and providers may respond but not delete. How reviews work.
Quick answers about Walfinch Suffolk Coastal
- Is Walfinch Suffolk Coastal a registered provider?
- It is. The CQC register records Walfinch Suffolk Coastal as a home care agency, location ID 1-8745395006 and was rated Good overall in April 2022.
- Where is Walfinch Suffolk Coastal based?
- 18 High Street, , Saxmundham, IP17 1DD is the agency's office; check it serves your postcode.
- How recent is Walfinch Suffolk Coastal's CQC rating?
- The latest rating is dated 27 April 2022, 4 years ago; ask whether there have been changes since.
- Is Walfinch Suffolk Coastal registered for dementia care?
- Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
- Which provider runs Walfinch Suffolk Coastal?
- Walfinch Suffolk Coastal is run by Wickham Care Company Ltd, the registered provider on the CQC register.
- What kind of care can Walfinch Suffolk Coastal offer?
- CQC lists Walfinch Suffolk Coastal under: homecare agencies. Check which of these it is actively providing now.
- Is Walfinch Suffolk Coastal rated well for safety?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Read Safe and Well-led first; they say most about reliability.
- How much does Walfinch Suffolk Coastal charge?
- Walfinch Suffolk Coastal hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.