Home care agency · Barrow-in-furness

Westmoorland and Furness

Rated Requires improvement by CQC Rating published 5 February 2026 Rated in the last 12 months

Typical fee here £30–£37 an hour Estimate

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A carer and an older person chatting at the table at home Illustrative photo, not of Westmoorland and Furness
Address
Unit 3b, Victoria Hall, 286 Rawlinson Street, Barrow-in-furness, LA14 1BX
Run by
Woke Healthcare Ltd
Type of provider
Independent (private company)
Service
Community services - Healthcare, Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
September 2023 (3 years)
Registered manager
Viola Nyamutswa Hlengiwe Kambamura
Company check
Active, trading since 2010 (16 years), accounts up to date (Companies House 07256107)
Last CQC check
5 Feb 2026
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate

Registered activities: Personal care · Treatment of disease, disorder or injury

Full report at cqc.org.uk · CQC location ID 1-17586377488

The service in brief

Westmoorland and Furness in Barrow-in-furness is registered with the Care Quality Commission as a home care agency, run by Woke Healthcare Ltd. The service is registered to support adults of all ages and children and lists dementia, physical disabilities, mental health conditions and sight or hearing loss among its specialisms.

CQC rated it Requires improvement overall (February 2026). Safe and Well-led were rated Requires improvement. It is one of 17 CQC-registered home care agencies that have an office within 7 miles of Barrow-in-Furness; 9 of those are rated Good or Outstanding.

Ownership and company checks

Westmoorland and Furness is run by Woke Healthcare Ltd (company 07256107), incorporated in 2010, 13 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.

Its registered business activity is other human health activities.

Westmoorland and Furness over the years

Registered in September 2023, it has 3 years on the CQC register.

So far CQC has published one overall rating: Requires improvement, in February 2026.

Inspection findings in brief

  • The dates of assessment were 4 December 2025 and 17 December 2025.
  • We identified 3 breaches of regulations in relation to safe care and treatment, staffing, and good governance.
  • The overall rating for this service is requires improvement.
  • Whilst people expressed that they were happy with their overall experience of care and support received from the provider, there was some mixed feedback around call times, continuity of care staff, and treating people in a person-centred way.

Taken from CQC's own findings (Open Government Licence). Read the full report.

Likely fees

We estimate visits from Westmoorland and Furness at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Live-in arrangements here usually cost £1,450–£1,770 weekly.

With savings below £23,250, Westmorland and Furness Council may contribute once it has carried out a free needs assessment.

Who it can help

Registration details from CQC.

Around Barrow-in-furness

There are 13 other agencies within 3 miles, 7 of them rated Good or Outstanding; the nearest is Branch office Topmary Care Ltd, under 0.5 miles away.

It is registered for needs that fewer services nearby cover: children (3 of the nearest 18).

1 of the 8 nearest rated agencies has a more recent rating than this one.

It sits in Old Barrow and Hindpool ward, classed by ONS as urban (further from a major town or city), among the 10% most deprived neighbourhoods in England. NHS services here are planned by NHS Lancashire and South Cumbria ICB.

What the ratings tell you

Looking at the five areas: Safe and Well-led are rated below Good; 3 other areas are Good.

Across Westmorland and Furness, 2 of 29 rated agencies are Requires improvement for Safe (7%), while 2 of 29 rated agencies are Requires improvement for Well-led (7%).

The Safe and Well-led findings are the part of the report to read closely; ask the manager what has been put right.

Area and map

Ward
Old Barrow and Hindpool
Parliamentary constituency
Barrow and Furness
Local NHS (ICB)
NHS Lancashire and South Cumbria Integrated Care Board
Type of area
Urban · further from a major town or city
Neighbourhood deprivation
Among the 10% most deprived areas in England
Postcode district
Home care in LA14 (14)

Larger map · Directions · Map © OpenStreetMap contributors

Ward and NHS boundaries from official postcode data, Open Government Licence. The office location; ask which streets and villages carers cover.

Each area CQC checks

  • SafeRequires improvement2 of 29 in Westmorland and Furness
  • EffectiveGood27 of 29 in Westmorland and Furness
  • CaringGood27 of 29 in Westmorland and Furness
  • ResponsiveGood26 of 29 in Westmorland and Furness
  • Well-ledRequires improvement2 of 29 in Westmorland and Furness

As rated by CQC, published 5 February 2026. Under each rating: how many agencies in Westmorland and Furness share it.

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Compared with other agencies locally

  • Rated Requires improvement. Across Westmorland and Furness, 93% of the 29 rated home care agencies are Good or Outstanding and 2 are Outstanding.
  • Its rating (February 2026) is more recent than 90% of agency ratings in Westmorland and Furness.
  • Registered with CQC in 2023: it has been registered longer than 33% of home care agencies in the area.
  • It lists 7 specialisms with CQC; the typical agency in Westmorland and Furness lists 6.
  • Areas CQC rated below Good: Safe (7% of home care agencies in Westmorland and Furness are also rated below Good here); Well-led (7% of home care agencies in Westmorland and Furness are also rated below Good here). Ask the provider what has changed since.

Based on the CQC register for Westmorland and Furness as at Oct 2026.

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Guides for families

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Questions about Westmoorland and Furness

Where is Westmoorland and Furness based?
Its office is at Unit 3b, Victoria Hall, 286 Rawlinson Street, Barrow-in-furness, LA14 1BX. Carers travel to people's homes, so check it covers your street.
Is Westmoorland and Furness a registered provider?
Yes. Westmoorland and Furness is registered with the Care Quality Commission as a home care agency (location ID 1-17586377488) and was rated Requires improvement overall in February 2026.
Does Westmoorland and Furness support people with dementia?
Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
When did CQC last rate Westmoorland and Furness?
The rating now shown was published on 5 February 2026. Ask what has changed since then, for example in management or staffing.
What services is Westmoorland and Furness registered for?
Its CQC registration covers community services - healthcare, homecare agencies. Ask Westmoorland and Furness how it would adapt if needs increase.
Who is the registered provider for Westmoorland and Furness?
Woke Healthcare Ltd is the registered provider for Westmoorland and Furness.
What are Westmoorland and Furness's fees?
Westmoorland and Furness has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
Is Westmoorland and Furness rated well for safety?
The five CQC areas: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led tend to say most about day-to-day reliability.

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In Westmorland and Furness

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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.

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