Home care agency · Derby
Mellowcare Ltd
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of Mellowcare Ltd- Address
- Room 15, Rosehill Business Centre, Normanton Road, Derby, DE23 6RH
- Run by
- Mellowcare Ltd
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- January 2019 (7 years)
- Registered manager
- *
- Company check
- Active, trading since 2017 (9 years), accounts up to date (Companies House 10806568)
- Last CQC check
- 10 Jun 2022
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. An estimate based on local published fees. Ask for a written quote. How we estimate
Regulated activities on its registration: Personal care
More in Derby: Home care in Derby (132) · Best rated home care agencies in Derby · Dementia care at home in Derby · Elderly care at home in Derby · Physical disability care at home in Derby · Live-in care in Derby
Read the full CQC inspection report · CQC location ID 1-6027939258
Introducing Mellowcare Ltd
Registered with CQC as a home care agency, Mellowcare Ltd is based in Derby. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.
Its latest CQC rating is Good overall (June 2022). It is one of 132 CQC-registered home care agencies that have an office within 7 miles of Derby; 69 of those are rated Good or Outstanding.
History with CQC
CQC registration dates from January 2019, so the service has been operating for around 7 years under its current registration.
CQC has published 2 overall ratings for it (2020–2022), starting at Requires improvement and improving to Good.
4 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.
The CQC website holds 2 reports for it, the latest from 10 June 2022.
How it fits locally
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 10 of them rated Good or Outstanding, and the closest is Unit 22, Rosehill Business Centre, under 0.5 miles away.
8 of the 11 nearest rated agencies have a more recent rating than this one.
It sits in Arboretum ward, classed by ONS as urban (nearer to a major town or city), among the 10% most deprived neighbourhoods in England. NHS services here are planned by NHS Derby and Derbyshire ICB.
What CQC's inspectors reported
- There were systems in place to monitor the quality and safety of the service, management carried out regular checks.
- Staff were trained in medication and had their competency assessed.
- People were supported by a regular team of care staff and said they received their calls on time.
- People were confident care staff had received appropriate training to meet their needs; we saw this was in line with current guidelines.
Inspected 4 May 2022; report published 10 June 2022. From the regulator's own summary (Open Government Licence). Read the full report.
Specialisms
From the CQC register; ask how each need is met in practice.
CQC ratings, area by area
- Safe61 of 70 in Derby
- Effective64 of 70 in Derby
- Caring67 of 70 in Derby
- Responsive68 of 70 in Derby
- Well-led59 of 70 in Derby
Source: CQC, published 10 June 2022. Under each rating: how many agencies in Derby share it.
Budgeting for this agency
We estimate visits from Mellowcare Ltd at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in arrangements here usually cost £1,450–£1,770 weekly.
People with savings under £23,250 may get help from Derby Council after a needs and financial assessment.
Ownership and company checks
Mellowcare Ltd is run by Mellowcare Ltd (company 10806568), incorporated in 2017, 1 year before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is nursing care, residential care for older and disabled people and social work without accommodation for older and disabled people (which includes home care).
Rating history
- Apr 2020
- Jun 2022
- Today Rating 4 years old
Overall ratings CQC has published for this location, oldest first. The latest rating is an improvement on the one before.
Inspection reports to read
- CQC inspection report 10 June 2022
- CQC inspection report 16 April 2020
Where it is
- Ward
- Arboretum
- Council
- Derby City Council · paying for care
- Parliamentary constituency
- Derby South
- NHS area (integrated care board)
- NHS Derby and Derbyshire Integrated Care Board
- Area classification
- Urban: nearer to a major town or city
- Neighbourhood deprivation
- Among the 10% most deprived areas in England
- Postcode district
- Home care in DE23 (11)
Bigger map · Plan a journey · OpenStreetMap (ODbL)
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. This is the agency's office; care is delivered in people's own homes around it.
What the ratings tell you
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 58 of the 69 other agencies in Derby that CQC has rated.
Family reviews
No family has reviewed Mellowcare Ltd on The Care Panel so far.
Each review is tied to a verified email. We publish both good and bad, and providers may respond but not delete. How reviews work.
How Mellowcare Ltd compares
- Rated Good. Across Derby, 91% of the 70 rated home care agencies are Good or Outstanding and 1 is Outstanding.
- Its rating (June 2022) is more recent than 44% of agency ratings in Derby.
- Registered with CQC in 2019: it has been registered longer than 65% of home care agencies in the area.
- It lists 7 specialisms with CQC; the typical agency in Derby lists 6.
Comparison set: every registered home care agency in Derby, CQC data for Oct 2026.
Closest alternatives
Guides for families
Newer ratings near Derby
- Profad Care Agency LimitedApr 2025 · under 0.5 miles
- Derbyshire Care Services HQSep 2025 · 0.6 miles
- Derby OfficeOct 2026 · 0.7 miles
Mellowcare Ltd: common questions
- How much does Mellowcare Ltd charge?
- We don't have published prices from Mellowcare Ltd yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
- What services is Mellowcare Ltd registered for?
- Mellowcare Ltd is registered with CQC for: homecare agencies. Ask the provider which needs it can meet now and as needs change.
- Where is Mellowcare Ltd?
- The agency's base is Room 15, Rosehill Business Centre, Normanton Road, Derby, DE23 6RH. Confirm that its carers travel to your area.
- Is Mellowcare Ltd registered for dementia care?
- Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
- How did Mellowcare Ltd score on each CQC key question?
- CQC rates five key questions. For Mellowcare Ltd: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
- When did CQC last rate Mellowcare Ltd?
- The latest rating is dated 10 June 2022, 4 years ago; ask whether there have been changes since.
- Is Mellowcare Ltd registered with CQC?
- Yes: CQC lists it as a home care agency under location ID 1-6027939258 and was rated Good overall in June 2022.
Agencies in neighbouring towns
In Derby
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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.