Home care agency · Stevenage

Priority Plus Care Ltd

Rated Good by CQC Rating published 22 February 2023 Rating 3 years old

Typical fee here £30–£37 an hour Estimate

Free · 2 minutes · No obligation · 34,334 registered providers compared

Previous provider's rating. CQC gave this rating when the service was run by a different provider. Priority Plus Care Ltd has not been inspected here yet, so ask what has changed since the handover, such as the manager and staff.
A carer and an older person chatting at the table at home Illustrative photo, not of Priority Plus Care Ltd
Address
13 Caxton Point Business Centre, Caxton Way, Stevenage, SG1 2XU
Run by
Priority Plus Care Ltd
Type of provider
Independent (private company)
Service
Home care agency, Supported living
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
February 2024 (2 years)
Registered manager
Tsidzai Egfah Kahonde
Company check
Active, trading since 2010 (16 years), accounts up to date (Companies House 07285398)
Last CQC check
22 Feb 2023
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. An estimate based on local published fees. Ask for a written quote. How we estimate

CQC regulated activities: Personal care

Open CQC's full report · CQC location ID 1-18687969493

Introducing Priority Plus Care Ltd

Priority Plus Care Ltd in Stevenage is registered with the Care Quality Commission as a home care agency that also provides supported living. The service is registered to support adults of all ages and children and lists dementia, physical disabilities, mental health conditions and eating disorders among its specialisms.

CQC rated it Good overall (February 2023). It is one of 82 CQC-registered home care agencies that have an office within 7 miles of Stevenage; 39 of those are rated Good or Outstanding.

Specialisms

Registration details from CQC.

What the ratings tell you

CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.

For leadership (Well-led), it shares its Good rating with 137 of the 195 other agencies in Hertfordshire that CQC has rated.

How its rating has changed

  1. Feb 2023 Good
  2. Today Rating 3 years old

Published CQC ratings in date order.

Area and map

Ward
Symonds Green
Parliamentary constituency
Stevenage
Integrated care board
NHS Central East Integrated Care Board
Setting
Urban; nearer to a major town or city
Neighbourhood deprivation
Among the 50% least deprived areas in England
Postcode district
Home care in SG1 (43)

See the wider area · Directions · Map data: OpenStreetMap contributors

Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. A home care agency's office address; carers travel to people's homes nearby.

Ownership and company checks

Priority Plus Care Ltd is run by Priority Plus Care Ltd (company 07285398), incorporated in 2010, 13 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is other human health activities.

Track record

Priority Plus Care Ltd has been registered with CQC since February 2024, about 2 years.

There is a single overall rating on record, Good (February 2023).

The rating is 3 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.

This rating belongs to the former operator. The current provider has not had its own inspection here yet.

Costs to expect

We estimate visits from Priority Plus Care Ltd at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Regional live-in prices sit at roughly £1,450–£1,770 per week.

With savings below £23,250, Hertfordshire Council may contribute once it has carried out a free needs assessment.

Choice nearby

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 10 of them rated Good or Outstanding, and the closest is Fortis Care Hertfordshire, under 0.5 miles away.

6 of the 14 nearest rated agencies have a more recent rating than this one.

It sits in Symonds Green ward, classed by ONS as urban (nearer to a major town or city), among the 50% least deprived neighbourhoods in England. NHS services here are planned by NHS Central East ICB.

CQC ratings, area by area

  • SafeGood164 of 196 in Hertfordshire
  • EffectiveGood173 of 196 in Hertfordshire
  • CaringGood172 of 196 in Hertfordshire
  • ResponsiveGood172 of 196 in Hertfordshire
  • Well-ledGood138 of 196 in Hertfordshire

CQC key question ratings, published 22 February 2023. Under each rating: how many agencies in Hertfordshire share it.

Family reviews

No reviews yet. If you or a relative have used care from this agency, your review helps other families choose.

Each review is tied to a verified email. We publish both good and bad, and providers may respond but not delete. How reviews work.

Looking at Priority Plus Care Ltd for someone? This form is for reviews of care already received. To ask about availability and prices, send a free enquiry instead.

Ask about availability and prices

Review Priority Plus Care Ltd

Tell other families what the care was like. Please describe your own experience.

Overall
You are a
Score the main areas (optional)

We'll email you a link to confirm it's you, then check every review before it appears. Please do not include links, web addresses or images. We use your email only to check the review is genuine.

Priority Plus Care Ltd against its area

  • Rated Good. Across Hertfordshire, 86% of the 192 rated home care agencies are Good or Outstanding and 11 are Outstanding.
  • Its rating (February 2023) is more recent than 70% of agency ratings in Hertfordshire.
  • Registered with CQC in 2024: it has been registered longer than 19% of home care agencies in the area.
  • It lists 7 specialisms with CQC; the typical agency in Hertfordshire lists 5.

All figures compare it with other home care agencies in Hertfordshire; CQC register, Oct 2026.

Other agencies close by

Guides for families

Newer ratings near Stevenage

What families ask about Priority Plus Care Ltd

Where is Priority Plus Care Ltd based?
13 Caxton Point Business Centre, Caxton Way, Stevenage, SG1 2XU is the agency's office; check it serves your postcode.
What are Priority Plus Care Ltd's fees?
Priority Plus Care Ltd hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
What kind of care can Priority Plus Care Ltd offer?
Registration for Priority Plus Care Ltd covers: homecare agencies, supported living. Check which of these it offers today.
How recent is Priority Plus Care Ltd's CQC rating?
22 February 2023 is when the current rating was published, 3 years ago. Check what has changed since, such as the manager or staffing.
Is Priority Plus Care Ltd a registered provider?
Yes. Priority Plus Care Ltd is registered with the Care Quality Commission as a home care agency (location ID 1-18687969493) and was rated Good overall in February 2023.
Is Priority Plus Care Ltd registered for dementia care?
Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
How is Priority Plus Care Ltd rated for safety and leadership?
The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.

Home care in nearby towns

In Hertfordshire

Is this your service? You can Claim it free, then correct details, add photos and respond to families. What members can do.

CQC register information as at Oct 2026, reused under Open Government Licence v3.0. Where the provider has written text, we say so. We list and compare services; we do not run any.

Request prices

We send your message to this provider and any featured partners for your area. Tick others below to add them. They reply to you by email.

Even the first half helps us pick the nearest providers. Leave it blank and we use Stevenage.

So providers can call you back with prices and availability, often the same day.

By sending, you agree we will contact you by phone and email about your request and share your name, email, phone and care needs with the providers shown to you (featured partners for your area, plus any others you leave ticked), so they can contact you. Privacy notice.

Free · No obligation · Only officially registered providers · Only the providers shown to you see your details

Featured providers are paid and clearly labelled. The ranked list is by rating, then distance.