Home care agency · Liskeard
Greenbank Care
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of Greenbank Care- Address
- Greenbank Community Church, Greenbank Road, Liskeard, PL14 3DP
- Run by
- Greenbank Care
- Type of provider
- Charity (registered charity 1086094)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- December 2010 (15 years)
- Registered manager
- Lynet Nembaware
- Last CQC check
- 20 Dec 2018
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. An estimate based on local published fees. Ask for a written quote. How we estimate
Licensed by CQC for: Personal care
More in Liskeard: Home care in Liskeard (8) · Dementia care at home in Liskeard · Elderly care at home in Liskeard · Mental health care at home in Liskeard · Sensory impairment care at home in Liskeard
Full report at cqc.org.uk · CQC location ID 1-122227368
Introducing Greenbank Care
Registered with CQC as a home care agency, Greenbank Care is based in Liskeard. It supports older people, with registered specialisms in dementia, mental health conditions and sight or hearing loss.
Its latest CQC rating is Good overall (December 2018), with Caring rated Outstanding. It is one of 8 CQC-registered home care agencies that have an office within 7 miles of Liskeard; 4 of those are rated Good or Outstanding.
The inspection, summarised
- At our last inspection, in June 2016, we rated the service Good.
- Greenbank Care provides care and support to adults of all ages, in their own homes.
- The service provides help with people's personal care needs in and around the Liskeard area of Cornwall.
- This includes people with physical disabilities and dementia care needs.
Inspected 28 November 2018; report published 20 December 2018; supporting 32 people at the time. From the regulator's own summary (Open Government Licence). Read the full report.
History with CQC
Registered in December 2010, it has 15 years on the CQC register.
CQC has published 2 overall ratings for it (2016–2018), starting at Good and staying Good every time.
7 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.
There are 5 CQC reports on file for this address; the newest is from 20 December 2018.
Rating history
- Sep 2016
- Dec 2018
- Today Rating 7 years old
Every overall rating on record for this location, earliest first.
Inspection reports to read
- CQC inspection report 20 December 2018
- CQC inspection report 9 September 2016
- Inspection report 15 November 2013
- Inspection report 9 May 2013
- Inspection report 9 May 2012
Location and local area
- Ward
- Liskeard Central
- Council
- Cornwall Council · paying for care
- Parliamentary constituency
- South East Cornwall
- NHS area (integrated care board)
- NHS Cornwall and the Isles of Scilly Integrated Care Board
- Urban or rural
- Urban, nearer to a major town or city
- Neighbourhood deprivation
- Among the 40% most deprived areas in England
- Postcode district
- Home care in PL14 (8)
Open the full map · How to get there · Map © OpenStreetMap contributors
Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. This is the agency's office; care is delivered in people's own homes around it.
Reading Greenbank Care's CQC ratings
Area by area, Caring is rated Outstanding; 4 other areas are Good.
Across Cornwall, 8 of 87 rated agencies are Outstanding for Caring (9%).
Outstanding ratings for a single area are uncommon; the Caring section of the report gives examples of what inspectors saw.
How it fits locally
There are 7 other agencies within 3 miles, 3 of them rated Good or Outstanding; the nearest is Human Support Group Limited - Passmore Edwards Court, under 0.5 miles away.
It sits in Liskeard Central ward, classed by ONS as urban (nearer to a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS Cornwall and the Isles of Scilly ICB.
Budgeting for this agency
We estimate visits from Greenbank Care at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
A live-in carer typically costs £1,450–£1,770 a week locally.
Council help is possible below £23,250 in savings: ask Cornwall Council for a free care needs assessment.
Who they support
Taken from its CQC registration.
The registered provider
Greenbank Care is the only service its provider, Greenbank Care, runs, so it is an independent, single-site operator rather than part of a chain.
How CQC rated each area
- Safe77 of 87 in Cornwall
- Effective81 of 87 in Cornwall
- Caring8 of 87 in Cornwall
- Responsive81 of 87 in Cornwall
- Well-led70 of 87 in Cornwall
Ratings from CQC's most recent report, published 20 December 2018. Under each rating: how many agencies in Cornwall share it; for example, 8 of 87 agencies in Cornwall rated Outstanding for Caring.
Family reviews
No reviews yet. If you or a relative have used care from this agency, your review helps other families choose.
We check every review against a working email address and publish positive and negative ones alike; providers can reply but cannot remove them. Reviews are separate from CQC ratings. How reviews work.
Greenbank Care: common questions
- How is Greenbank Care rated for safety and leadership?
- CQC rates five key questions. For Greenbank Care: Safe: Good; Effective: Good; Caring: Outstanding; Responsive: Good; Well-led: Good. Read Safe and Well-led first; they say most about reliability.
- Does Greenbank Care support people with dementia?
- Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
- Is Greenbank Care a registered provider?
- Greenbank Care is on the CQC register as a home care agency (ID 1-122227368) and was rated Good overall in December 2018.
- When did CQC last rate Greenbank Care?
- CQC published the current rating on 20 December 2018, 7 years ago. Older ratings are common, so ask about changes since.
- What services is Greenbank Care registered for?
- Registration for Greenbank Care covers: homecare agencies. Check which of these it offers today.
- How much does care from Greenbank Care cost?
- Greenbank Care has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
- Where is Greenbank Care?
- The agency's base is Greenbank Community Church, Greenbank Road, Liskeard, PL14 3DP. Confirm that its carers travel to your area.
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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.