Home care agency · Faversham
PCAS Kent Ltd
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of PCAS Kent Ltd- Address
- Unit 5, Jubilee Way, Faversham, ME13 8GD
- Run by
- PCAS Kent Ltd
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- January 2021 (5 years)
- Registered manager
- *
- Company check
- Active, trading since 2017 (9 years), accounts up to date (Companies House 10760321)
- Last CQC check
- 21 Jul 2026
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate
Licensed by CQC for: Personal care
More in Faversham: Home care in Faversham (23) · Best rated home care agencies in Faversham · Dementia care at home in Faversham · Elderly care at home in Faversham · Physical disability care at home in Faversham · Live-in care in Faversham
See this service on the CQC website · CQC location ID 1-10200463066
About this agency
Registered with CQC as a home care agency, PCAS Kent Ltd is based in Faversham. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, learning disabilities, mental health conditions, sight or hearing loss and drug or alcohol problems.
Its latest CQC rating is Good overall (July 2026). It is one of 23 CQC-registered home care agencies that have an office within 7 miles of Faversham; 15 of those are rated Good or Outstanding.
Registered specialisms
From the CQC register; ask how each need is met in practice.
Safe, effective, caring, responsive, well-led
- Safe66% score178 of 226 in Kent
- Effective71% score194 of 226 in Kent
- Caring80% score203 of 226 in Kent
- Responsive68% score198 of 225 in Kent
- Well-led75% score160 of 226 in Kent
As rated by CQC, published 21 July 2026. Under each rating: how many agencies in Kent share it.
What the ratings tell you
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 159 of the 225 other agencies in Kent that CQC has rated.
Under CQC's newer scoring, its strongest area is Caring at 80% and its lowest is Safe at 66%, averaging 72% overall.
Scores behind the rating
CQC's single assessment framework gives every quality statement a score out of 4, then reports each key question as a percentage. Averaged across the five areas, PCAS Kent Ltd scores 72%.
Safe 66%
- Learning culture2 · Some shortfalls
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks2 · Some shortfalls
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation2 · Some shortfalls
Effective 71%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment2 · Some shortfalls
Caring 80%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control4 · Exceptional
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 68%
- Person-centred Care2 · Some shortfalls
- Care provision, Integration and continuity2 · Some shortfalls
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 75%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability3 · Good
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
Scale: 1 (significant shortfalls) to 4 (exceptional). From CQC, assessed 7 April 2026, published 30 July 2025, Open Government Licence. Statements without a score were not reassessed and their earlier result stands.
How its rating has changed
- Sep 2018
- Dec 2022
- Jul 2025
- Today Rated in the last 12 months
Published CQC ratings in date order. The latest rating is an improvement on the one before.
Inspection reports to read
- CQC inspection report 30 December 2022
Map and area details
- Ward
- Abbey
- Council
- Kent County Council · paying for care
- Parliamentary constituency
- Faversham and Mid Kent
- NHS area (integrated care board)
- NHS Kent and Medway Integrated Care Board
- Type of area
- Urban: nearer to a major town or city
- Neighbourhood deprivation
- Among the 50% most deprived areas in England
- Postcode district
- Home care in ME13 (7)
View on OpenStreetMap · Directions · Base map © OpenStreetMap
Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. This is the agency's office; care is delivered in people's own homes around it.
Track record
PCAS Kent Ltd has been registered with CQC since January 2021, about 5 years.
CQC has published 4 overall ratings for it (2018–2026), starting at Good; it has gone up 1 and down 1 time, and is now Good.
Key points from CQC's visit
- This assessment took place between 19 May 2026 and 18 June 2026.
- We visited the office location on 19 and 20 May 2026.
- We visited some people in their own homes on 26 and 27 May 2026.
- People provided us with positive feedback about their care and support.
Inspected 8 September 2022; report published 30 December 2022; supporting 29 people at the time. Quoted from the CQC report summary, Open Government Licence. Read the full report.
Costs to expect
We estimate visits from PCAS Kent Ltd at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in care in this region typically runs £1,450–£1,770 a week.
People with savings under £23,250 may get help from Kent Council after a needs and financial assessment.
Ownership and company checks
PCAS Kent Ltd is run by Pcas Kent Ltd (company 10760321), incorporated in 2017, 3 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, its confirmation statement is overdue, it has 2 active directors and there is no insolvency history.
Choice nearby
There are 6 other agencies within 3 miles, 5 of them rated Good or Outstanding; the nearest is Avante Home Care and Support Service, under 0.5 miles away.
Its rating is more recent than any of the 9 nearest rated agencies.
It sits in Abbey ward, classed by ONS as urban (nearer to a major town or city), among the 50% most deprived neighbourhoods in England. NHS services here are planned by NHS Kent and Medway ICB.
Family reviews
No family has reviewed PCAS Kent Ltd on The Care Panel so far.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
Questions about PCAS Kent Ltd
- Is PCAS Kent Ltd a registered provider?
- Yes. PCAS Kent Ltd is registered with the Care Quality Commission as a home care agency (location ID 1-10200463066) and was rated Good overall in July 2026.
- When was PCAS Kent Ltd last inspected?
- 21 July 2026 is when the current rating was published. Check what has changed since, such as the manager or staffing.
- How did PCAS Kent Ltd score on each CQC key question?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Read Safe and Well-led first; they say most about reliability.
- Is PCAS Kent Ltd registered for dementia care?
- Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
- Where is PCAS Kent Ltd based?
- Unit 5, Jubilee Way, Faversham, ME13 8GD. That is the office; visits happen in your own home, so confirm your area is covered.
- What services is PCAS Kent Ltd registered for?
- CQC lists PCAS Kent Ltd under: homecare agencies. Check which of these it is actively providing now.
- What are PCAS Kent Ltd's fees?
- PCAS Kent Ltd hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.