Home care agency · Ashford
Dependable Homecare LTD
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,336 registered providers compared
Illustrative photo, not of Dependable Homecare LTD- Address
- 118 Ellingham Industrial Centre, Ellingham Way, Ashford, TN23 6LZ
- Run by
- Dependable Homecare LTD
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- August 2020 (6 years)
- Registered manager
- *
- Company check
- Active, trading since 2020 (6 years), accounts up to date (Companies House 12589266)
- Last CQC check
- 23 Aug 2022
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimate only, from published local rates. How we estimate
Registered activities: Personal care
More in Ashford: Home care in Ashford (33) · Best rated home care agencies in Ashford · Elderly care at home in Ashford · Care for adults under 65 at home in Ashford · Live-in care in Ashford · 24-hour care in Ashford
See this service on the CQC website · CQC location ID 1-9192207356
Introducing Dependable Homecare LTD
Registered with CQC as a home care agency, Dependable Homecare LTD is based in Ashford. It is registered to support adults of all ages.
Its latest CQC rating is Requires improvement overall (August 2022). Safe and Well-led were rated Requires improvement. It is one of 33 CQC-registered home care agencies that have an office within 7 miles of Ashford; 12 of those are rated Good or Outstanding.
Rating history
- Aug 2022
- Today Rating 4 years old
CQC rating timeline for this address.
Reports on the CQC website
- CQC inspection report 23 August 2022
Where it is
- Ward
- Norman
- Council
- Kent County Council · paying for care
- Parliamentary constituency
- Ashford
- Local NHS (ICB)
- NHS Kent and Medway Integrated Care Board
- ONS area type
- Urban; nearer to a major town or city
- Neighbourhood deprivation
- Among the 30% most deprived areas in England
- Postcode district
- Home care in TN23 (12)
Larger map · Route planner · Map © OpenStreetMap contributors
Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. The office location; ask which streets and villages carers cover.
Ownership and company checks
Dependable Homecare LTD is run by Dependable Homecare Ltd (company 12589266), incorporated in 2020.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is residential care for older and disabled people.
What inspectors found
- Risks to people had been identified but not always mitigated.
- For example, peoples specific health needs or concerns had been highlighted but information wasn't always available for staff to follow.
- However, staff knew people well and how they wanted and needed to be supported.
- The registered manager did not have an effective system in place to ensure care plans and risk assessments were up to date and held accurate information.
Inspected 29 June 2022; report published 23 August 2022. In CQC's words, from its published findings (Open Government Licence). Read the full report.
What the ratings tell you
Looking at the five areas: Safe and Well-led are rated below Good; 3 other areas are Good.
Across Kent, 37 of 226 rated agencies are Requires improvement for Safe (16%), while 46 of 226 rated agencies are Requires improvement for Well-led (20%).
If you are considering it, read the Safe and Well-led section of the report first and ask what has changed since the inspection.
Dependable Homecare LTD over the years
Dependable Homecare LTD has been registered with CQC since August 2020, about 6 years.
So far CQC has published one overall rating: Requires improvement, in August 2022.
The rating is 4 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.
Likely fees
We estimate visits from Dependable Homecare LTD at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in arrangements here usually cost £1,450–£1,770 weekly.
If savings are under the upper limit (£23,250 in England), Kent Council may pay part of the cost after a free care needs assessment.
CQC ratings, area by area
- Safe37 of 226 in Kent
- Effective194 of 226 in Kent
- Caring203 of 226 in Kent
- Responsive198 of 225 in Kent
- Well-led46 of 226 in Kent
Ratings from CQC's most recent report, published 23 August 2022. Under each rating: how many agencies in Kent share it.
Around Ashford
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 7 of them rated Good or Outstanding, and the closest is Kent Care Consultants LTD, under 0.5 miles away.
3 of the 11 nearest rated agencies have a more recent rating than this one.
It sits in Norman ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS Kent and Medway ICB.
Who the service is registered for
Specialisms as registered with CQC.
Family reviews
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Frequently asked about Dependable Homecare LTD
- Where is Dependable Homecare LTD based?
- 118 Ellingham Industrial Centre, Ellingham Way, Ashford, TN23 6LZ is the agency's office; check it serves your postcode.
- How much does Dependable Homecare LTD charge?
- Dependable Homecare LTD's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
- What services is Dependable Homecare LTD registered for?
- Dependable Homecare LTD is registered with CQC for: homecare agencies. Ask the provider which needs it can meet now and as needs change.
- When was Dependable Homecare LTD last inspected?
- 23 August 2022 is when the current rating was published, 4 years ago. Check what has changed since, such as the manager or staffing.
- Is Dependable Homecare LTD registered with CQC?
- Yes: CQC lists it as a home care agency under location ID 1-9192207356 and was rated Requires improvement overall in August 2022.
- Does Dependable Homecare LTD support people with dementia?
- Not as a registered specialism. Some services still support people with mild dementia, so ask.
- How is Dependable Homecare LTD rated for safety and leadership?
- CQC rates five key questions. For Dependable Homecare LTD: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Start with Safe and Well-led when reading the report.
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Built from the CQC register (Oct 2026) under the Open Government Licence v3.0, plus our own calculations. The provider wrote only the parts labelled as its own words. The Care Panel is a directory and does not deliver care.