Home care agency · Barnsley

Lotus Home Care Limited

Rated Good by CQC Rating published 12 December 2019 Rating 6 years old

Typical fee here £30–£37 an hour Estimate

Free · 2 minutes · No obligation · 34,339 registered providers compared

Rated 6 years ago. CQC's last published rating for this service is from December 2019. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A carer talking with women in wheelchairs Illustrative photo, not of Lotus Home Care Limited
Address
Barnsley Business & Innovation Centre, Innovation Way, Barnsley, S75 1JL
Run by
Lotus Home Care Limited (8 services)
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
December 2015 (10 years)
Registered manager
Lisa Susan Hoyle
Company check
Active, trading since 2015 (11 years), accounts up to date (Companies House 09540376)
Last CQC check
12 Dec 2019
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimate only, from published local rates. How we estimate

Regulated activities on its registration: Personal care

Open CQC's full report · CQC location ID 1-2308378723

Introducing Lotus Home Care Limited

Lotus Home Care Limited is a CQC-registered home care agency in Barnsley. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities, mental health conditions, sight or hearing loss and drug or alcohol problems.

At its most recent rating, CQC judged it Good overall (December 2019). Safe was rated Requires improvement. It is one of 55 CQC-registered home care agencies that have an office within 7 miles of Barnsley; 48 of those are rated Good or Outstanding.

The ratings in context

Area by area, Safe is rated below Good; 4 other areas are Good.

Across Barnsley, 4 of 51 rated agencies are Requires improvement for Safe (8%).

The Safe findings are the part of the report to read closely; ask the manager what has been put right.

Earlier inspections

  1. May 2017 Good
  2. Dec 2019 Good
  3. Today Rating 6 years old

Published CQC ratings in date order.

CQC documents

Finding it

Ward
Darton West
Parliamentary constituency
Barnsley North
NHS planning area
NHS South Yorkshire Integrated Care Board
Urban or rural
Urban, nearer to a major town or city
Neighbourhood deprivation
Among the 30% least deprived areas in England
Postcode district
Home care in S75 (14)

Open the full map · Directions · Map © OpenStreetMap contributors

Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). The office location; ask which streets and villages carers cover.

History with CQC

Registered in December 2015, it has 10 years on the CQC register.

CQC has published 2 overall ratings for it (2017–2019), starting at Good and staying Good every time.

No new overall rating has been published for 6 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.

2 reports have been published for this location, most recently on 12 December 2019.

The company behind Lotus Home Care Limited

Lotus Home Care Limited is run by Lotus Home Care Limited (company 09540376), incorporated in 2015.

At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.

Its registered business activity is social work without accommodation for older and disabled people (which includes home care).

Lotus Home Care Limited runs 8 CQC-registered services across 8 council areas; 5 of the 6 with a rating are Good or Outstanding (83%), against 88% for the same mix of services across England.

From the latest CQC inspection

  • Overall, people were satisfied with their care and spoke well of the staff.
  • However, a recurring theme and clear issue was the reliability of call times and consistency of staff.
  • Risk management, including infection control, as well as the planning and delivery of safe care, at times needed to be improved.
  • However, oversight at local and provider level had identified most of the issues we found.

Inspected 4 December 2019; report published 12 December 2019; supporting 68 people at the time. From the regulator's own summary (Open Government Licence). Read the full report.

Specialisms

Registration details from CQC.

How it fits locally

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 23 of them rated Good or Outstanding, and the closest is Caremark (Barnsley), under 0.5 miles away.

21 of the 25 nearest rated agencies have a more recent rating than this one.

It sits in Darton West ward, classed by ONS as urban (nearer to a major town or city), among the 30% least deprived neighbourhoods in England. NHS services here are planned by NHS South Yorkshire ICB.

Ratings for safety, care and leadership

  • SafeRequires improvement4 of 51 in Barnsley
  • EffectiveGood47 of 51 in Barnsley
  • CaringGood51 of 51 in Barnsley
  • ResponsiveGood47 of 51 in Barnsley
  • Well-ledGood45 of 51 in Barnsley

Ratings from CQC's most recent report, published 12 December 2019. Under each rating: how many agencies in Barnsley share it.

Budgeting for this agency

We estimate visits from Lotus Home Care Limited at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Live-in arrangements here usually cost £1,450–£1,770 weekly.

If savings are under the upper limit (£23,250 in England), Barnsley Council may pay part of the cost after a free care needs assessment.

Family reviews

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How Lotus Home Care Limited compares

  • Rated Good. Across Barnsley, 96% of the 51 rated home care agencies are Good or Outstanding and 1 is Outstanding.
  • Its rating (December 2019) is more recent than 24% of agency ratings in Barnsley.
  • Registered with CQC in 2015: it has been registered longer than 79% of home care agencies in the area.
  • It lists 7 specialisms with CQC; the typical agency in Barnsley lists 6.
  • Areas CQC rated below Good: Safe (8% of home care agencies in Barnsley are also rated below Good here). Ask the provider what has changed since.

Based on the CQC register for Barnsley as at Oct 2026.

Other agencies close by

Guides for families

Other home care agencies near Barnsley with recent ratings

What families ask about Lotus Home Care Limited

Is Lotus Home Care Limited registered with CQC?
Yes: CQC lists it as a home care agency under location ID 1-2308378723 and was rated Good overall in December 2019.
How recent is Lotus Home Care Limited's CQC rating?
The rating now shown was published on 12 December 2019, 6 years ago. Ask what has changed since then, for example in management or staffing.
How is Lotus Home Care Limited rated for safety and leadership?
CQC rates five key questions. For Lotus Home Care Limited: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
Is Lotus Home Care Limited registered for dementia care?
Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
What is Lotus Home Care Limited's address?
Barnsley Business & Innovation Centre, Innovation Way, Barnsley, S75 1JL. That is the office; visits happen in your own home, so confirm your area is covered.
What type of care does Lotus Home Care Limited provide?
Registration for Lotus Home Care Limited covers: homecare agencies. Check which of these it offers today.
What are Lotus Home Care Limited's fees?
Lotus Home Care Limited has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.

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Lotus Home Care Limited: rated Good by CQC, on The Care Panel

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