Home care agency · Ipswich

Care Signature Christian Homecare Services Limited

Rated Requires improvement by CQC Rating published 15 February 2024 Rating 2 years old

Typical fee here £30–£37 an hour Estimate

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Older people painting together at an activity session Illustrative photo, not of Care Signature Christian Homecare Services Limited
Address
Whitehouse Distribution Centre, White House Road, Ipswich, IP1 5NX
Type of provider
Independent
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
February 2017 (9 years)
Registered manager
*
Company check
Liquidation, trading since 2016 (10 years), accounts overdue, has insolvency history (Companies House 10063172)
Last CQC check
15 Feb 2024
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimate only, from published local rates. How we estimate

Registered to provide: Personal care

Open CQC's full report · CQC location ID 1-3535087252

The service in brief

Registered with CQC as a home care agency, Care Signature Christian Homecare Services Limited is based in Ipswich, run by Care Signature Christian Homecare Services. Its registered specialisms include dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.

Its latest CQC rating is Requires improvement overall (February 2024). Safe and Well-led were rated Requires improvement. It is one of 86 CQC-registered home care agencies that have an office within 7 miles of Ipswich; 50 of those are rated Good or Outstanding.

What inspectors found

  • Recruitment checks were not sufficiently robust to ensure care staff were suitable to work with vulnerable people.
  • Appropriate safety checks were not consistently in place before care staff started work.
  • Improvements were needed to ensure people all had a sufficiently detailed care and risk management plan in place.
  • We found some inconsistencies which the registered manager took action to address straight away.

Inspected 7 December 2023; report published 15 February 2024. Taken from CQC's own findings (Open Government Licence). Read the full report.

Earlier inspections

  1. Apr 2018 Good
  2. Feb 2024 Requires improvement
  3. Today Rating 2 years old

CQC rating timeline for this address. The latest rating is lower than the one before.

Published inspection reports

Finding it

Ward
Whitehouse
Parliamentary constituency
Central Suffolk and North Ipswich
Local NHS (ICB)
NHS Norfolk and Suffolk Integrated Care Board
Type of area
Urban · nearer to a major town or city
Neighbourhood deprivation
Among the 20% most deprived areas in England
Postcode district
Home care in IP1 (31)

View on OpenStreetMap · Plan a journey · Map data: OpenStreetMap contributors

Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. This is the agency's office; care is delivered in people's own homes around it.

The company behind Care Signature Christian Homecare Services Limited

Care Signature Christian Homecare Services Limited is run by Care Signature Christian Homecare Services Limited (company 10063172), incorporated in 2016.

At Companies House, the company is listed as liquidation, its accounts are overdue, it has 1 active director and it has an insolvency history.

Its registered business activity is medical nursing home activities.

Care Signature Christian Homecare Services runs 2 CQC-registered services across 2 council areas; 1 of the 2 with a rating are Good or Outstanding (50%), against 88% for the same mix of services across England.

Who they support

Specialisms as registered with CQC.

Each area CQC checks

  • SafeRequires improvement15 of 145 in Suffolk
  • EffectiveGood131 of 144 in Suffolk
  • CaringGood125 of 144 in Suffolk
  • ResponsiveGood124 of 144 in Suffolk
  • Well-ledRequires improvement20 of 145 in Suffolk

From CQC's latest report, published 15 February 2024. Under each rating: how many agencies in Suffolk share it.

Budgeting for this agency

We estimate visits from Care Signature Christian Homecare Services Limited at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Live-in care in this region typically runs £1,450–£1,770 a week.

With savings below £23,250, Suffolk Council may contribute once it has carried out a free needs assessment.

How it fits locally

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 16 of them rated Good or Outstanding, and the closest is Active Care & Training Solutions, under 0.5 miles away.

1 of the 19 nearest rated agencies has a more recent rating than this one.

It sits in Whitehouse ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS Norfolk and Suffolk ICB.

The ratings in context

For Care Signature Christian Homecare Services Limited, Safe and Well-led are rated below Good; 3 other areas are Good.

Across Suffolk, 15 of 145 rated agencies are Requires improvement for Safe (10%), while 20 of 145 rated agencies are Requires improvement for Well-led (14%).

The Safe and Well-led findings are the part of the report to read closely; ask the manager what has been put right.

History with CQC

CQC registration dates from February 2017, so the service has been operating for around 9 years under its current registration.

CQC has published 2 overall ratings for it (2018–2024), starting at Good and falling to Requires improvement.

Reports on record: 2, with the most recent dated 15 February 2024.

Family reviews

No family has reviewed Care Signature Christian Homecare Services Limited on The Care Panel so far.

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Where Care Signature Christian Homecare Services Limited stands locally

  • Rated Requires improvement. Across Suffolk, 89% of the 145 rated home care agencies are Good or Outstanding and 19 are Outstanding.
  • Its rating (February 2024) is more recent than 88% of agency ratings in Suffolk.
  • Registered with CQC in 2017: it has been registered longer than 64% of home care agencies in the area.
  • It lists 5 specialisms with CQC; the typical agency in Suffolk lists 5.
  • Areas CQC rated below Good: Safe (12% of home care agencies in Suffolk are also rated below Good here); Well-led (15% of home care agencies in Suffolk are also rated below Good here). Ask the provider what has changed since.

Based on the CQC register for Suffolk as at Oct 2026.

Other agencies close by

Guides for families

Similar home care agencies near Ipswich, rated recently

Care Signature Christian Homecare Services Limited: common questions

Who is the registered provider for Care Signature Christian Homecare Services Limited?
The registered provider is Care Signature Christian Homecare Services, according to CQC.
What kind of care can Care Signature Christian Homecare Services Limited offer?
Care Signature Christian Homecare Services Limited is registered with CQC for: homecare agencies. Ask the provider which needs it can meet now and as needs change.
How is Care Signature Christian Homecare Services Limited rated for safety and leadership?
By key question, CQC gave: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Start with Safe and Well-led when reading the report.
What are Care Signature Christian Homecare Services Limited's fees?
Care Signature Christian Homecare Services Limited's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Request a written quote and check what is charged on top.
Is Care Signature Christian Homecare Services Limited registered with CQC?
It is. The CQC register records Care Signature Christian Homecare Services Limited as a home care agency, location ID 1-3535087252 and was rated Requires improvement overall in February 2024.
Where is Care Signature Christian Homecare Services Limited based?
The agency works from Whitehouse Distribution Centre, White House Road, Ipswich, IP1 5NX; ask which postcodes its carers cover.
When did CQC last rate Care Signature Christian Homecare Services Limited?
The latest rating is dated 15 February 2024, 2 years ago; ask whether there have been changes since.
Can Care Signature Christian Homecare Services Limited care for someone with dementia?
Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.

Home care in nearby towns

In Suffolk

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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.

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