Home care agency · New Milton
Dimensions South Hampshire Domiciliary Care Office
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of Dimensions South Hampshire Domiciliary Care Office- Address
- Cedar Place, Flat 8, 48 Manor Road, New Milton, BH25 5EN
- Run by
- Dimensions (UK) Limited (39 services)
- Type of provider
- Independent (private company)
- Service
- Home care agency, Supported living
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- August 2021 (5 years)
- Part of
- Dimensions
- Registered manager
- Sally Jane Amaira, Dorothy Hepplethwaite Bloomfield, Andrea Jane Campone, Gillian Paula Cousins, Rebecca Claire Hardy, Anne-Marie Matthews, Hayley Carolyn Price
- Company check
- Active, accounts up to date (Companies House IP031192)
- Last CQC check
- 15 Jul 2022
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. An estimate based on local published fees. Ask for a written quote. How we estimate
Licensed by CQC for: Personal care
More in New Milton: Home care in New Milton (33) · Best rated home care agencies in New Milton · Elderly care at home in New Milton · Learning disability care at home in New Milton · Care for adults under 65 at home in New Milton · Live-in care in New Milton
Open CQC's full report · CQC location ID 1-11546162073
An overview of Dimensions South Hampshire Domiciliary Care Office
Dimensions South Hampshire Domiciliary Care Office in New Milton is registered with the Care Quality Commission as a home care agency that also provides supported living, run by Dimensions (UK) Limited. The service is registered to support adults of all ages and lists learning disabilities among its specialisms.
CQC rated it Requires improvement overall (July 2022). Safe, Effective and Well-led were rated Requires improvement. It is one of 33 CQC-registered home care agencies that have an office within 7 miles of New Milton; 28 of those are rated Good or Outstanding.
Who runs it
Dimensions South Hampshire Domiciliary Care Office is run by Dimensions (uk) Limited (company IP031192).
At Companies House, the company is listed as active, its accounts are filed on time and there is no insolvency history.
Dimensions (UK) Limited runs 39 CQC-registered services across 22 council areas; 30 of the 35 with a rating are Good or Outstanding (86%), against 86% for the same mix of services across England.
8 of its services are in Hampshire.
It trades under the Dimensions brand, which covers 57 services run by 3 registered providers.
From the latest CQC inspection
- We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted.
- The service was not able to demonstrate how they were meeting some of the underpinning principles of Right support, right care, right culture.
- Right Support More needed to be done to ensure that people were consistently supported to be kept safe.
- Improvements were needed to ensure medicines and risks were managed in a way that ensured the best possible outcomes.
Inspected 28 April 2022; report published 15 July 2022. Quoted from the CQC report summary, Open Government Licence. Read the full report.
Each area CQC checks
- Safe23 of 227 in Hampshire
- Effective9 of 227 in Hampshire
- Caring200 of 227 in Hampshire
- Responsive203 of 227 in Hampshire
- Well-led33 of 227 in Hampshire
Source: CQC, published 15 July 2022. Under each rating: how many agencies in Hampshire share it.
Track record
CQC registration dates from August 2021, so the service has been operating for around 5 years under its current registration.
One overall rating to date: Requires improvement, published July 2022.
No new overall rating has been published for 4 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.
Strengths and weak spots in the ratings
Looking at the five areas: Safe, Effective and Well-led are rated below Good; 2 other areas are Good.
Across Hampshire, 23 of 227 rated agencies are Requires improvement for Safe (10%), while 9 of 227 rated agencies are Requires improvement for Effective (4%), while 33 of 227 rated agencies are Requires improvement for Well-led (15%).
If you are considering it, read the Safe, Effective and Well-led section of the report first and ask what has changed since the inspection.
Who the service is registered for
Specialisms as registered with CQC.
Choice nearby
There are 12 other agencies within 3 miles, 10 of them rated Good or Outstanding; the nearest is Helping Hands New Milton, under 0.5 miles away.
10 of the 22 nearest rated agencies have a more recent rating than this one.
It sits in Ashley, Bashley & Fernhill ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS Hampshire and Isle of Wight ICB.
Costs to expect
We estimate visits from Dimensions South Hampshire Domiciliary Care Office at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in arrangements here usually cost £1,450–£1,770 weekly.
If savings are under the upper limit (£23,250 in England), Hampshire Council may pay part of the cost after a free care needs assessment.
Earlier inspections
- Jul 2022
- Today Rating 4 years old
Overall ratings CQC has published for this location, oldest first.
Inspection reports to read
- CQC inspection report 15 July 2022
Area and map
- Ward
- Ashley, Bashley & Fernhill
- Council
- Hampshire County Council · paying for care
- Parliamentary constituency
- New Forest West
- Local NHS (ICB)
- NHS Hampshire and Isle of Wight Integrated Care Board
- Urban or rural
- Urban: nearer to a major town or city
- Neighbourhood deprivation
- Among the 30% most deprived areas in England
- Postcode district
- Home care in BH25 (9)
Bigger map · Directions · Base map © OpenStreetMap
Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. Carers work from this office and visit homes in the surrounding area.
Family reviews
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Dimensions South Hampshire Domiciliary Care Office in local context
- Rated Requires improvement. Across Hampshire, 91% of the 225 rated home care agencies are Good or Outstanding and 17 are Outstanding.
- Its rating (July 2022) is more recent than 53% of agency ratings in Hampshire.
- Registered with CQC in 2021: it has been registered longer than 45% of home care agencies in the area.
- It lists 3 specialisms with CQC; the typical agency in Hampshire lists 5.
- Areas CQC rated below Good: Safe (10% of home care agencies in Hampshire are also rated below Good here); Effective (4% of home care agencies in Hampshire are also rated below Good here); Well-led (14% of home care agencies in Hampshire are also rated below Good here). Ask the provider what has changed since.
Benchmarked against all CQC-registered home care agencies in Hampshire (Oct 2026).
Nearest home care agencies
Guides for families
Other home care agencies near New Milton with recent ratings
- Dorset Domiciliary Care AgencyAug 2026 · 4.2 miles
- Your Life (Lymington)Oct 2026 · 4.8 miles
- Altogether Care - Care At Home Limited ChristchurchJun 2025 · 5.5 miles
What families ask about Dimensions South Hampshire Domiciliary Care Office
- How recent is Dimensions South Hampshire Domiciliary Care Office's CQC rating?
- Its current CQC rating dates from 15 July 2022, 4 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
- Does Dimensions South Hampshire Domiciliary Care Office support people with dementia?
- No dementia specialism is recorded with CQC. Ask the provider directly if this is likely to matter.
- Is Dimensions South Hampshire Domiciliary Care Office regulated by the Care Quality Commission?
- Registered, yes: location 1-11546162073 on the Care Quality Commission register, listed as a home care agency and was rated Requires improvement overall in July 2022.
- Where is Dimensions South Hampshire Domiciliary Care Office?
- The agency's base is Cedar Place, Flat 8, 48 Manor Road, New Milton, BH25 5EN. Confirm that its carers travel to your area.
- How is Dimensions South Hampshire Domiciliary Care Office rated for safety and leadership?
- CQC rates five key questions. For Dimensions South Hampshire Domiciliary Care Office: Safe: Requires improvement; Effective: Requires improvement; Caring: Good; Responsive: Good; Well-led: Requires improvement. Read Safe and Well-led first; they say most about reliability.
- How much does Dimensions South Hampshire Domiciliary Care Office charge?
- We don't have published prices from Dimensions South Hampshire Domiciliary Care Office yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
- Who is the registered provider for Dimensions South Hampshire Domiciliary Care Office?
- On CQC's register the provider is Dimensions (UK) Limited.
- What services is Dimensions South Hampshire Domiciliary Care Office registered for?
- Dimensions South Hampshire Domiciliary Care Office is registered with CQC for: homecare agencies, supported living. Ask the provider which needs it can meet now and as needs change.
Agencies in neighbouring towns
In Hampshire
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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.