Home care agency · Birmingham
Birmingham Rathbone
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of Birmingham Rathbone- Address
- Morcom House, Ledsam Street, Birmingham, B16 8DN
- Run by
- Birmingham Rathbone Society
- Type of provider
- Charity (registered charity 516557)
- Service
- Home care agency, Supported living
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- January 2014 (12 years)
- Registered manager
- Lorraine Angela O'Neill
- Company check
- Active, trading since 1985 (41 years), accounts up to date (Companies House 01887850)
- Last CQC check
- 10 Oct 2017
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate
Registered activities: Personal care
More in Birmingham: Home care in Birmingham (292) · Best rated home care agencies in Birmingham · Dementia care at home in Birmingham · Elderly care at home in Birmingham · Physical disability care at home in Birmingham · Live-in care in Birmingham
CQC page for this service · CQC location ID 1-1150868204
The service in brief
Registered with CQC as a home care agency that also provides supported living, Birmingham Rathbone is based in Birmingham, run by Birmingham Rathbone Society. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, learning disabilities, mental health conditions, sight or hearing loss and eating disorders.
Its latest CQC rating is Good overall (October 2017). It is one of 292 CQC-registered home care agencies that have an office within 7 miles of Birmingham; 124 of those are rated Good or Outstanding.
Who they support
Taken from its CQC registration.
The company behind Birmingham Rathbone
Birmingham Rathbone is run by Birmingham Rathbone Society (company 01887850), incorporated in 1985, 28 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 7 active directors and there is no insolvency history.
Its registered business activity is other social work without accommodation.
Rating history
- Apr 2015
- Oct 2017
- Today Rating 9 years old
CQC rating timeline for this address.
Inspection reports to read
- CQC inspection report 10 October 2017
- CQC inspection report 21 April 2015
Location and local area
- Ward
- Ladywood
- Council
- Birmingham City Council · paying for care
- Parliamentary constituency
- Birmingham Ladywood
- NHS area (integrated care board)
- NHS Birmingham and Solihull Integrated Care Board
- Setting
- Urban, nearer to a major town or city
- Neighbourhood deprivation
- Among the 10% most deprived areas in England
- Postcode district
- Home care in B16 (20)
View on OpenStreetMap · How to get there · Base map © OpenStreetMap
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. The office location; ask which streets and villages carers cover.
CQC ratings, area by area
- Safe133 of 186 in Birmingham
- Effective156 of 186 in Birmingham
- Caring163 of 186 in Birmingham
- Responsive160 of 186 in Birmingham
- Well-led109 of 186 in Birmingham
Source: CQC, published 10 October 2017. Under each rating: how many agencies in Birmingham share it.
Birmingham Rathbone over the years
CQC registration dates from January 2014, so the service has been operating for around 12 years under its current registration.
CQC has published 2 overall ratings for it (2015–2017), starting at Good and staying Good every time.
No new overall rating has been published for 9 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.
2 reports have been published for this location, most recently on 10 October 2017.
What CQC's inspectors reported
- Birmingham Rathbone provides personal care for adults with learning disabilities, autistic spectrum disorder or mental health needs.
- People receive support in their own homes or in two supported living services operated by the provider.
- At the last inspection, the service was rated Good.
- Staff demonstrated that they were aware of the action to take should they suspect that someone was being abused and the risks associated with people's specific conditions.
Inspected 7 September 2017; report published 10 October 2017. In CQC's words, from its published findings (Open Government Licence). Read the full report.
The ratings in context
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 108 of the 185 other agencies in Birmingham that CQC has rated.
Likely fees
We estimate visits from Birmingham Rathbone at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
For live-in care, expect around £1,450–£1,770 a week in this region.
Birmingham Council can help with costs for people with savings under £23,250, starting with a free assessment.
Around Birmingham
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 7 of them rated Good or Outstanding, and the closest is Global Excellence Services Limited, under 0.5 miles away.
Every one of the 10 nearest rated agencies has a more recent rating than this one, so ask what has changed since its inspection.
It sits in Ladywood ward, classed by ONS as urban (nearer to a major town or city), among the 10% most deprived neighbourhoods in England. NHS services here are planned by NHS Birmingham and Solihull ICB.
Family reviews
No family has reviewed Birmingham Rathbone on The Care Panel so far.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
How Birmingham Rathbone compares
- Rated Good. Across Birmingham, 77% of the 176 rated home care agencies are Good or Outstanding and 2 are Outstanding.
- Its rating (October 2017) is more recent than 0% of agency ratings in Birmingham.
- Registered with CQC in 2014: it has been registered longer than 87% of home care agencies in the area.
- It lists 8 specialisms with CQC; the typical agency in Birmingham lists 6.
Comparison set: every registered home care agency in Birmingham, CQC data for Oct 2026.
Other agencies close by
Guides for families
Similar home care agencies near Birmingham, rated recently
- Your SupportApr 2026 · 2.4 miles
- Rhesus Care LtdDec 2024 · 2.0 miles
- Cornerstone Professional Care LtdDec 2025 · 2.2 miles
Birmingham Rathbone: common questions
- How much does care from Birmingham Rathbone cost?
- Birmingham Rathbone's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Request a written quote and check what is charged on top.
- How is Birmingham Rathbone rated for safety and leadership?
- CQC rates five key questions. For Birmingham Rathbone: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Read Safe and Well-led first; they say most about reliability.
- What kind of care can Birmingham Rathbone offer?
- Birmingham Rathbone is registered for homecare agencies, supported living. Ask which of these it provides at the moment.
- Who runs Birmingham Rathbone?
- Birmingham Rathbone is run by Birmingham Rathbone Society, the registered provider on the CQC register.
- Does Birmingham Rathbone support people with dementia?
- Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
- How recent is Birmingham Rathbone's CQC rating?
- Its current CQC rating dates from 10 October 2017, 9 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
- What is Birmingham Rathbone's address?
- The agency's base is Morcom House, Ledsam Street, Birmingham, B16 8DN. Confirm that its carers travel to your area.
- Is Birmingham Rathbone a registered provider?
- It is. The CQC register records Birmingham Rathbone as a home care agency, location ID 1-1150868204 and was rated Good overall in October 2017.
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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.