Home care agency · Southwark

Southwark African Family Support Services (SAFSS) - 54 Camberwell Road

Rated Requires improvement by CQC Rating published 10 September 2021 Rating 5 years old

Typical fee here £34–£41.50 an hour Estimate

Free · 2 minutes · No obligation · 34,334 registered providers compared

Rated 5 years ago. CQC's last published rating for this service is from September 2021. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A carer talking with women in wheelchairs Illustrative photo, not of Southwark African Family Support Services (SAFSS) - 54 Camberwell Road
Address
54 Camberwell Road, Camberwell, London, SE5 0EN
Run by
Southwark African Family Support Services (SAFSS)
Type of provider
Charity (registered charity 1059140)
Service
Community services - Nursing, Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
January 2011 (15 years)
Registered manager
Hassan Kamara
Last CQC check
10 Sep 2021
Typical fees Estimated
£34–£41.50 an hour for visiting care, weekdays; live-in £1,620–£1,980 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate

Registered activities: Personal care

Read the full CQC inspection report · CQC location ID 1-124567153

The service in brief

Southwark African Family Support Services (SAFSS) - 54 Camberwell Road in Southwark is registered with the Care Quality Commission as a home care agency, run by Southwark African Family Support Services (SAFSS). The service is registered to support adults of all ages and lists dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss among its specialisms.

CQC rated it Requires improvement overall (September 2021). Safe, Effective, Responsive and Well-led were rated Requires improvement or Inadequate. It is one of 56 CQC-registered home care agencies that are based in the borough of Southwark; 16 of those are rated Good or Outstanding.

What the ratings tell you

For Southwark African Family Support Services (SAFSS) - 54 Camberwell Road, Safe, Effective, Responsive and Well-led are rated below Good; 1 other area is Good.

Across Southwark, 9 of 26 rated agencies are Requires improvement for Safe (35%), while 4 of 26 rated agencies are Requires improvement for Effective (15%), while 5 of 26 rated agencies are Requires improvement for Responsive (19%), while 1 of 26 rated agencies are Inadequate for Well-led (4%).

If you are considering it, read the Safe, Effective, Responsive and Well-led section of the report first and ask what has changed since the inspection.

Who they support

Registration details from CQC.

Ratings over time

  1. Mar 2016 Good
  2. Jun 2018 Requires improvement
  3. Jan 2020 Requires improvement
  4. Mar 2020 Requires improvement
  5. Sep 2021 Requires improvement
  6. Today Rating 5 years old

Every overall rating on record for this location, earliest first.

CQC reports

Map and area details

Ward
Camberwell Green
Parliamentary constituency
Vauxhall and Camberwell Green
Local NHS (ICB)
NHS South East London Integrated Care Board
Area classification
Urban, nearer to a major town or city
Neighbourhood deprivation
Among the 30% most deprived areas in England
Postcode district
Home care in SE5 (14)

Open the full map · How to get there · Map data: OpenStreetMap contributors

Ward and NHS boundaries from official postcode data, Open Government Licence. This is the agency's office; care is delivered in people's own homes around it.

Ratings for safety, care and leadership

  • SafeRequires improvement9 of 26 in Southwark
  • EffectiveRequires improvement4 of 26 in Southwark
  • CaringGood22 of 26 in Southwark
  • ResponsiveRequires improvement5 of 26 in Southwark
  • Well-ledInadequate1 of 26 in Southwark

CQC key question ratings, published 10 September 2021. Under each rating: how many agencies in Southwark share it.

How long it has been running

CQC registration dates from January 2011, so the service has been operating for around 15 years under its current registration.

CQC has published 5 overall ratings for it (2016–2021), starting at Good and falling to Requires improvement.

At 5 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.

6 reports have been published for this location, most recently on 10 September 2021.

What it may cost

We estimate visits from Southwark African Family Support Services (SAFSS) - 54 Camberwell Road at £34–£41.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £390 a week.

A live-in carer typically costs £1,620–£1,980 a week locally.

People with savings under £23,250 may get help from Southwark Council after a needs and financial assessment.

Ownership and company checks

Southwark African Family Support Services (SAFSS) - 54 Camberwell Road is the only service its provider, Southwark African Family Support Services (SAFSS), runs, so it is an independent, single-site operator rather than part of a chain.

Key points from CQC's visit

  • It provides personal care to people living in their own homes.
  • Not everyone who used the service received personal care.
  • This is help with tasks related to personal hygiene and eating.
  • Where they do we also consider any wider social care provided.

Inspected 26 April 2021; report published 10 September 2021. Quoted from the CQC report summary, Open Government Licence. Read the full report.

The local picture

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 6 of them rated Good or Outstanding, and the closest is Nation Wide Recruitment Consultants Ltd, under 0.5 miles away.

It is registered for needs that fewer services nearby cover: learning disabilities (8 of the nearest 25).

4 of the 9 nearest rated agencies have a more recent rating than this one.

It sits in Camberwell Green ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS South East London ICB.

Family reviews

No family has reviewed Southwark African Family Support Services (SAFSS) - 54 Camberwell Road on The Care Panel so far.

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Where Southwark African Family Support Services (SAFSS) - 54 Camberwell Road stands locally

  • Rated Requires improvement. Across Southwark, 64% of the 25 rated home care agencies are Good or Outstanding and 1 is Outstanding.
  • Its rating (September 2021) is more recent than 27% of agency ratings in Southwark.
  • Registered with CQC in 2011, it is one of the longest-registered home care agencies in the area.
  • It lists 7 specialisms with CQC; the typical agency in Southwark lists 5.
  • Areas CQC rated below Good: Safe (36% of home care agencies in Southwark are also rated below Good here); Effective (16% of home care agencies in Southwark are also rated below Good here); Responsive (20% of home care agencies in Southwark are also rated below Good here); Well-led (40% of home care agencies in Southwark are also rated below Good here). Ask the provider what has changed since.

Compared with every CQC-registered home care agency in Southwark. Source: CQC register, Oct 2026.

Nearest home care agencies

Guides for families

Southwark: home care agencies inspected recently

Questions about Southwark African Family Support Services (SAFSS) - 54 Camberwell Road

What type of care does Southwark African Family Support Services (SAFSS) - 54 Camberwell Road provide?
Registration for Southwark African Family Support Services (SAFSS) - 54 Camberwell Road covers: community services - nursing, homecare agencies. Check which of these it offers today.
Who is the registered provider for Southwark African Family Support Services (SAFSS) - 54 Camberwell Road?
Southwark African Family Support Services (SAFSS) is the registered provider for Southwark African Family Support Services (SAFSS) - 54 Camberwell Road.
How much does Southwark African Family Support Services (SAFSS) - 54 Camberwell Road charge?
Southwark African Family Support Services (SAFSS) - 54 Camberwell Road hasn't shared a price list with us. Visiting care typically costs £30–£40 an hour (typical 2026 prices in London). Ask for a written quote that includes weekend and bank holiday rates.
How did Southwark African Family Support Services (SAFSS) - 54 Camberwell Road score on each CQC key question?
By key question, CQC gave: Safe: Requires improvement; Effective: Requires improvement; Caring: Good; Responsive: Requires improvement; Well-led: Inadequate. Safe and Well-led are the two to read first in the report.
What is Southwark African Family Support Services (SAFSS) - 54 Camberwell Road's address?
Its office is at 54 Camberwell Road, Camberwell, London, SE5 0EN. Carers travel to people's homes, so check it covers your street.
Is Southwark African Family Support Services (SAFSS) - 54 Camberwell Road regulated by the Care Quality Commission?
Yes: CQC lists it as a home care agency under location ID 1-124567153 and was rated Requires improvement overall in September 2021.
Is Southwark African Family Support Services (SAFSS) - 54 Camberwell Road registered for dementia care?
Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
When did CQC last rate Southwark African Family Support Services (SAFSS) - 54 Camberwell Road?
10 September 2021 is when the current rating was published, 5 years ago. Check what has changed since, such as the manager or staffing.

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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.

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