Home care agency · Romford
Home Support Services (Havering & Essex) Limited
Typical fee here £34–£41.50 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of Home Support Services (Havering & Essex) Limited- Address
- Orion House, Bryant Avenue, Romford, RM3 0AP
- Run by
- Home Support Services (Havering & Essex) Limited
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- April 2014 (12 years)
- Registered manager
- Shobhna Ashok Pabari Sajan Cherukizhangil Chandy
- Company check
- Active, trading since 2013 (13 years), accounts up to date (Companies House 08744123)
- Last CQC check
- 2 Jun 2018
- Typical fees Estimated
- £34–£41.50 an hour for visiting care, weekdays; live-in £1,620–£1,980 a week. Estimated from prices published locally; not a quote. How we estimate
Registered to provide: Personal care
More in Havering: Home care in Havering (120) · Best rated home care agencies in Havering · Dementia care at home in Havering · Elderly care at home in Havering · Physical disability care at home in Havering · Live-in care in Havering
Open CQC's full report · CQC location ID 1-1382491862
About Home Support Services (Havering & Essex) Limited
Home Support Services (Havering & Essex) Limited is a CQC-registered home care agency in Romford. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities, mental health conditions, sight or hearing loss and eating disorders.
At its most recent rating, CQC judged it Good overall (June 2018). It is one of 120 CQC-registered home care agencies that are based in the borough of Havering; 68 of those are rated Good or Outstanding.
Specialisms
As listed with the regulator.
Strengths and weak spots in the ratings
All five areas CQC looks at are rated Good for Home Support Services (Havering & Essex) Limited: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 64 of the 73 other agencies in Havering that CQC has rated.
Ratings over time
- May 2016
- Jun 2018
- Today Rating 8 years old
Published CQC ratings in date order.
Reports on the CQC website
- CQC inspection report 2 June 2018
- CQC inspection report 7 May 2016
Area and map
- Ward
- Harold Wood
- Parliamentary constituency
- Hornchurch and Upminster
- Local NHS (ICB)
- NHS North East London Integrated Care Board
- Area classification
- Urban; nearer to a major town or city
- Neighbourhood deprivation
- Among the 50% least deprived areas in England
- Postcode district
- Home care in RM3 (25)
See the wider area · How to get there · Map data: OpenStreetMap contributors
Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. A home care agency's office address; carers travel to people's homes nearby.
Who runs it
Home Support Services (Havering & Essex) Limited is run by Home Support Services (havering & Essex) Limited (company 08744123), incorporated in 2013.
At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.
Its registered business activity is nursing care.
Choice nearby
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 19 of them rated Good or Outstanding, and the closest is Homestead Care Service Limited, under 0.5 miles away.
Every one of the 19 nearest rated agencies has a more recent rating than this one, so ask what has changed since its inspection.
It sits in Harold Wood ward, classed by ONS as urban (nearer to a major town or city), among the 50% least deprived neighbourhoods in England. NHS services here are planned by NHS North East London ICB.
Ratings for safety, care and leadership
- Safe63 of 74 in Havering
- Effective66 of 74 in Havering
- Caring72 of 74 in Havering
- Responsive66 of 74 in Havering
- Well-led65 of 74 in Havering
Ratings from CQC's most recent report, published 2 June 2018. Under each rating: how many agencies in Havering share it.
Key points from CQC's visit
- This announced inspection took place on 26 April 2018.
- At our previous inspection on 22 March 2016 the service was rated Good with a breach relating to notifications and monitoring systems.
- It provides personal care to people living in their own houses and flats in the community.
- It provides a service to older adults and younger disabled adults.
Inspected 26 April 2018; report published 2 June 2018. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.
Costs to expect
We estimate visits from Home Support Services (Havering & Essex) Limited at £34–£41.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £390 a week.
Regional live-in prices sit at roughly £1,620–£1,980 per week.
With savings below £23,250, Havering Council may contribute once it has carried out a free needs assessment.
Track record
Home Support Services (Havering & Essex) Limited has been registered with CQC since April 2014, about 12 years.
CQC has published 2 overall ratings for it (2016–2018), starting at Good and staying Good every time.
It has gone 8 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.
The CQC website holds 2 reports for it, the latest from 2 June 2018.
Family reviews
There are no reviews of Home Support Services (Havering & Essex) Limited yet. If you know the service, your experience could help someone else.
Each review is tied to a verified email. We publish both good and bad, and providers may respond but not delete. How reviews work.
Home Support Services (Havering & Essex) Limited in local context
- Rated Good. Across Havering, 93% of the 73 rated home care agencies are Good or Outstanding and 2 are Outstanding.
- Its rating (June 2018) is more recent than 1% of agency ratings in Havering.
- Registered with CQC in 2014: it has been registered longer than 93% of home care agencies in the area.
- It lists 7 specialisms with CQC; the typical agency in Havering lists 6.
Benchmarked against all CQC-registered home care agencies in Havering (Oct 2026).
Nearby options
Guides for families
Newer ratings near Havering
- Prestige Care & Support LtdJan 2026 · 0.6 miles
- Inna CareSep 2025 · 0.7 miles
- HomeFeb 2026 · 0.7 miles
Questions about Home Support Services (Havering & Essex) Limited
- What are Home Support Services (Havering & Essex) Limited's fees?
- No fee list from Home Support Services (Havering & Essex) Limited has reached us. Visiting care typically costs £30–£40 an hour (typical 2026 prices in London). Get the quote in writing, including any extra charges.
- What kind of care can Home Support Services (Havering & Essex) Limited offer?
- Home Support Services (Havering & Essex) Limited is registered for homecare agencies. Ask which of these it provides at the moment.
- What is Home Support Services (Havering & Essex) Limited's address?
- Orion House, Bryant Avenue, Romford, RM3 0AP is the agency's office; check it serves your postcode.
- Is Home Support Services (Havering & Essex) Limited registered for dementia care?
- Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
- Is Home Support Services (Havering & Essex) Limited rated well for safety?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Read Safe and Well-led first; they say most about reliability.
- When did CQC last rate Home Support Services (Havering & Essex) Limited?
- The rating now shown was published on 2 June 2018, 8 years ago. Ask what has changed since then, for example in management or staffing.
- Is Home Support Services (Havering & Essex) Limited registered with CQC?
- Yes: CQC lists it as a home care agency under location ID 1-1382491862 and was rated Good overall in June 2018.
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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.