Care home · Felixstowe

Park House

Rated Good by CQC Rating published 24 March 2020 Rating 6 years old

Typical fee here £1,310–£1,600 a week Estimate

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Rated 6 years ago. CQC's last published rating for this service is from March 2020. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A carer and an older person chatting at the table at home Illustrative photo, not of Park House
Address
72 Constable Road, Felixstowe, IP11 7HW
Run by
MPL Care Homes Limited
Type of provider
Independent (private company)
Service
Residential care home
Beds
5 (registered with CQC)
Nursing care
No, residential care only (CQC registration)
Dementia
Not listed as a specialism with CQC; ask the provider
En-suite rooms
En-suite rooms available (as stated on mplcarehomes.co.uk)
Registered with CQC
December 2010 (15 years)
Registered manager
Emma Louise Versey
Company check
Active, trading since 2005 (20 years), accounts up to date (Companies House 05624384)
Last CQC check
24 Mar 2020
Typical fees Estimated
£1,310–£1,600 a week for residential care. An estimate based on local published fees. Ask for a written quote. How we estimate

CQC regulated activities: Accommodation for persons who require nursing or personal care

CQC page for this service · CQC location ID 1-121501748

The service in brief

Registered with CQC as a residential care home, Park House is based in Felixstowe, run by MPL Care Homes Limited. Its registered specialisms include mental health conditions.

Its latest CQC rating is Good overall (March 2020). Effective was rated Requires improvement. It is one of 15 CQC-registered care homes in and around Felixstowe; 13 of those are rated Good or Outstanding.

What CQC's inspectors reported

  • There were some areas of the service being redecorated and environmental audits identified where improvements were needed.
  • However, it had been identified there were issues with the wooden window frames, this had not yet been addressed.
  • Some of the window frames were rotting and allowed draughts into people's bedrooms.
  • Risks to people were assessed and mitigated to reduce the risks of abuse and avoidable harm.

Inspected 3 March 2020; report published 24 March 2020. In CQC's words, from its published findings (Open Government Licence). Read the full report.

Choice nearby

There are 14 other care homes within 3 miles, 12 of them rated Good or Outstanding; the nearest is Sunrise Nursing Home, under 0.5 miles away.

It is registered for needs that fewer services nearby cover: mental health conditions (7 of the nearest 25).

12 of the 23 nearest rated care homes have a more recent rating than this one.

It sits in Eastern Felixstowe ward, classed by ONS as urban (nearer to a major town or city), among the 30% least deprived neighbourhoods in England. NHS services here are planned by NHS Norfolk and Suffolk ICB.

Within about a 10-minute walk there is a GP surgery (8 min), a pharmacy (5 min), a shop (5 min), a park (1 min), a café (5 min), a bus stop (3 min) and a railway station (7 min), which matters for residents who can go out and for visiting family.

Costs to expect

We estimate Park House at £1,310–£1,600 a week for residential care, based on published prices in the region. Over a year that is roughly £68k–£83k.

Get the extras in writing: items such as hairdressing and outings are usually charged on top.

People with savings under £23,250 may get help from Suffolk Council after a needs and financial assessment.

Strengths and weak spots in the ratings

Area by area, Effective is rated below Good; 4 other areas are Good.

Across Suffolk, 16 of 169 rated care homes are Requires improvement for Effective (9%).

The Effective findings are the part of the report to read closely; ask the manager what has been put right.

Track record

CQC registration dates from December 2010, so the service has been operating for around 15 years under its current registration.

CQC has published 3 overall ratings for it (2015–2020), starting at Good and staying Good every time.

It has gone 6 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.

CQC lists 6 reports for this location, the latest dated 24 March 2020.

Registered specialisms

From the CQC register; ask how each need is met in practice.

The five key questions

  • SafeGood132 of 169 in Suffolk
  • EffectiveRequires improvement16 of 169 in Suffolk
  • CaringGood142 of 169 in Suffolk
  • ResponsiveGood134 of 169 in Suffolk
  • Well-ledGood108 of 169 in Suffolk

CQC key question ratings, published 24 March 2020. Under each rating: how many care homes in Suffolk share it.

Who runs it

Park House is run by Mpl Care Homes Limited (company 05624384), incorporated in 2005, 5 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.

Its registered business activity is care for people with learning disabilities, mental health problems or substance misuse.

Earlier inspections

  1. Apr 2015 Good
  2. Aug 2017 Good
  3. Mar 2020 Good
  4. Today Rating 6 years old

Published CQC ratings in date order.

Reports on the CQC website

Where it is

Ward
Eastern Felixstowe
Parliamentary constituency
Suffolk Coastal
NHS integrated care board
NHS Norfolk and Suffolk Integrated Care Board
Area classification
Urban (nearer to a major town or city)
Neighbourhood deprivation
Among the 30% least deprived areas in England
Postcode district
Care homes in IP11 (15)

Bigger map · Route planner · Base map © OpenStreetMap

Close by

  • Bus stop 270 m (3 min walk) · 17 stops within 600 m
  • Railway station Felixstowe, 580 m (7 min walk)
  • GP surgery Howard House Surgery, 670 m (8 min walk)
  • Pharmacy Hado Pharmacy, 390 m (5 min walk)
  • Shop Tesco Express, 420 m (5 min walk)
  • Park Allenby Park, 110 m (1 min walk)
  • Café Oasis Cafe, 370 m (5 min walk)
  • Place of worship St Andrew, 220 m (3 min walk)
  • Library Felixstowe Library, 520 m (6 min walk)

Distances are as the crow flies, from OpenStreetMap (© OpenStreetMap contributors, ODbL); real walking routes will be longer and may include hills or busy roads.

Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence).

Family reviews

No family has reviewed Park House on The Care Panel so far.

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Park House against its area

  • Rated Good. Across Suffolk, 80% of the 169 rated care homes are Good or Outstanding and 21 are Outstanding.
  • Its rating (March 2020) is more recent than 27% of care home ratings in Suffolk.
  • With 5 beds it is smaller than 95% of care homes in Suffolk, where the typical home has 39.
  • Registered with CQC in 2010: it has been registered longer than 91% of care homes in the area.
  • It lists 1 specialisms with CQC; the typical care home in Suffolk lists 3.
  • Areas CQC rated below Good: Effective (11% of care homes in Suffolk are also rated below Good here). Ask the provider what has changed since.

Benchmarked against all CQC-registered care homes in Suffolk (Oct 2026).

Closest alternatives

Guides for families

Similar care homes near Felixstowe, rated recently

Park House: common questions

When did CQC last rate Park House?
Its current CQC rating dates from 24 March 2020, 6 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
Does Park House support people with dementia?
It is not registered with dementia as a specialism, so confirm with the provider whether it can meet that need.
Is Park House registered with CQC?
It is. The CQC register records Park House as a care home, location ID 1-121501748 and was rated Good overall in March 2020.
Where is Park House?
It is at 72 Constable Road, Felixstowe, IP11 7HW.
What services is Park House registered for?
CQC lists Park House under: residential homes. Check which of these it is actively providing now.
How is Park House rated for safety and leadership?
By key question, CQC gave: Safe: Good; Effective: Requires improvement; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
How much does Park House charge?
We don't have published prices from Park House yet. Residential care home typically costs £1,455 a week (average 2026 self-funder fees in East of England). Request a written quote and check what is charged on top.
Which provider runs Park House?
On CQC's register the provider is MPL Care Homes Limited.
How big is Park House?
Park House can take up to 5 residents. Ask what is free now and about en-suite rooms.

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Park House: rated Good by CQC, on The Care Panel

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