Care home · Shanklin
Tile House
Typical fee here £1,460–£1,780 a week Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of Tile House- Address
- 34 Victoria Avenue, Shanklin, PO37 6LS
- Run by
- Island Healthcare Limited (6 services)
- Type of provider
- Independent (private company)
- Service
- Residential care home, Home care agency
- Beds
- 19 (registered with CQC)
- Nursing care
- No, residential care only (CQC registration)
- Dementia
- Registered with CQC to support people living with dementia
- Garden
- Garden for residents (as stated on islandhealthcare.co.uk)
- En-suite rooms
- En-suite rooms available (as stated on islandhealthcare.co.uk)
- Registered with CQC
- November 2010 (15 years)
- Registered manager
- Joanne Christina Bradley
- Company check
- Active, trading since 1995 (31 years), accounts up to date (Companies House 03040310)
- Last CQC check
- 5 Mar 2019
- Typical fees Estimated
- £1,460–£1,780 a week for residential care (dementia). An estimate based on local published fees. Ask for a written quote. How we estimate
Registered to provide: Personal care · Accommodation for persons who require nursing or personal care
More in Shanklin: Care homes in Shanklin (7) · Best rated care homes in Shanklin · Care homes for dementia care in Shanklin · Care homes for elderly care in Shanklin · Care homes for physical disability care in Shanklin
Read the full CQC inspection report · CQC location ID 1-109824387
About this home
Tile House is a CQC-registered residential care home in Shanklin, run by Island Healthcare Limited. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities and sight or hearing loss.
At its most recent rating, CQC judged it Good overall (March 2019). It is one of 7 CQC-registered care homes in and around Shanklin; 5 of those are rated Good or Outstanding.
How CQC rated each area
- Safe41 of 58 in Isle of Wight
- Effective47 of 58 in Isle of Wight
- Caring51 of 58 in Isle of Wight
- Responsive47 of 58 in Isle of Wight
- Well-led39 of 58 in Isle of Wight
Source: CQC, published 5 March 2019. Under each rating: how many care homes in Isle of Wight share it.
Budgeting for this home
We estimate Tile House at £1,460–£1,780 a week for residential care (dementia), based on published prices in the region. Over a year that is roughly £76k–£93k.
Check what the weekly fee leaves out; hairdressing, chiropody, trips and newspapers are common extras.
Isle of Wight Council can help with costs for people with savings under £23,250, starting with a free assessment.
From the latest CQC inspection
- People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement.
- The home is registered to provide accommodation for up to 19 people, including people living with a cognitive impairment.
- The service also provided personal care support to five people in their own home within the local community, known as 'the hub'.
- Accommodation was arranged over three floors which could be accessed by stair lifts and a staircase.
Inspected 16 January 2019; report published 5 March 2019; supporting 19 people at the time. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.
The company behind Tile House
Tile House is run by Island Healthcare Limited (company 03040310), incorporated in 1995, 15 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is nursing care and residential care for older and disabled people.
Island Healthcare Limited runs 9 CQC-registered services; 9 of the 9 with a rating are Good or Outstanding (100%), against 85% for the same mix of services across England.
All 9 are in Isle of Wight, so it is a local operator rather than a national chain.
How it fits locally
There are 16 other care homes within 3 miles, 12 of them rated Good or Outstanding; the nearest is Highfield House, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: sight or hearing loss (4 of the nearest 25).
22 of the 24 nearest rated care homes have a more recent rating than this one.
It sits in Shanklin South ward, classed by ONS as urban (further from a major town or city), among the 50% most deprived neighbourhoods in England. NHS services here are planned by NHS Hampshire and Isle of Wight ICB.
Within about a 10-minute walk there is a GP surgery (10 min), a pharmacy (8 min), a shop (6 min), a park (5 min), a café (6 min) and a bus stop (1 min), which matters for residents who can go out and for visiting family.
History with CQC
Registered in November 2010, it has 15 years on the CQC register.
CQC has published 2 overall ratings for it (2016–2019), starting at Good and staying Good every time.
7 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.
CQC lists 5 reports for this location, the latest dated 5 March 2019.
The ratings in context
Tile House has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 38 of the 57 other care homes in Isle of Wight that CQC has rated.
Specialisms
As listed with the regulator.
How its rating has changed
- Jul 2016
- Mar 2019
- Today Rating 7 years old
The location's rating record from CQC, from first to latest.
CQC reports
- CQC inspection report 5 March 2019
- CQC inspection report 6 July 2016
- Inspection report 24 December 2013
- Inspection report 14 August 2013
- Inspection report 4 October 2012
The kitchen's hygiene score
The kitchen has a food hygiene rating of 5 (very good), from an inspection on 27 May 2025 by Isle of Wight. Ask how special diets are handled and whether residents can eat when they like.
From the Food Standards Agency (listed as "Tile House"). Open Government Licence.
Finding it
- Ward
- Shanklin South
- Council
- Isle of Wight Council · paying for care
- Parliamentary constituency
- Isle of Wight East
- NHS planning area
- NHS Hampshire and Isle of Wight Integrated Care Board
- Urban or rural
- Urban; further from a major town or city
- Neighbourhood deprivation
- Among the 50% most deprived areas in England
- Postcode district
- Care homes in PO37 (7)
Open the full map · How to get there · Map data: OpenStreetMap contributors
Around the building
- Bus stop 40 m (1 min walk) · 18 stops within 600 m
- Railway station Shanklin, 890 m (11 min walk)
- GP surgery The Bay Medical Practice, 780 m (10 min walk)
- Pharmacy Boots, 650 m (8 min walk)
- Shop Londis, 500 m (6 min walk)
- Park 380 m (5 min walk)
- Café Brew & Browse, 480 m (6 min walk)
- Place of worship Saint Blasius, 610 m (8 min walk)
- Library Shanklin Community Library, 690 m (9 min walk)
Distances are as the crow flies, from OpenStreetMap (© OpenStreetMap contributors, ODbL); real walking routes will be longer and may include hills or busy roads.
Ward and NHS boundaries from official postcode data, Open Government Licence.
Family reviews
No family has reviewed Tile House on The Care Panel so far.
Each review is tied to a verified email. We publish both good and bad, and providers may respond but not delete. How reviews work.
Questions about Tile House
- Is Tile House a registered provider?
- It is. The CQC register records Tile House as a care home, location ID 1-109824387 and was rated Good overall in March 2019.
- What is Tile House's address?
- It is at 34 Victoria Avenue, Shanklin, PO37 6LS.
- What kind of care can Tile House offer?
- CQC lists Tile House under: residential homes, homecare agencies. Check which of these it is actively providing now.
- How recent is Tile House's CQC rating?
- The rating now shown was published on 5 March 2019, 7 years ago. Ask what has changed since then, for example in management or staffing.
- Can Tile House care for someone with dementia?
- Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
- Who is the registered provider for Tile House?
- On CQC's register the provider is Island Healthcare Limited.
- How big is Tile House?
- Tile House has 19 registered places. Ask how many are free now and which rooms have en-suites.
- Is Tile House rated well for safety?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
- How much does care from Tile House cost?
- Tile House's prices aren't on our site yet. Residential care home typically costs £1,555 a week (average 2026 self-funder fees in South East). A written quote should spell out weekend, bank holiday and short-notice rates.
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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.