Care home · Chichester

Donnington House Care Home

Rated Requires improvement by CQC Rating published 20 October 2022 Rating 4 years old

Typical fee here £1,660–£2,030 a week Estimate

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Rated 4 years ago. CQC's last published rating for this service is from October 2022. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
An older couple playing a stacking game at a table Illustrative photo, not of Donnington House Care Home
Address
12 Birdham Road, Chichester, PO19 8TE
Run by
Donnington House Care Home Limited
Type of provider
Charity (registered charity 1098508)
Service
Nursing home
Beds
27 (registered with CQC)
Nursing care
Yes, registered as a nursing home (CQC registration)
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
December 2010 (15 years)
Registered manager
Sophie Florence Lafferty
Company check
Active, trading since 2003 (23 years), accounts up to date (Companies House 04693798)
Last CQC check
20 Oct 2022
Typical fees Estimated
£1,660–£2,030 a week for nursing care (dementia). Our figure, worked out from published prices in the region; the real price may differ. How we estimate

Regulated activities on its registration: Accommodation for persons who require nursing or personal care · Treatment of disease, disorder or injury

More in Chichester: Care homes in Chichester (17) · Best rated care homes in Chichester · Care homes for dementia care in Chichester · Care homes for elderly care in Chichester

Read the full CQC inspection report · CQC location ID 1-109931856

The service in brief

Registered with CQC as a nursing home, Donnington House Care Home is based in Chichester, run by Donnington House Care Home Limited. It supports older people, with registered specialisms in dementia.

Its latest CQC rating is Requires improvement overall (October 2022). Well-led was rated Requires improvement. It is one of 17 CQC-registered care homes in and around Chichester; 13 of those are rated Good or Outstanding.

Strengths and weak spots in the ratings

Area by area, Well-led is rated below Good; 4 other areas are Good.

Across West Sussex, 70 of 317 rated care homes are Requires improvement for Well-led (22%).

The Well-led findings are the part of the report to read closely; ask the manager what has been put right.

History with CQC

Donnington House Care Home has been registered with CQC since December 2010, about 15 years.

CQC has published 4 overall ratings for it (2016–2022), starting at Good; it has gone up 0 and down 0 times, and is now Requires improvement.

4 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.

Reports on record: 6, with the most recent dated 20 October 2022.

Earlier inspections

  1. Dec 2016 Good
  2. Jun 2019 Good
  3. Apr 2021 Inspected but not rated
  4. Oct 2022 Requires improvement
  5. Today Rating 4 years old

The location's rating record from CQC, from first to latest. The latest rating is an improvement on the one before.

Published inspection reports

Food safety inspection

5/5

The kitchen has a food hygiene rating of 5 (very good), from an inspection on 11 June 2025 by Chichester. On a visit, ask to see this week's menu and how residents choose what they eat.

From the Food Standards Agency (listed as "Donnington House"). Open Government Licence.

Where it is

Ward
Harbour Villages
Parliamentary constituency
Chichester
NHS planning area
NHS Surrey and Sussex Integrated Care Board
Urban or rural
Urban: nearer to a major town or city
Neighbourhood deprivation
Among the 20% least deprived areas in England
Postcode district
Care homes in PO19 (10)

Open the full map · How to get there · © OpenStreetMap contributors

Close by

  • Bus stop 80 m (1 min walk) · 9 stops within 600 m
  • Railway station Chichester, 1.1 km (14 min walk)
  • GP surgery Cathedral Medical Group., 1.4 km (17 min walk)
  • Pharmacy Tesco Pharmacy, 1.5 km (18 min walk)
  • Shop The Co-operative Food, 200 m (3 min walk)
  • Park 320 m (4 min walk)
  • Place of worship The Church of Jesus Christ of Latter-day Saints, 630 m (8 min walk)
  • Library Chichester College Library, 1.4 km (17 min walk)

From OpenStreetMap data (© OpenStreetMap contributors, ODbL), measured in a straight line, so allow extra for the actual route on foot.

Ward and NHS boundaries from official postcode data, Open Government Licence.

How it fits locally

There are 16 other care homes within 3 miles, 13 of them rated Good or Outstanding; the nearest is Chichester Grange, under 0.5 miles away.

9 of the 20 nearest rated care homes have a more recent rating than this one.

It sits in Harbour Villages ward, classed by ONS as urban (nearer to a major town or city), among the 20% least deprived neighbourhoods in England. NHS services here are planned by NHS Surrey and Sussex ICB.

Within about a 10-minute walk there is a shop (3 min), a park (4 min) and a bus stop (1 min), which matters for residents who can go out and for visiting family.

The five key questions

  • SafeGood267 of 317 in West Sussex
  • EffectiveGood289 of 317 in West Sussex
  • CaringGood294 of 317 in West Sussex
  • ResponsiveGood286 of 317 in West Sussex
  • Well-ledRequires improvement70 of 317 in West Sussex

Ratings from CQC's most recent report, published 20 October 2022. Under each rating: how many care homes in West Sussex share it.

Budgeting for this home

We estimate Donnington House Care Home at £1,660–£2,030 a week for nursing care (dementia), based on published prices in the region. Over a year that is roughly £86k–£106k.

If nursing care is needed, the NHS pays a weekly NHS-funded nursing care contribution directly to the home, whoever pays the rest.

Council help is possible below £23,250 in savings: ask West Sussex Council for a free care needs assessment.

Who runs it

Donnington House Care Home is run by Donnington House Care Home Limited (company 04693798), incorporated in 2003, 7 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 6 active directors and there is no insolvency history.

Its registered business activity is nursing care.

What CQC's inspectors reported

  • The provider did not have effective oversight or scrutiny of the service.
  • Aspects of leadership and governance were not effective in identifying some of the concerns found.
  • People views were sought about the service they received.
  • People told us they felt safe and systems and processes protected people from avoidable harm.

Inspected 14 September 2022; report published 20 October 2022; supporting 28 people at the time. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.

Specialisms

As listed with the regulator.

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Donnington House Care Home in local context

  • Rated Requires improvement. Across West Sussex, 84% of the 317 rated care homes are Good or Outstanding and 12 are Outstanding.
  • Its rating (October 2022) is more recent than 47% of care home ratings in West Sussex.
  • With 27 beds it is smaller than 51% of care homes in West Sussex, where the typical home has 28.
  • Registered with CQC in 2010: it has been registered longer than 87% of care homes in the area.
  • It lists 2 specialisms with CQC; the typical care home in West Sussex lists 3.
  • Areas CQC rated below Good: Well-led (22% of care homes in West Sussex are also rated below Good here). Ask the provider what has changed since.

Based on the CQC register for West Sussex as at Oct 2026.

Closest alternatives

Guides for families

Other care homes near Chichester with recent ratings

Frequently asked about Donnington House Care Home

Who is the registered provider for Donnington House Care Home?
On CQC's register the provider is Donnington House Care Home Limited.
How many residents can Donnington House Care Home take?
Donnington House Care Home has 27 registered places. Ask how many are free now and which rooms have en-suites.
How is Donnington House Care Home rated for safety and leadership?
By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led are the sections most worth your time.
How much does care from Donnington House Care Home cost?
Donnington House Care Home hasn't shared a price list with us. Residential care home typically costs £1,100–£1,600 a week (typical 2026 prices in West Sussex). Request a written quote and check what is charged on top.
Is Donnington House Care Home a registered provider?
Registered, yes: location 1-109931856 on the Care Quality Commission register, listed as a care home and was rated Requires improvement overall in October 2022.
Where is Donnington House Care Home based?
It is at 12 Birdham Road, Chichester, PO19 8TE.
What type of care does Donnington House Care Home provide?
CQC lists Donnington House Care Home under: nursing homes. Check which of these it is actively providing now.
How recent is Donnington House Care Home's CQC rating?
The rating now shown was published on 20 October 2022, 4 years ago. Ask what has changed since then, for example in management or staffing.
Is Donnington House Care Home registered for dementia care?
Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?

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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.

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