Care home · Eastbourne
Queen Alexandra Cottage Homes
Typical fee here £1,650–£2,010 a week Estimate
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Illustrative photo, not of Queen Alexandra Cottage Homes- Address
- Care Wing, 557 Seaside, Eastbourne, BN23 6NE
- Run by
- The Trustees of Queen Alexandra Cottage Homes
- Type of provider
- Charity (registered charity 209208)
- Service
- Nursing home
- Beds
- 28 (registered with CQC)
- Nursing care
- Yes, registered as a nursing home (CQC registration)
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- January 2011 (15 years)
- Registered manager
- *
- Last CQC check
- 22 Apr 2024
- Typical fees Estimated
- £1,650–£2,010 a week for nursing care. Estimate only, from published local rates. How we estimate
Regulated activities on its registration: Accommodation for persons who require nursing or personal care · Treatment of disease, disorder or injury · Diagnostic and screening procedures
More in Eastbourne: Care homes in Eastbourne (54) · Best rated care homes in Eastbourne · Care homes for elderly care in Eastbourne · Care homes for physical disability care in Eastbourne · Care homes for sensory impairment care in Eastbourne
Read the full CQC inspection report · CQC location ID 1-116684898
Introducing Queen Alexandra Cottage Homes
Queen Alexandra Cottage Homes in Eastbourne is registered with the Care Quality Commission as a nursing home, run by The Trustees of Queen Alexandra Cottage Homes. The service is registered to support older people and lists physical disabilities and sight or hearing loss among its specialisms.
CQC rated it Good overall (April 2024). Well-led was rated Requires improvement. It is one of 54 CQC-registered care homes in and around Eastbourne; 44 of those are rated Good or Outstanding.
Specialisms
Registration details from CQC.
The inspection, summarised
- The service provides support to people who are living with health needs and frailty associated with old age.
- The provider and managers recognised the importance of involving people from both parts of the service.
- People living in the care home were supported to join in with activities at the independent living service and maintain relationships with those who lived there.
- They said any concerns raised were promptly addressed.
Inspected 22 January 2021; report published 5 February 2021. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.
What the ratings tell you
For Queen Alexandra Cottage Homes, Well-led is rated below Good; 4 other areas are Good.
Across East Sussex, 84 of 261 rated care homes are Requires improvement for Well-led (32%).
Under CQC's newer scoring, its strongest area is Responsive at 75% and its lowest is Well-led at 50%, averaging 69% overall.
If you are considering it, read the Well-led section of the report first and ask what has changed since the inspection.
How CQC rated each area
- Safe75% score229 of 261 in East Sussex
- Effective75% score247 of 261 in East Sussex
- Caring70% score253 of 261 in East Sussex
- Responsive75% score238 of 261 in East Sussex
- Well-led50% score84 of 261 in East Sussex
Ratings from CQC's most recent report, published 22 April 2024. Under each rating: how many care homes in East Sussex share it.
How the scores break down
CQC's single assessment framework gives every quality statement a score out of 4, then reports each key question as a percentage. Averaged across the five areas, Queen Alexandra Cottage Homes scores 69%.
Safe 75%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 70%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement2 · Some shortfalls
Responsive 75%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 50%
- Shared direction and culture2 · Some shortfalls
- Capable, compassionate and inclusive leaders2 · Some shortfalls
- Freedom to speak up2 · Some shortfalls
- Workforce equality, diversity and inclusion2 · Some shortfalls
- Governance, management and sustainability2 · Some shortfalls
- Partnerships and communities2 · Some shortfalls
- Learning, improvement and innovation2 · Some shortfalls
How to read the numbers: 4 exceptional, 3 good, 2 some shortfalls, 1 significant shortfalls. Published by CQC, assessed 15 January 2024, published 22 April 2024 under the Open Government Licence; a blank score means the statement was carried over unchanged.
Earlier inspections
- Jan 2016
- Jun 2018
- Feb 2021
- Apr 2024
- Today Rating 2 years old
CQC rating timeline for this address. The latest rating is an improvement on the one before.
CQC reports
- CQC inspection report 5 February 2021
- CQC inspection report 1 June 2018
- CQC inspection report 15 January 2016
- Inspection report 15 August 2014
- Inspection report 31 January 2014
- Inspection report 13 February 2013
Council food inspection
The kitchen has a food hygiene rating of 5 (very good), from an inspection on 24 September 2026 by Eastbourne. Try to visit at a mealtime: it shows how food, choice and help with eating work in practice.
From the Food Standards Agency (listed as "Queen Alexandra Cottage Homes"). Open Government Licence.
Map and area details
- Ward
- Sovereign
- Parliamentary constituency
- Eastbourne
- NHS integrated care board
- NHS Surrey and Sussex Integrated Care Board
- Urban or rural
- Urban (nearer to a major town or city)
- Neighbourhood deprivation
- Among the 50% least deprived areas in England
- Postcode district
- Care homes in BN23 (7)
View on OpenStreetMap · Route planner · Map data: OpenStreetMap contributors
Around the building
- Bus stop 40 m (1 min walk) · 18 stops within 600 m
- Railway station Windy Ridge, 1.6 km (20 min walk)
- GP surgery Princes Park Health Centre, 970 m (12 min walk)
- Pharmacy Asda, 1.1 km (14 min walk)
- Shop Premier St. Anthony's, 50 m (1 min walk)
- Park 790 m (10 min walk)
- Café The B.L.T. Cafe, 80 m (1 min walk)
- Place of worship Catholic Church Christ the King, 540 m (7 min walk)
From OpenStreetMap data (© OpenStreetMap contributors, ODbL), measured in a straight line, so allow extra for the actual route on foot.
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence).
Track record
Registered in January 2011, it has 15 years on the CQC register.
CQC has published 4 overall ratings for it (2016–2024), starting at Good and staying Good every time.
Reports on record: 6, with the most recent dated 5 February 2021.
Choice nearby
Choice is wide here: the 25 nearest other care homes are all within 3 miles, 20 of them rated Good or Outstanding, and the closest is Ashley Gardens, 0.6 miles away.
It is registered for needs that fewer services nearby cover: physical disabilities (7 of the nearest 25); sight or hearing loss (3 of the nearest 25).
7 of the 22 nearest rated care homes have a more recent rating than this one.
It sits in Sovereign ward, classed by ONS as urban (nearer to a major town or city), among the 50% least deprived neighbourhoods in England. NHS services here are planned by NHS Surrey and Sussex ICB.
Within about a 10-minute walk there is a shop (1 min), a park (10 min), a café (1 min) and a bus stop (1 min), which matters for residents who can go out and for visiting family.
Ownership and company checks
Queen Alexandra Cottage Homes is the only service its provider, The Trustees of Queen Alexandra Cottage Homes, runs, so it is an independent, single-site operator rather than part of a chain.
Costs to expect
We estimate Queen Alexandra Cottage Homes at £1,650–£2,010 a week for nursing care, based on published prices in the region. Over a year that is roughly £86k–£105k.
For residents assessed as needing nursing, a weekly NHS contribution goes straight to the home towards the fee, whoever pays the rest.
People with savings under £23,250 may get help from East Sussex Council after a needs and financial assessment.
Family reviews
Be the first to review Queen Alexandra Cottage Homes. Your experience helps other families choose.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
Where Queen Alexandra Cottage Homes stands locally
- Rated Good. Across East Sussex, 85% of the 261 rated care homes are Good or Outstanding and 5 are Outstanding.
- Its rating (April 2024) is more recent than 64% of care home ratings in East Sussex.
- With 28 beds it is larger than 57% of care homes in East Sussex, where the typical home has 24.
- Registered with CQC in 2011: it has been registered longer than 59% of care homes in the area.
- It lists 3 specialisms with CQC; the typical care home in East Sussex lists 3.
- Areas CQC rated below Good: Well-led (32% of care homes in East Sussex are also rated below Good here). Ask the provider what has changed since.
All figures compare it with other care homes in East Sussex; CQC register, Oct 2026.
Nearby options
Guides for families
Similar care homes near Eastbourne, rated recently
- Ashley GardensSep 2025
- Elm LodgeAug 2026
- Rivendale Lodge EMI Care HomeMar 2026
Frequently asked about Queen Alexandra Cottage Homes
- How is Queen Alexandra Cottage Homes rated for safety and leadership?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Read Safe and Well-led first; they say most about reliability.
- How much does Queen Alexandra Cottage Homes charge?
- We don't have published prices from Queen Alexandra Cottage Homes yet. Residential care home typically costs £1,555 a week (average 2026 self-funder fees in South East). Ask for a written quote that includes weekend and bank holiday rates.
- Who is the registered provider for Queen Alexandra Cottage Homes?
- Queen Alexandra Cottage Homes is run by The Trustees of Queen Alexandra Cottage Homes, the registered provider on the CQC register.
- How many beds does Queen Alexandra Cottage Homes have?
- Queen Alexandra Cottage Homes is registered for up to 28 residents. Ask about current vacancies and whether rooms have en-suite facilities.
- How recent is Queen Alexandra Cottage Homes's CQC rating?
- CQC published the current rating on 22 April 2024, 2 years ago. Older ratings are common, so ask about changes since.
- Does Queen Alexandra Cottage Homes support people with dementia?
- Dementia is not listed among the specialisms on its CQC registration. Ask the provider directly if this matters to you.
- Is Queen Alexandra Cottage Homes regulated by the Care Quality Commission?
- Queen Alexandra Cottage Homes is on the CQC register as a care home (ID 1-116684898) and was rated Good overall in April 2024.
- What is Queen Alexandra Cottage Homes's address?
- It is at Care Wing, 557 Seaside, Eastbourne, BN23 6NE.
- What type of care does Queen Alexandra Cottage Homes provide?
- Registration for Queen Alexandra Cottage Homes covers: nursing homes. Check which of these it offers today.
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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.