Care home · Willenhall

Woodthorne Care Home

Rated Good by CQC Rating published 7 August 2021 Rating 5 years old

Typical fee here £1,210–£1,470 a week Estimate

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Rated 5 years ago. CQC's last published rating for this service is from August 2021. Ask what has changed since, such as the manager or the number of people they support.
A carer serving tea to residents in a care home lounge Illustrative photo, not of Woodthorne Care Home
Address
12 Thompson Street, The Manor, Willenhall, WV13 1SY
Run by
Miss Satwant Chahal
Type of provider
Independent (owner-run)
Service
Residential care home
Beds
21 (registered with CQC)
Nursing care
No, residential care only (CQC registration)
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
December 2010 (15 years)
Registered manager
*
Last CQC check
7 Aug 2021
Typical fees Estimated
£1,210–£1,470 a week for residential care (dementia). Estimate only, from published local rates. How we estimate

Registered activities: Accommodation for persons who require nursing or personal care

Read the full CQC inspection report · CQC location ID 1-119315268

About Woodthorne Care Home

Woodthorne Care Home is a CQC-registered residential care home in Willenhall, run by Miss Satwant Chahal. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities, learning disabilities, mental health conditions, sight or hearing loss and eating disorders.

At its most recent rating, CQC judged it Good overall (August 2021). Well-led was rated Requires improvement. It is one of 9 CQC-registered care homes in and around Willenhall; 5 of those are rated Good or Outstanding.

The registered provider

Woodthorne Care Home is the only service its provider, Miss Satwant Chahal, runs, so it is an independent, single-site operator rather than part of a chain.

Needs it is registered to meet

Taken from its CQC registration.

How long it has been running

Registered in December 2010, it has 15 years on the CQC register.

CQC has published 5 overall ratings for it (2016–2021), starting at Requires improvement and improving to Good.

It has gone 5 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.

Reports on record: 6, with the most recent dated 7 August 2021.

Reading Woodthorne Care Home's CQC ratings

For Woodthorne Care Home, Well-led is rated below Good; 4 other areas are Good.

Across Walsall, 25 of 64 rated care homes are Requires improvement for Well-led (39%).

If you are considering it, read the Well-led section of the report first and ask what has changed since the inspection.

What inspectors found

  • Although there were systems in place to monitor the quality of care provided, further work was required to ensure that the systems recorded actions taken in response to the audit findings.
  • Further work was also required to ensure that care plans held all of the information needed to ensure staff supported people consistently.
  • People were supported by staff who knew how to report any concerns of abuse.
  • Staff knew the individual risks posed to people and how to manage these to keep people safe.

Inspected 29 June 2021; report published 7 August 2021; supporting 14 people at the time. Taken from CQC's own findings (Open Government Licence). Read the full report.

Ratings for safety, care and leadership

  • SafeGood41 of 64 in Walsall
  • EffectiveGood47 of 64 in Walsall
  • CaringGood49 of 64 in Walsall
  • ResponsiveGood45 of 64 in Walsall
  • Well-ledRequires improvement25 of 64 in Walsall

Ratings from CQC's most recent report, published 7 August 2021. Under each rating: how many care homes in Walsall share it.

Earlier inspections

  1. Jan 2016 Requires improvement
  2. Mar 2017 Requires improvement
  3. Nov 2018 Requires improvement
  4. Feb 2020 Good
  5. Aug 2021 Good
  6. Today Rating 5 years old

Every overall rating on record for this location, earliest first.

CQC documents

The kitchen's hygiene score

5/5

The kitchen has a food hygiene rating of 5 (very good), from an inspection on 21 July 2026 by Walsall. On a visit, ask to see this week's menu and how residents choose what they eat.

From the Food Standards Agency (listed as "Woodthorne Residential Home"). Open Government Licence.

The neighbourhood

Ward
Willenhall
Parliamentary constituency
Wolverhampton South East
Integrated care board
NHS Black Country Integrated Care Board
Type of area
Urban; nearer to a major town or city
Neighbourhood deprivation
Among the 20% most deprived areas in England
Postcode district
Care homes in WV13 (6)

Open the full map · Directions · OpenStreetMap (ODbL)

Around the building

  • Bus stop 150 m (2 min walk) · 16 stops within 600 m
  • Railway station Willenhall, 840 m (11 min walk)
  • Pharmacy Chemist Ltd, 580 m (7 min walk)
  • Shop Morrisons, 530 m (7 min walk)
  • Park Willenhall Memorial Park, 430 m (5 min walk)
  • Café Zorba's Coffee House, 690 m (9 min walk)
  • Place of worship 130 m (2 min walk)
  • Library Willenhall Library, 820 m (10 min walk)

Map data © OpenStreetMap contributors (ODbL). These are direct-line distances, so real walking routes, and times, will be longer.

Geography: ONS and NHS lookups (postcodes.io), Open Government Licence.

What it may cost

We estimate Woodthorne Care Home at £1,210–£1,470 a week for residential care (dementia), based on published prices in the region. Over a year that is roughly £63k–£76k.

Get the extras in writing: items such as hairdressing and outings are usually charged on top.

If savings are under the upper limit (£23,250 in England), Walsall Council may pay part of the cost after a free care needs assessment.

The local picture

Choice is wide here: the 25 nearest other care homes are all within 3 miles, 16 of them rated Good or Outstanding, and the closest is Ash House, 0.5 miles away.

It is registered for needs that fewer services nearby cover: sight or hearing loss (5 of the nearest 25).

20 of the 25 nearest rated care homes have a more recent rating than this one.

It sits in Willenhall ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS Black Country ICB.

Within about a 10-minute walk there is a pharmacy (7 min), a shop (7 min), a park (5 min), a café (9 min) and a bus stop (2 min), which matters for residents who can go out and for visiting family.

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Frequently asked about Woodthorne Care Home

Is Woodthorne Care Home registered for dementia care?
Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
When did CQC last rate Woodthorne Care Home?
CQC published the current rating on 7 August 2021, 5 years ago. Older ratings are common, so ask about changes since.
What type of care does Woodthorne Care Home provide?
Woodthorne Care Home is registered for residential homes. Ask which of these it provides at the moment.
What is Woodthorne Care Home's address?
It is at 12 Thompson Street, The Manor, Willenhall, WV13 1SY.
Is Woodthorne Care Home a registered provider?
Woodthorne Care Home is on the CQC register as a care home (ID 1-119315268) and was rated Good overall in August 2021.
What are Woodthorne Care Home's fees?
Woodthorne Care Home hasn't shared a price list with us. Residential care home typically costs £1,295 a week (average 2026 self-funder fees in West Midlands). A written quote should spell out weekend, bank holiday and short-notice rates.
How is Woodthorne Care Home rated for safety and leadership?
By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Read Safe and Well-led first; they say most about reliability.
How many residents can Woodthorne Care Home take?
Woodthorne Care Home has 21 registered places. Ask how many are free now and which rooms have en-suites.
Who is the registered provider for Woodthorne Care Home?
Woodthorne Care Home is run by Miss Satwant Chahal, the registered provider on the CQC register.

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