Care home · Norwich
Hickling House
Typical fee here £1,350–£1,650 a week Estimate
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Illustrative photo, not of Hickling House- Address
- Town Street, Hickling, Norwich, NR12 0AY
- Run by
- Hickling House Limited
- Type of provider
- Independent (private company)
- Service
- Residential care home
- Beds
- 29 (registered with CQC)
- Nursing care
- No, residential care only (CQC registration)
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- December 2017 (8 years)
- Registered manager
- Donna Jane McCourt-Hall
- Company check
- Active, trading since 2017 (9 years), accounts up to date (Companies House 10715927)
- Last CQC check
- 19 Aug 2026
- Typical fees Estimated
- £1,350–£1,650 a week for residential care (dementia). An estimate based on local published fees. Ask for a written quote. How we estimate
Registered activities: Accommodation for persons who require nursing or personal care
More in Stalham: Care homes in Stalham (5) · Care homes for elderly care in Stalham
Full report at cqc.org.uk · CQC location ID 1-4646785506
An overview of Hickling House
Registered with CQC as a residential care home, Hickling House is based in Norwich, run by Hickling House Limited. It supports adults of all ages, with registered specialisms in dementia.
Its latest CQC rating is Requires improvement overall (August 2026). Safe and Well-led were rated Requires improvement. It is one of 5 CQC-registered care homes in and around Stalham; 3 of those are rated Good or Outstanding.
Ratings for safety, care and leadership
- Safe99 of 290 in Norfolk
- Effective229 of 290 in Norfolk
- Caring246 of 290 in Norfolk
- Responsive232 of 290 in Norfolk
- Well-led105 of 290 in Norfolk
As rated by CQC, published 19 August 2026. Under each rating: how many care homes in Norfolk share it.
History with CQC
Registered in December 2017, it has 8 years on the CQC register.
CQC has published 3 overall ratings for it (2018–2026), starting at Good; it has gone up 0 and down 0 times, and is now Requires Improvement.
There are 2 CQC reports on file for this address; the newest is from 20 March 2021.
How it fits locally
There are 3 other care homes within 3 miles, 2 of them rated Good or Outstanding; the nearest is Honeysuckle Cottage, 1.8 miles away.
2 of the 18 nearest rated care homes have a more recent rating than this one.
It sits in Hickling ward, classed by ONS as smaller rural (further from a major town or city), among the 50% least deprived neighbourhoods in England. NHS services here are planned by NHS Norfolk and Suffolk ICB.
The ratings in context
Looking at the five areas: Safe and Well-led are rated below Good; 3 other areas are Good.
Across Norfolk, 99 of 290 rated care homes are Requires improvement for Safe (34%), while 105 of 290 rated care homes are Requires improvement for Well-led (36%).
If you are considering it, read the Safe and Well-led section of the report first and ask what has changed since the inspection.
Budgeting for this home
We estimate Hickling House at £1,350–£1,650 a week for residential care (dementia), based on published prices in the region. Over a year that is roughly £70k–£86k.
Check what the weekly fee leaves out; hairdressing, chiropody, trips and newspapers are common extras.
If savings are under the upper limit (£23,250 in England), Norfolk Council may pay part of the cost after a free care needs assessment.
What inspectors found
- It provides support for older people and people living with a dementia.
- We completed a comprehensive inspection due to the length of time since the last inspection.
- We observed the environment, spoke with people living in the service and interacted with staff.
- People were positive about living at Hickling House and 1 person said “The staff go the extra mile.
Inspected 3 March 2021; report published 20 March 2021; supporting 25 people at the time. Quoted from the CQC report summary, Open Government Licence. Read the full report.
The company behind Hickling House
Hickling House is run by Hickling House Limited (company 10715927), incorporated in 2017.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is residential care for older and disabled people.
Specialisms
Taken from its CQC registration.
Rating history
- Aug 2018
- Mar 2021
- Aug 2026
- Today Rated in the last 12 months
Overall ratings CQC has published for this location, oldest first.
Reports on the CQC website
- CQC inspection report 20 March 2021
- CQC inspection report 30 August 2018
Food safety inspection
The kitchen has a food hygiene rating of 5 (very good), from an inspection on 13 May 2025 by North Norfolk. Try to visit at a mealtime: it shows how food, choice and help with eating work in practice.
From the Food Standards Agency (listed as "Hickling House Residential Home"). Open Government Licence.
Location and local area
- Ward
- Hickling
- Council
- Norfolk County Council · paying for care
- Parliamentary constituency
- North Norfolk
- Integrated care board
- NHS Norfolk and Suffolk Integrated Care Board
- Area classification
- Smaller rural, further from a major town or city
- Neighbourhood deprivation
- Among the 50% least deprived areas in England
- Postcode district
- Care homes in NR12 (14)
View on OpenStreetMap · Get directions · © OpenStreetMap contributors
Within walking distance
- Place of worship Saint Mary, 190 m (2 min walk)
Straight-line distances to the nearest of each, from OpenStreetMap (© OpenStreetMap contributors, ODbL). Walking routes are longer; check for hills and crossings if you plan to take a relative out.
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence).
Family reviews
Nobody has reviewed Hickling House here yet. Have you used it? A short, honest review helps the next family decide.
Reviews are separate from CQC ratings. We verify the reviewer's email and never let providers remove reviews. How reviews work.
Frequently asked about Hickling House
- Which provider runs Hickling House?
- CQC lists Hickling House Limited as the provider responsible for Hickling House.
- How big is Hickling House?
- CQC registers Hickling House for 29 residents; ask about vacancies, room sizes and en-suite bathrooms.
- How is Hickling House rated for safety and leadership?
- CQC rates five key questions. For Hickling House: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Start with Safe and Well-led when reading the report.
- How much does Hickling House charge?
- Hickling House has not published its fees with us. Residential care home typically costs £1,455 a week (average 2026 self-funder fees in East of England). Request a written quote and check what is charged on top.
- Is Hickling House regulated by the Care Quality Commission?
- Registered, yes: location 1-4646785506 on the Care Quality Commission register, listed as a care home and was rated Requires improvement overall in August 2026.
- Where is Hickling House?
- It is at Town Street, Hickling, Norwich, NR12 0AY.
- What services is Hickling House registered for?
- Its CQC registration covers residential homes. Ask Hickling House how it would adapt if needs increase.
- When did CQC last rate Hickling House?
- The latest rating is dated 19 August 2026; ask whether there have been changes since.
- Does Hickling House support people with dementia?
- Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.