Care home · Hartlepool
Belchford
Typical fee here £1,070–£1,300 a week Estimate
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Illustrative photo, not of Belchford- Address
- Hesleden Road, Hesleden, Hartlepool, TS27 4PB
- Run by
- Voyage 1 Limited (278 services)
- Type of provider
- Independent (private company)
- Service
- Residential care home
- Beds
- 7 (registered with CQC)
- Nursing care
- No, residential care only (CQC registration)
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- December 2010 (15 years)
- Part of
- Voyage
- Registered manager
- Jackilyn Jo Glen
- Company check
- Active, trading since 1988 (38 years), accounts up to date (Companies House 02215899)
- Last CQC check
- 31 May 2023
- Typical fees Estimated
- £1,070–£1,300 a week for residential care. Our estimate from published local prices, not a quote. How we estimate
Registered to provide: Accommodation for persons who require nursing or personal care
More in Horden: Care homes in Horden (6) · Best rated care homes in Horden · Care homes for care for adults under 65 in Horden
Read the full CQC inspection report · CQC location ID 1-129460462
About this home
Registered with CQC as a residential care home, Belchford is based in Hartlepool, run by Voyage 1 Limited. It supports adults under 65, with registered specialisms in learning disabilities.
Its latest CQC rating is Good overall (May 2023). It is one of 6 CQC-registered care homes in and around Horden; 5 of those are rated Good or Outstanding.
Needs it is registered to meet
Specialisms as registered with CQC.
What the ratings tell you
Belchford has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 114 of the 137 other care homes in County Durham that CQC has rated.
CQC ratings, area by area
- Safe128 of 138 in County Durham
- Effective129 of 138 in County Durham
- Caring122 of 137 in County Durham
- Responsive122 of 138 in County Durham
- Well-led115 of 138 in County Durham
From CQC's latest report, published 31 May 2023. Under each rating: how many care homes in County Durham share it.
How it fits locally
There are 10 other care homes within 3 miles, 9 of them rated Good or Outstanding; the nearest is Field View, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: learning disabilities (8 of the nearest 25).
10 of the 24 nearest rated care homes have a more recent rating than this one.
It sits in Blackhalls & Hesledens ward, classed by ONS as smaller rural (nearer to a major town or city), among the 50% most deprived neighbourhoods in England. NHS services here are planned by NHS North East and North Cumbria ICB.
Few everyday amenities are within a short walk, so visitors will mostly come by car; the nearest bus stop is under 0.5 miles away.
Key points from CQC's visit
- Right Support: Staff had supported people for a significant amount of time and knew their needs well.
- Staff supported people to engage in activities and to access the community.
- People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
- Right Care: Staff supported people to make daily living choices.
Inspected 29 March 2023; report published 31 May 2023; supporting 7 people at the time. Quoted from the CQC report summary, Open Government Licence. Read the full report.
Budgeting for this home
We estimate Belchford at £1,070–£1,300 a week for residential care, based on published prices in the region. Over a year that is roughly £56k–£68k.
Ask what notice is given before a fee increase and what triggers one.
With savings below £23,250, County Durham Council may contribute once it has carried out a free needs assessment.
Past CQC ratings
- Nov 2015
- Nov 2017
- May 2023
- Today Rating 3 years old
Every overall rating on record for this location, earliest first.
CQC documents
- CQC inspection report 31 May 2023
- CQC inspection report 28 November 2017
- CQC inspection report 18 November 2015
- Inspection report 31 January 2014
- Inspection report 5 October 2012
Area and map
- Ward
- Blackhalls & Hesledens
- Council
- Durham County Council · paying for care
- Parliamentary constituency
- Easington
- NHS integrated care board
- NHS North East and North Cumbria Integrated Care Board
- Setting
- Smaller rural · nearer to a major town or city
- Neighbourhood deprivation
- Among the 50% most deprived areas in England
See the wider area · How to get there · Map © OpenStreetMap contributors
Nearby
- Bus stop 570 m (7 min walk)
- GP surgery Blackhall Community Health Centre, 980 m (12 min walk)
- Pharmacy M. Whitfield, 1.0 km (13 min walk)
- Shop Blackhall Convenience Store, 1.0 km (13 min walk)
- Park Welfare Park, 900 m (11 min walk)
- Place of worship St Andrew's Church, 930 m (12 min walk)
- Library Blackhall Library, 1000 m (12 min walk)
Distances are as the crow flies, from OpenStreetMap (© OpenStreetMap contributors, ODbL); real walking routes will be longer and may include hills or busy roads.
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence.
History with CQC
Registered in December 2010, it has 15 years on the CQC register.
CQC has published 3 overall ratings for it (2015–2023), starting at Good and staying Good every time.
The rating is 3 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.
CQC lists 5 reports for this location, the latest dated 31 May 2023.
Ownership and company checks
Belchford is run by Voyage 1 Limited (company 02215899), incorporated in 1988, 22 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.
Its registered business activity is care for people with learning disabilities, mental health problems or substance misuse and social work without accommodation for older and disabled people (which includes home care).
Voyage 1 Limited runs 280 CQC-registered services across 87 council areas; 244 of the 268 with a rating are Good or Outstanding (91%), against 84% for the same mix of services across England.
4 of its services are in County Durham.
It trades under the Voyage brand, which covers 320 services run by 13 registered providers.
Family reviews
Nobody has reviewed Belchford here yet. Have you used it? A short, honest review helps the next family decide.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
Belchford questions answered
- Where is Belchford?
- It is at Hesleden Road, Hesleden, Hartlepool, TS27 4PB.
- Is Belchford registered with CQC?
- Belchford is on the CQC register as a care home (ID 1-129460462) and was rated Good overall in May 2023.
- What services is Belchford registered for?
- Belchford is registered with CQC for: residential homes. Ask the provider which needs it can meet now and as needs change.
- Can Belchford care for someone with dementia?
- Dementia is not listed among the specialisms on its CQC registration. Ask the provider directly if this matters to you.
- How recent is Belchford's CQC rating?
- 31 May 2023 is when the current rating was published, 3 years ago. Check what has changed since, such as the manager or staffing.
- How big is Belchford?
- CQC registers Belchford for 7 residents; ask about vacancies, room sizes and en-suite bathrooms.
- Which provider runs Belchford?
- CQC lists Voyage 1 Limited as the provider responsible for Belchford.
- How much does Belchford charge?
- We don't have published prices from Belchford yet. Residential care home typically costs £1,185 a week (average 2026 self-funder fees in North East). Ask for a written quote that includes weekend and bank holiday rates.
- Is Belchford rated well for safety?
- CQC rates five key questions. For Belchford: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.