Home care agency · Sidcup
Unique Personnel (UK) Limited
Typical fee here £34–£41.50 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of Unique Personnel (UK) Limited- Address
- 258a, Blackfen Road, Sidcup, DA15 8PW
- Run by
- Unique Personnel (U.K.) Limited (7 services)
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- February 2023 (3 years)
- Registered manager
- Theodore Ochuko Oghenechuko Arayki
- Company check
- Active, trading since 2001 (25 years), accounts up to date (Companies House 04218958)
- Last CQC check
- 11 May 2023
- Typical fees Estimated
- £34–£41.50 an hour for visiting care, weekdays; live-in £1,620–£1,980 a week. Estimate only, from published local rates. How we estimate
Registered activities: Personal care
More in Bexley: Home care in Bexley (68) · Best rated home care agencies in Bexley · Elderly care at home in Bexley · Care for adults under 65 at home in Bexley · Live-in care in Bexley · 24-hour care in Bexley
Full report at cqc.org.uk · CQC location ID 1-14929648165
Unique Personnel (UK) Limited at a glance
Registered with CQC as a home care agency, Unique Personnel (UK) Limited is based in Sidcup, run by Unique Personnel (U.K.) Limited. It is registered to support adults of all ages.
Its latest CQC rating is Requires improvement overall (May 2023). Safe, Effective, Caring, Responsive and Well-led were rated Requires improvement or Inadequate. It is one of 68 CQC-registered home care agencies that are based in the borough of Bexley; 20 of those are rated Good or Outstanding.
How its rating has changed
- Feb 2018
- May 2023
- Today Rating 3 years old
Overall ratings CQC has published for this location, oldest first. The latest rating is lower than the one before.
CQC documents
- CQC inspection report 11 May 2023
Map and area details
- Ward
- Blackfen & Lamorbey
- Council
- London Borough of Bexley · paying for care
- Parliamentary constituency
- Old Bexley and Sidcup
- Local NHS (ICB)
- NHS South East London Integrated Care Board
- Type of area
- Urban, nearer to a major town or city
- Neighbourhood deprivation
- Among the 20% least deprived areas in England
Open the full map · Plan a journey · © OpenStreetMap contributors
Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. This is the agency's office; care is delivered in people's own homes around it.
The inspection, summarised
- Risks to people were not always identified, assessed, and documented.
- Staff did not always have access to detailed risk management information to ensure the support they provided was safe and appropriate to meet individuals needs and the actions they should take to safely mitigate and manage risks.
- The providers call monitoring system was ineffective.
- The electronic call monitoring (ECM) system to monitor call visits made to people was not operated effectively by staff placing people at risk of receiving late or missed call care visits.
Inspected 21 February 2023; report published 11 May 2023; supporting 135 people at the time. Quoted from the CQC report summary, Open Government Licence. Read the full report.
Ownership and company checks
Unique Personnel (UK) Limited is run by Unique Personnel (u.k.) Limited (company 04218958), incorporated in 2001, 21 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is care for people with learning disabilities, mental health problems or substance misuse.
Unique Personnel (U.K.) Limited runs 7 CQC-registered services across 7 council areas; 4 of the 5 with a rating are Good or Outstanding (80%), against 88% for the same mix of services across England.
How it fits locally
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 6 of them rated Good or Outstanding, and the closest is Community Careline Services (Bexley) Ltd, under 0.5 miles away.
4 of the 12 nearest rated agencies have a more recent rating than this one.
It sits in Blackfen & Lamorbey ward, classed by ONS as urban (nearer to a major town or city), among the 20% least deprived neighbourhoods in England. NHS services here are planned by NHS South East London ICB.
Each area CQC checks
- Safe12 of 35 in Bexley
- Effective7 of 35 in Bexley
- Caring3 of 34 in Bexley
- Responsive7 of 34 in Bexley
- Well-led1 of 35 in Bexley
Source: CQC, published 11 May 2023. Under each rating: how many agencies in Bexley share it.
Budgeting for this agency
We estimate visits from Unique Personnel (UK) Limited at £34–£41.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £390 a week.
Live-in care in this region typically runs £1,620–£1,980 a week.
People with savings under £23,250 may get help from Bexley Council after a needs and financial assessment.
History with CQC
Registered in February 2023, it has 3 years on the CQC register.
CQC has published 2 overall ratings for it (2018–2023), starting at Good and falling to Requires improvement.
The rating is 3 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.
What the ratings tell you
For Unique Personnel (UK) Limited, Safe, Effective, Caring, Responsive and Well-led are rated below Good.
Across Bexley, 12 of 35 rated agencies are Requires improvement for Safe (34%), while 7 of 35 rated agencies are Requires improvement for Effective (20%), while 3 of 34 rated agencies are Requires improvement for Caring (9%), while 7 of 34 rated agencies are Requires improvement for Responsive (21%), while 1 of 35 rated agencies are Inadequate for Well-led (3%).
The Safe, Effective, Caring, Responsive and Well-led findings are the part of the report to read closely; ask the manager what has been put right.
Who they support
From the CQC register; ask how each need is met in practice.
Family reviews
There are no reviews of Unique Personnel (UK) Limited yet. If you know the service, your experience could help someone else.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
Compared with other agencies locally
- Rated Requires improvement. Across Bexley, 61% of the 33 rated home care agencies are Good or Outstanding and 1 is Outstanding.
- Its rating (May 2023) is more recent than 76% of agency ratings in Bexley.
- Registered with CQC in 2023: it has been registered longer than 38% of home care agencies in the area.
- It lists 2 specialisms with CQC; the typical agency in Bexley lists 6.
- Areas CQC rated below Good: Safe (39% of home care agencies in Bexley are also rated below Good here); Effective (24% of home care agencies in Bexley are also rated below Good here); Caring (9% of home care agencies in Bexley are also rated below Good here); Responsive (21% of home care agencies in Bexley are also rated below Good here); Well-led (42% of home care agencies in Bexley are also rated below Good here). Ask the provider what has changed since.
Compared with every CQC-registered home care agency in Bexley. Source: CQC register, Oct 2026.
Also nearby
Guides for families
Bexley: home care agencies inspected recently
- HD2-1Aug 2026 · 2.0 miles
- First Option Support LtdSep 2026 · 2.8 miles
Frequently asked about Unique Personnel (UK) Limited
- What kind of care can Unique Personnel (UK) Limited offer?
- Registration for Unique Personnel (UK) Limited covers: homecare agencies. Check which of these it offers today.
- Who runs Unique Personnel (UK) Limited?
- Unique Personnel (UK) Limited is run by Unique Personnel (U.K.) Limited, the registered provider on the CQC register.
- How much does care from Unique Personnel (UK) Limited cost?
- We don't have published prices from Unique Personnel (UK) Limited yet. Visiting care typically costs £30–£40 an hour (typical 2026 prices in London). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- Is Unique Personnel (UK) Limited rated well for safety?
- By key question, CQC gave: Safe: Requires improvement; Effective: Requires improvement; Caring: Requires improvement; Responsive: Requires improvement; Well-led: Inadequate. Safe and Well-led are the two to read first in the report.
- Where is Unique Personnel (UK) Limited based?
- 258a, Blackfen Road, Sidcup, DA15 8PW is the agency's office; check it serves your postcode.
- Is Unique Personnel (UK) Limited regulated by the Care Quality Commission?
- Yes. Unique Personnel (UK) Limited is registered with the Care Quality Commission as a home care agency (location ID 1-14929648165) and was rated Requires improvement overall in May 2023.
- Can Unique Personnel (UK) Limited care for someone with dementia?
- It is not registered with dementia as a specialism, so confirm with the provider whether it can meet that need.
- How recent is Unique Personnel (UK) Limited's CQC rating?
- The latest rating is dated 11 May 2023, 3 years ago; ask whether there have been changes since.
Agencies in neighbouring towns
In Bexley
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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.