Care home · Ashtead

Birdscroft Nursing Home

Rated Requires improvement by CQC Rating published 1 September 2023 Rating 3 years old

Typical fee here £1,650–£2,010 a week Estimate

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A carer serving tea to residents in a care home lounge Illustrative photo, not of Birdscroft Nursing Home
Address
16 Highfields, Ashtead, KT21 2NL
Run by
St Dominic's Limited (4 services)
Type of provider
Independent (private company)
Service
Nursing home
Beds
28 (registered with CQC)
Nursing care
Yes, registered as a nursing home (CQC registration)
Dementia
Not listed as a specialism with CQC; ask the provider
Garden
Garden for residents (as stated on cardinalhealthcare.co.uk)
Registered with CQC
January 2011 (15 years)
Part of
Aster Healthcare Ltd
Registered manager
Oksana Savka
Company check
Active, trading since 1988 (38 years), accounts up to date (Companies House 02213016)
Last CQC check
1 Sep 2023
Typical fees Estimated
£1,650–£2,010 a week for nursing care. Our estimate from published local prices, not a quote. How we estimate

Licensed by CQC for: Accommodation for persons who require nursing or personal care · Treatment of disease, disorder or injury

See this service on the CQC website · CQC location ID 1-135296593

Introducing Birdscroft Nursing Home

Birdscroft Nursing Home in Ashtead is registered with the Care Quality Commission as a nursing home, run by St Dominic's Limited. The service is registered to support adults of all ages and lists learning disabilities among its specialisms.

CQC rated it Requires improvement overall (September 2023). Safe and Well-led were rated Requires improvement. It is one of 4 CQC-registered care homes in and around Ashtead; 2 of those are rated Good or Outstanding.

Budgeting for this home

We estimate Birdscroft Nursing Home at £1,650–£2,010 a week for nursing care, based on published prices in the region. Over a year that is roughly £86k–£105k.

If nursing care is needed, the NHS pays a weekly NHS-funded nursing care contribution directly to the home, whoever pays the rest.

People with savings under £23,250 may get help from Surrey Council after a needs and financial assessment.

How it fits locally

There are 15 other care homes within 3 miles, 13 of them rated Good or Outstanding; the nearest is Aurem Care (The Red House), under 0.5 miles away.

9 of the 23 nearest rated care homes have a more recent rating than this one.

It sits in Ashtead Lanes & Common ward, classed by ONS as urban (nearer to a major town or city), among the 10% least deprived neighbourhoods in England. NHS services here are planned by NHS Surrey and Sussex ICB.

Within about a 10-minute walk there is a GP surgery (10 min), a pharmacy (8 min), a park (6 min), a café (10 min) and a bus stop (6 min), which matters for residents who can go out and for visiting family.

History with CQC

Birdscroft Nursing Home has been registered with CQC since January 2011, about 15 years.

CQC has published 6 overall ratings for it (2015–2023), starting at Requires improvement; it has gone up 1 and down 1 time, and is now Requires improvement.

The rating is 3 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.

There are 6 CQC reports on file for this address; the newest is from 1 September 2023.

The inspection, summarised

  • Whilst improvements were made since the last inspection, we found the governance systems of the service did not support the service to consistently improve and sustain safe care delivery.
  • There were quality assurance processes in place, but these did not always identify areas for improvement including potential infection risks and environmental issues.
  • People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests.
  • However, the policies and systems in the service did not support this practice.

Inspected 17 July 2023; report published 1 September 2023; supporting 28 people at the time. In CQC's words, from its published findings (Open Government Licence). Read the full report.

The ratings in context

Looking at the five areas: Safe and Well-led are rated below Good; 3 other areas are Good.

Across Surrey, 50 of 325 rated care homes are Requires improvement for Safe (15%), while 67 of 325 rated care homes are Requires improvement for Well-led (21%).

If you are considering it, read the Safe and Well-led section of the report first and ask what has changed since the inspection.

Each area CQC checks

  • SafeRequires improvement50 of 325 in Surrey
  • EffectiveGood286 of 325 in Surrey
  • CaringGood292 of 325 in Surrey
  • ResponsiveGood273 of 325 in Surrey
  • Well-ledRequires improvement67 of 325 in Surrey

Ratings from CQC's most recent report, published 1 September 2023. Under each rating: how many care homes in Surrey share it.

Earlier inspections

  1. Jul 2015 Requires improvement
  2. Apr 2017 Requires improvement
  3. Jul 2017 Requires improvement
  4. Jan 2018 Good
  5. Sep 2022 Requires improvement
  6. Sep 2023 Requires improvement
  7. Today Rating 3 years old

The location's rating record from CQC, from first to latest.

Reports on the CQC website

Kitchen hygiene rating

5/5

The kitchen has a food hygiene rating of 5 (very good), from an inspection on 23 July 2026 by Mole Valley. On a visit, ask to see this week's menu and how residents choose what they eat.

From the Food Standards Agency (listed as "Birdscroft Nursing Home"). Open Government Licence.

The neighbourhood

Ward
Ashtead Lanes & Common
Parliamentary constituency
Epsom and Ewell
Local NHS (ICB)
NHS Surrey and Sussex Integrated Care Board
Area classification
Urban; nearer to a major town or city
Neighbourhood deprivation
Among the 10% least deprived areas in England

Bigger map · Get directions · Map data: OpenStreetMap contributors

Close by

  • Bus stop 470 m (6 min walk) · 6 stops within 600 m
  • Railway station Ashtead, 1.1 km (14 min walk)
  • GP surgery Ashlea Medical Practice, 790 m (10 min walk)
  • Pharmacy Buckleys, 640 m (8 min walk)
  • Shop M&S Foodhall, 920 m (11 min walk)
  • Park 450 m (6 min walk)
  • Café Coffee Active, 780 m (10 min walk)
  • Place of worship Ashtead Baptist Church, 540 m (7 min walk)
  • Library Ashtead Library, 860 m (11 min walk)

Straight-line distances to the nearest of each, from OpenStreetMap (© OpenStreetMap contributors, ODbL). Walking routes are longer; check for hills and crossings if you plan to take a relative out.

Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence.

Registered specialisms

As listed with the regulator.

The company behind Birdscroft Nursing Home

Birdscroft Nursing Home is run by Southern Counties Care Limited (company 02213016), incorporated in 1988, 23 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is residential care for older and disabled people.

St Dominic's Limited runs 4 CQC-registered services across 3 council areas; 3 of the 4 with a rating are Good or Outstanding (75%), against 83% for the same mix of services across England.

2 of its services are in Surrey.

It trades under the Aster Healthcare Ltd brand, which covers 4 services run by 1 registered provider.

Family reviews

There are no reviews of Birdscroft Nursing Home yet. If you know the service, your experience could help someone else.

Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.

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Birdscroft Nursing Home in local context

  • Rated Requires improvement. Across Surrey, 82% of the 322 rated care homes are Good or Outstanding and 15 are Outstanding.
  • Its rating (September 2023) is more recent than 62% of care home ratings in Surrey.
  • With 28 beds it is smaller than 58% of care homes in Surrey, where the typical home has 35.
  • Registered with CQC in 2011: it has been registered longer than 68% of care homes in the area.
  • It lists 3 specialisms with CQC; the typical care home in Surrey lists 3.
  • Areas CQC rated below Good: Safe (16% of care homes in Surrey are also rated below Good here); Well-led (22% of care homes in Surrey are also rated below Good here). Ask the provider what has changed since.

Based on the CQC register for Surrey as at Oct 2026.

Nearby options

Guides for families

Other care homes near Ashtead with recent ratings

Quick answers about Birdscroft Nursing Home

Does Birdscroft Nursing Home support people with dementia?
No dementia specialism is recorded with CQC. Ask the provider directly if this is likely to matter.
How recent is Birdscroft Nursing Home's CQC rating?
The latest rating is dated 1 September 2023, 3 years ago; ask whether there have been changes since.
What is Birdscroft Nursing Home's address?
It is at 16 Highfields, Ashtead, KT21 2NL.
Is Birdscroft Nursing Home regulated by the Care Quality Commission?
Birdscroft Nursing Home is on the CQC register as a care home (ID 1-135296593) and was rated Requires improvement overall in September 2023.
What services is Birdscroft Nursing Home registered for?
Birdscroft Nursing Home is registered with CQC for: nursing homes. Ask the provider which needs it can meet now and as needs change.
How much does care from Birdscroft Nursing Home cost?
Birdscroft Nursing Home has not published its fees with us. Residential care home typically costs £1,555 a week (average 2026 self-funder fees in South East). Ask for a written quote that includes weekend and bank holiday rates.
How did Birdscroft Nursing Home score on each CQC key question?
By key question, CQC gave: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led are the two to read first in the report.
How big is Birdscroft Nursing Home?
Birdscroft Nursing Home has 28 registered places. Ask how many are free now and which rooms have en-suites.
Which provider runs Birdscroft Nursing Home?
The registered provider is St Dominic's Limited, according to CQC.

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