Paternoster House

Budgeting for this home

We estimate Paternoster House at £1,520–£1,850 a week for nursing care (dementia), based on published prices in the region. Over a year that is roughly £79k–£96k.

NHS-funded nursing care covers part of the nursing cost for eligible residents and is paid directly to the home.

Essex Council can help with costs for people with savings under £23,250, starting with a free assessment.

Who runs it

Paternoster House is run by Barchester Healthcare Homes Limited (company 02849519), incorporated in 1993, 17 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 5 active directors and there is no insolvency history.

Its registered business activity is other human health activities.

Barchester Healthcare Homes Limited runs 165 CQC-registered services across 73 council areas; 116 of the 129 with a rating are Good or Outstanding (90%), against 83% for the same mix of services across England.

3 of its services are in Essex.

It trades under the Barchester Healthcare brand, which covers 165 services run by 1 registered provider.

How it fits locally

There are 17 other care homes within 3 miles, 13 of them rated Good or Outstanding; the nearest is Tallis House, under 0.5 miles away.

It is registered for needs that fewer services nearby cover: physical disabilities (8 of the nearest 25).

13 of the 24 nearest rated care homes have a more recent rating than this one.

It sits in Waltham Abbey North ward, classed by ONS as urban (nearer to a major town or city), among the 50% most deprived neighbourhoods in England. NHS services here are planned by NHS Essex ICB.

Within about a 10-minute walk there is a shop (10 min), a park (8 min) and a bus stop (1 min), which matters for residents who can go out and for visiting family.

History with CQC

CQC registration dates from February 2011, so the service has been operating for around 15 years under its current registration.

CQC has published 5 overall ratings for it (2015–2022), starting at Requires improvement; it has gone up 1 and down 1 time, and is now Inspected but not rated.

The rating is 5 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.

Reports on record: 6, with the most recent dated 16 February 2022.

Strengths and weak spots in the ratings

Looking at the five areas: Safe and Well-led are rated below Good; 3 other areas are Good.

Across Essex, 67 of 364 rated care homes are Requires improvement for Safe (18%), while 76 of 364 rated care homes are Requires improvement for Well-led (21%).

The Safe and Well-led findings are the part of the report to read closely; ask the manager what has been put right.